Do my phone plan minutes/data roll over from one month to another?
Any unused minutes or data will be lost after 30 days, when your prepaid plan is automatically renewed. However, they roll over ONLY if you manually renew or change your plan before the end of your current billing cycle and ONLY if the new plan contains the services that you previously had. For example, the minutes & data of your current plan will roll over if the new plan has minutes & data. However, if you decide to buy data only, the minutes will not roll over.
How am I charged for Mexico, Canada or China calls if I have a prepaid plan?
If you have an active prepaid plan with talk included, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
Can I call Mexico, Canada and China with the minutes included in my prepaid plan?
Yes, you can! Once you finish your call, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
I am so pleased with Tello! The customer service agent,Julio, who helped me yesterday...
I am so pleased with Tello!
I am so pleased with Tello! The customer service agent,Julio, who helped me yesterday is very skilled, friendly and responded to my difficulty with my new phone so that within minutes all was solved.
Switching to Tello has been the best decision I've made in finding a company that has the perfect plan to suit my needs, outstandng customer service with no wait times,
plus a great price!
I am so happy and here's wh...
Tello is very easy to work with. You can reach out to customer support 24 hours a day...
I am so happy and here's why....
Tello is very easy to work with. You can reach out to customer support 24 hours a day, and always get a person! They are responsive to customer needs and beat all my expectations for price and great service. I even got a new phone that is working well and for a great price. I would tell anyone who is considering using Tello, GO FOR IT! They are really wonderful.
Unbeatable Price, while mov...
The price is great and good value definitely. While on the move service can lag but o...
Unbeatable Price, while moving lags.
The price is great and good value definitely. While on the move service can lag but once you have stopped works perfectly fine. My favorite service to use saves me tons of money every month.