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I don't know of a better price for cell…

I don't know of a better price for cell service and haven't had any problems. The int'l calling is great. I've been trying to tailor my plan to my use and don't like that I have to wait to the end of the billing period to make a shift, or else pay a super high price for extra data. The introductory offer credits only last 6 months and you have to have enough to pay a full bill, so most may well go to waste.

Great customer service experience

Dana was exceptionally clear in explaining the steps to resolve the issues I was having with moving my phone number from a dead iPhone to another iPhone.

Affordable cellular service

Customer service is outstanding -- no menus to navigate on the phone -- you get connected to a human within half a minute. The representatives are knowledgeable and courteous. By far the best feature I like about Tello is the ability to customize plans to suit individual needs -- something you don't find with other cellular service providers. Plans are very affordable and one can switch plans at anytime. Their website is well-designed with a very informative help section and so is their mobile app. Another bonus is free calls to 60 countries. The network is decent -- I've had no issues so far. Among all the MVNOs, Tello easily stands head and shoulders above the rest for their economical and flexible plans, great customer service and reliable network. I'd have no hesitation in recommending Tello to family and friends.