Do my phone plan minutes/data roll over from one month to another?
Any unused minutes or data will be lost after 30 days, when your prepaid plan is automatically renewed. However, they roll over ONLY if you manually renew or change your plan before the end of your current billing cycle and ONLY if the new plan contains the services that you previously had. For example, the minutes & data of your current plan will roll over if the new plan has minutes & data. However, if you decide to buy data only, the minutes will not roll over.
How am I charged for Mexico, Canada or China calls if I have a prepaid plan?
If you have an active prepaid plan with talk included, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
Can I call Mexico, Canada and China with the minutes included in my prepaid plan?
Yes, you can! Once you finish your call, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
I don't have one single complaint. It's the Sprint network with unlimited calling an...
I don't have one single complaint
I don't have one single complaint. It's the Sprint network with unlimited calling and texting. If you don't need unlimited data, you can't find a better price.
I LOVE TELLO
My daughter and I needed phone service quick, inexpensive and one we could bring our ...
I LOVE TELLO
My daughter and I needed phone service quick, inexpensive and one we could bring our own phones too. Tello has Amazing customer service, when we first activated our service with new numbers I started to receive SPAM calls, when I informed Tello of this they acted immediately and rectified the problem. Cell service is amazing, I haven't had any dropped calls, clear and easy to hear. The plan prices are ridiculously and amazingly affordable! I love Tello!
Great except for one connec...
My experience with Tello so far has been great except for my connection is weak with ...
Great except for one connection
My experience with Tello so far has been great except for my connection is weak with one cricket subscriber in Millington, TN. I think he can hear me but I have trouble hearing him. (We talk for about 2 hours about twice a week.)