Do my phone plan minutes/data roll over from one month to another?
Any unused minutes or data will be lost after 30 days, when your prepaid plan is automatically renewed. However, they roll over ONLY if you manually renew or change your plan before the end of your current billing cycle and ONLY if the new plan contains the services that you previously had. For example, the minutes & data of your current plan will roll over if the new plan has minutes & data. However, if you decide to buy data only, the minutes will not roll over.
How am I charged for Mexico, Canada or China calls if I have a prepaid plan?
If you have an active prepaid plan with talk included, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
Can I call Mexico, Canada and China with the minutes included in my prepaid plan?
Yes, you can! Once you finish your call, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
Comcast and Verizon are huge corporate rip off who lie, cheat, steal and provide infe...
Comcast and Verizon are huge corporate…
Comcast and Verizon are huge corporate rip off who lie, cheat, steal and provide inferior service. Tello is what you see is what you get-- a local provider with excellent service for a great price that knows the local market.
Don't let the fat cats bamboozle you. Tello provides great service at a price you can afford. And keeps jobs in the community. Big win!
5 Stars! We have been using...
We have been using Tello for about 5 months now and nothing but good things to say ab...
5 Stars! We have been using Tello for about 5…
We have been using Tello for about 5 months now and nothing but good things to say about them! Great alternative to over priced mobile plans. Love, love, love Tello!!
Cost/reliability of access ...
Voice messages can have up to a day's delay. Text messages are usually immediate, but...
Cost/reliability of access trade-offs
Voice messages can have up to a day's delay. Text messages are usually immediate, but may have several hours delay. This is for calls IN TOWN.
I think Tello piggybacks on internet services. On vacations, I usually have service in metropolitan areas. I cannot count on services on the road or in small towns. This has definitely changed our normal "let's see where this road takes us" and "oh, this looks INTERESTING; let's stop and check it out modes" for much more ridged pre-planning of trips.
In spite of these problems, you can't beat the price.