exceptional customer service

The customer service team is the best. I contacted by email. I thought I had to wait at least a day for the response. They provided information to help me fix the problem within one hour, however the first method did not work. Then I contacted them again and heard back from them within 22 min and it fixed my problem. Thank you so much. I will never change to other providers.

Great Service and Easy To switch from Mint

The agent I spoke with Maurice was exceptional. Tello was extremely easy to port into, the whole process took maybe 10 minutes. My husband also signed up and soon we will be adding a pay as you go line for our tween girl. It's been about a week since we started service with Tello and no disappointments! No streaming lags and the phone app very easy to install and use.

Your rep spend a relatively long time…

Your rep spend a relatively long time digging down into the problem with me until it was fixed. And it was, texting works again.