Do my phone plan minutes/data roll over from one month to another?
Any unused minutes or data will be lost after 30 days, when your prepaid plan is automatically renewed. However, they roll over ONLY if you manually renew or change your plan before the end of your current billing cycle and ONLY if the new plan contains the services that you previously had. For example, the minutes & data of your current plan will roll over if the new plan has minutes & data. However, if you decide to buy data only, the minutes will not roll over.
How am I charged for Mexico, Canada or China calls if I have a prepaid plan?
If you have an active prepaid plan with talk included, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
Can I call Mexico, Canada and China with the minutes included in my prepaid plan?
Yes, you can! Once you finish your call, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
I am so pleased with Tello! The customer service agent,Julio, who helped me yesterday...
I am so pleased with Tello!
I am so pleased with Tello! The customer service agent,Julio, who helped me yesterday is very skilled, friendly and responded to my difficulty with my new phone so that within minutes all was solved.
Switching to Tello has been the best decision I've made in finding a company that has the perfect plan to suit my needs, outstandng customer service with no wait times,
plus a great price!
It's been really good
It's been really good - good service experience, much lower cost. My only reservatio...
It's been really good
It's been really good - good service experience, much lower cost. My only reservation for giving it 5 stars is that I still on occasion have issues with text messages coming on time, or phone calls that seem to go straight to voice mail. This really could be an issue with the network itself in my area. But overall it works really well.
Great except for one connec...
My experience with Tello so far has been great except for my connection is weak with ...
Great except for one connection
My experience with Tello so far has been great except for my connection is weak with one cricket subscriber in Millington, TN. I think he can hear me but I have trouble hearing him. (We talk for about 2 hours about twice a week.)