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Everything was fine until I found out…

Everything was fine until I found out the hard way that I needed another $20 for Pay as u go, for my 2nd line, even tho I signed up as a family plan, and my wife’s phone refused to connect to International Roaming! It would have been nice to know ahead of time that I needed $40 of Pay-As-U-Go just to have roaming for 2 lines!!….The $5 minimum is a joke and does NOT exist! I did not know this and not happy right now and looking for other options! I did NOT need $20 for a 2nd line!!!

I am a seasoned Tello customer who…

I am a seasoned Tello customer who maintaining 2 phone lines with them. I also bought other communication products from them. Any time there was an issue (which is rare) their excellent customer support team responded quickly and resolved the issue quickly and very satisfactoryly. they acted professionally and with good knowledge and understanding of the problem at hand. I was always completely satisfied with their support!. Deserve AAA+++

Great value plan, great customer service, no contract

Their customer service is the best I have ever experienced of online it over the phone ( especially as so many companys nowadays cannot be called or just make you sit in hold and never plan to help to begin with). I have interacted with them over phone and another time by email and they quickly resolved the issues. The price is a good I am doing $25 for unlimited data text and calls, it is probably has more areas that have trouble with service for calls or data than a larger company but is a great budget company, if you have allot of important zoom meetings or very high data use functions to use may not the be best one for you. I also appreciate no contracts just month by month, I have stayed with them for a year or 2 and don't plan on switching any time soon.