Great phone service for those abroad

I recently transferred my Tello e-sim from one phone in Poland to another. This service is the best way to keep a U.S. phone line in operation during long trips abroad. This is my iphone's second line. Not only can I get text messages from the U.S. (for example, from my bank during a security check), but if I have Wi-Fi access, I can call friends and have my number show up normally.

Maria gave me the very best customer service.

Maria gave me the very best customer service. Maria was very kind, patient, and helpful. Maria helped me with the process of moving my SIM card from my old phone to my new phone and verifying that it worked. I have multiple lines with Tello, since Tello has the best customer service, great plan prices, and great cell connection.

Disappointed in billing cycle

Last year, we discovered that we were billed more than once a month. When I contacted customer support, they told me they bill every 30 days, not once a month. This resulted in one more payment; not 12 but 13 for the year. This has not happened before.