Stay connected wherever you are
Free Voice and Text over Wi-Fi
Avoid international roaming fees by connecting to Wi-Fi abroad.
Activate Wi-Fi Calling on your phone, and you're good to go.
Your minutes will be deducted from your plan's balance as usual.
Activate this free feature from your account.
Affordable roaming rates in 200+ countries
Check if your destination is covered
These rates will be charged from your Pay As You Go balance. You need a minimum $5 balance to activate your Roaming service. Need more credit? Add it here »
Activate your roaming feature in seconds and enjoy:
Coverage in 200+ countries & territories
Straightforward and affordable rates
Crystal clear connection
Already have Pay As You Go credit?
You can easily turn your roaming service ON in your Tello account!
Add Pay As You Go Credit
Pay As You Go credit can be used for domestic and international calls, text & data, and also for International Roaming. Pay As You Go balance expires 3 months after purchase unless there is an active plan for that line, in which case the credit remains valid for as long as the plan is active.
Advantages
- No contract
- Bring your own phone
- Easy buying process
- 24/7 friendly support
Frequently Asked Questions
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Do you offer international roaming?
Yes, with Tello you can benefit from international roaming in 200+ countries and territories. Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit in order to activate international roaming.
This can be done from your account - My Settings tab. -
How can I activate my international roaming service?
Activating your international roaming service is very easy. First, make sure you have at least $5 worth of Pay As You Go credit. Then go to the Settings tab in your online account and turn international roaming ON.
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How will I be charged for international roaming?
You will be charged from your Pay As You Go balance, according to the fees for the services you use and the country you're in, as listed on this page. Your Pay As You go balance for international roaming usage will update within 3 days.
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What is your international roaming coverage?
International roaming is available in 200+ countries and territories. Click here for the entire list of available destinations.
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Will Wi-Fi calling still work if roaming is activated?
Yes, Wi-Fi Calling will still be available. Even when you're in a foreign country, if you have an active Wi-Fi connection you can still call and text at domestic rates. Roaming charges will be incurred if you call and text while not being connected to a Wi-Fi network or if Wi-Fi Calling is not enabled.
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Why is Auto Recharge not triggered by roaming usage?
When using international roaming, your Pay As You Go balance will update within 3 days. To avoid unexpected charges, the Auto Recharge feature will not be triggered. You can manually recharge your account with Pay As You Go credit whenever necessary.
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How can I access my voicemail when traveling abroad?
When traveling abroad, you can access your voicemail in 2 ways:
- if your international roaming service is active, you will need to call your own number in international format and enter your voicemail code
- if you have an active Wi-Fi connection and Wi-Fi Calling is enabled, press and hold the 1 key or dial 123 on your device dial pad.
