Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello

Stay connected anywhere

with Tello International Roaming

Traveling outside the US?
Check the rates here:

Activate your roaming feature in seconds and enjoy:

Coverage in 250+ countries & territories

Straightforward and affordable rates

Crystal clear connection

Already have Pay As You Go credit?
You can easily turn your roaming service ON in your Tello account!

Add Pay As You Go Credit

Advantages

  • No contract
  • No extra fees
  • Easy buying process
  • 24/7 friendly support

Frequently Asked Questions

  • Yes, with Tello you can benefit from international roaming in 250+ countries and territories. Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit in order to activate international roaming. This can be done from your account -> My Settings.
  • Activating your international roaming service is very easy. First, make sure you have at least $5 worth of Pay As You Go credit. Then go to your account Settings and turn international roaming ON.
  • You will be charged from your Pay As You Go balance, according to the fees for the services you use and the country you're in, as listed on this page. Your Pay As You go balance for international roaming usage will update within 3 days.
  • International roaming is available in 250+ countries and territories. Click here for the entire list of available destinations.
  • Yes, Wi-Fi Calling will still be available. Even when you're in a foreign country, if you have an active Wi-Fi connection you can still call and text at domestic rates. Roaming charges will be incurred if you call and text while not being connected to a Wi-Fi network or if Wi-Fi Calling is not enabled.
  • When using international roaming, your Pay As You Go balance will update within 3 days. To avoid unexpected charges, the Auto Recharge feature will not be triggered. You can manually recharge your account with Pay As You Go credit whenever necessary.
  • When traveling abroad, you can access your voicemail in 2 ways:
    • if your international roaming service is active, you will need to call your own number in international format and enter your voicemail code
    • if you have an active Wi-Fi connection and Wi-Fi Calling is enabled, press and hold the 1 key or dial 123 on your device dial pad.

Have more questions?

We've got answers!
Visit our Help Center
See what our customers have to say:
5 out of 5 ★
November 30
Knowledge is power
I have to say that Not all Tello customer service representatives are profession abl...

Knowledge is power

I have to say that Not all Tello customer service representatives are profession able and knowledgeable. After a bad experience with two previous representatives, Hendrick Cordova Helped me solve my problem with my phone. Hendrick was very helpful, Kind and Knowledgeable! Thank you!
Aleca Adams
5 out of 5 ★
November 28
Super flexible plan options
Super flexible plan options, so you can get whatever fits your needs at very good pri...

Super flexible plan options

Super flexible plan options, so you can get whatever fits your needs at very good prices. Account is easy to manage by logging on the website, but whenever I have needed help it’s easy to get an actual person on the phone and they are helpful and knowledgeable.
Vaughn
4 out of 5 ★
November 18
The price is great
The price is great, but the service is slow going into effect. It took 4 days before ...

The price is great

The price is great, but the service is slow going into effect. It took 4 days before I was able to use Hotspot.
Ed