Top-notch

Tello has a terrific pay-as-you-go option and, generously, even allows funds to accumulate. Also great is Tello's heads-up that, if the account isn't topped off soon, the number will be lost. It would be even better if Tello would notify the client, before it's too late, that a top-off deadline is approaching soon. I got the notice in time to keep my telephone number, but not in time to keep all the funds that had accumulated in my account. Tello has to make money somewhere, though, and this is a legitimate place. UPDATE: I didn't expect my comment to generate a reply, much less any action. It was my fault that I'd forfeited the balance in my account, but Tello graciously replenished the funds I'd lost. Tello was prompt and liberal in both communication and remedy. In the meantime, I discovered that the top-off expiration date is provided on the invoice page. There's always room for improvement, but with Tello, I'm not sure where that is.

Excellent service

Excellent service, brought my phone to Tello, the service has been outstanding from the moment I signed up. Ported my Girlfriend and my Uncle to it. All are happy campers!

Poor website, but great customer service…

the software for enabling the account is real glitchy and was very troublesome but the customer service rep was outstandingly great and got me through it.