Tello's customer service is truly the VERY BEST I have experienced. They are availabl...
Tello's customer service
Tello's customer service is truly the VERY BEST I have experienced. They are available 24/7 and are extremely patient and willing to go the "extra mile" to make sure you are pleased. Very well trained and extremely professional. Phone service is good and texting is seamless. I would recommend Tello to anyone who wants a GREAT price in their cellular service. I even bought a reconditioned phone from them and it is really nice.
Great customer service, not...
Customer service and price is awesome!!! However, I would be wary about buying their ...
Great customer service, not great phones.
Customer service and price is awesome!!! However, I would be wary about buying their phones. I was sent a non-working phone that first needed a battery so they sent me a battery. Then the 9 and # key would not work so I sent the phone back for a refund. I was only given a partial refund because of "wear and tear" even though I had not even been able to use the phone. I contacted customer service and they straightened everything out. I ordered a phone off Ebay and was able to get it connected that evening.
Love the rates and customer...
First, Tello's customer service is second to none. Every person (yes, an actual perso...
Love the rates and customer service
First, Tello's customer service is second to none. Every person (yes, an actual person, every time) I've dealt with has been exceptionally kind, patient and helpful, and their followup is thorough. Other companies could take lessons.
The signal has been good, within the covered area, and plan flexibility better than anything I've found elsewhere. Tello has the lowest cost option for keeping one's phone active. The rollover of remaining talk, text and data, if plan is renewed or changed before the renewal date, is appealing. If they can remain in the market, without price increases, it speaks volumes about how much their big competitors may be gouging.
When Tello's coverage expands to where I live, and when their available phone choices improve, they will deserve more than the five stars we are allowed to give. Until then, I'm compelled to leave the four I did. If I could be on Tello out where I live, I would be, without a doubt. It is worth checking out.