I wanted to use a different credit…

I wanted to use a different credit card for payment on my account. And the written information was a bit confusing. So I called Tello to speak to a representative to get clarification. I only waited two minutes if that, to talk to a representative, and she not only clarified the process, but verified seeing the new credit card information on her end. I was thrilled that it could be solved so quickly! Thank you, Tello!

Life changing upgrade from the…

Life changing upgrade from the miserable legacy carries. They ride the rails of other networks, but provide a highly useful and functional UI beyond anything from the dark pattern nightmare that are all legacy carriers

Lucas was the Tello rep who helped me…

Lucas was the Tello rep who helped me through the process of updating my phone and restoring service. Lucas was patient, professional, good-natured and, just to emphasize the point, patient. I dreaded this process but my fears were unfounded because I got lucky and Lucas happened to be the person who took my call.