I've been with Tello for about a year or so now.. I don't think I will be looking for...
Tello's Customer Service
I've been with Tello for about a year or so now.. I don't think I will be looking for another cell service provider, ever again !! I dig the fact the Tello has real people answer the phone when you call Customer Service.. (I don't have to hear for such & such press 3, for such & such press - this is where I would hang up from frustration). That right there is enough to keep me as a Loyal Customer.... (real people ANSWER the phone at TELLO... Not Automated) ⭐⭐⭐⭐⭐ for that alone...
Now let me tell you this ----> EDITH who is a substantiated Customer Service Rep who works her tail off for Tello & their Customers, striving for success.. I had several issues (some my fault, some not) that I went over with Edith.. She took the time (who was very polite, professional, and a blessing by the way) to go over each issue with me, one at time and tackling the issues head on.. She fixed every single issue that I was having, with a smile 😆 I'm sure.. I was being kinda contemptuous when I called Tello's Customer Service and Edith answered the phone.. And even with me being a little truculent with her, she kept charging forward by helping me with fixing my issues, all while killing me with kindness & professionalism..
You're the BEST EDITH !!!!
TELLO you stand out like a tu*d in a punch bowl..
- Your prices are the Best
- Your customer service reps are the Best =(EDITH)
- Your business model is WORKING !!
** One Suggestion Though -------> Please for the Love of God, UPDATE your App and Website **
I still got Luv for ya Tello !!!!
I got this phone service fo...
I got this phone service for my mom's friend at a nursing home in the middle of nowhe...
I got this phone service for my mom's…
I got this phone service for my mom's friend at a nursing home in the middle of nowhere. She has great service there with Tello and I have no service there with T-Mobile. Now I'm thinking of switching over to Tello 👍
So far, I'm totally satisfied with Tello except for their only choice of flip phone. ...
So far, I'm totally satisfied with Tello except for their only choice of flip phone. I'm pretty much old school when it comes to the phone. I don't need internet access everywhere I go, nor all the frills of a smart phone. The size, durability and portability of a flip suits me fine but the Alcatel Go Flip operating system just doesn't thrill me at all. So I give Tello 4 stars.