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Seriously best Customer Service ever!

A couple years ago, I set up my mom's cell phone from an expensive senior plan, to Tello. Because she rarely uses her phone except to call me and my siblings, It was nice to have such a low monthly fee, especially on her social security. Barely $1,000 a month. A while back, I got Tello on my phone & I think I had something like the $15 a month 5 gig plan. It was great but recently I found out I qualified for lifeline service. A crappy company but a free service but no monthly fee. I called customer service and I got to speak with Sebastian. I never expected to be treated so kindly. What a wonderful patient man. I hope they recognize what a great customer service representative they have working for them. He seriously was so very nice. He went patiently with me step by step to get my account and transfer pin. I couldn't have done it without him. He made it easy and seamless. I didn't expect them to be nice when I was leaving their company, but they were. I appreciate that. I will still refer all my friends and family to Tello because I feel that they are a great phone company and they deserve to have our business.

Best Prices and Best Customer Service

My whole family has used Tello for years. Not only does Tello have the best prices , but they also have by far the best customer service in the industry. Phone support reps are friendly, fast, efficient and very knowledgeable, unlike with the big boys these days.

Simple, NO HASSLES, Less than Ten Bucks

I LOVE Tello. I am NOT addicted to my "phone," in fact, I really kinda hate the dang thing. I have NO INTEREST in paying tons of money for services I DO NOT USE. Tello to the Rescue! For $10 a month I have unlimited phone and text. I need nothing else and I have none of the hassles I had with the major carriers!