Don't be sorry!

You'd be brainless not to use such a great service with incredible prices, such flexibility, and great ease. Doesn't get simpler than this.

Excellent service overall with one caveat

I love the flexibility, coverage, call quality, superb and knowledgeable technical support. However I think the IMEI and SIM usage is too restrictive from one phone to another since the SIM may not be compatible even if the second phones IMEI passes the usage check. I wanted to deduct half a star but I can't give a perfect score either. Never had this issue with GSM carriers with either of my phone's. Sorry. But overall call quality is better than the GSM carriers I have used in the past. Update: This is what tello posted in response. "...For CDMA services, no matter which provider you use, the SIM needs to be compatible with the device itself. This is not a restriction imposed by Tello, but by the CDMA technology itself". Based on their feedback, I'm updating my review to 5 stars. I'm not happy about the SIM CDMA restriction but it's not a Tello issue. Not happy about the fact one may have to purchase a new SIM for another phone but that's just my personal take if one has to change phones for any reason with CDMA

Love Tello, wish I would have known about them sooner.

Love Tello, wish I would have known about them sooner. Telephone service works fine. Operates on the Sprint network, so if Sprint works there it will work for you. Price is unbeatable. Customer service was great the time I had to use them. I tried switching to another discount service to save a couple of bucks. The Tello operators let me switch over no problem. The other phone service wouldn't work for my phone. Went back to Tello.