They get back to you right away with…

They get back to you right away with all the necessary information and always in a very respectful and kind manner. It's really a pleasant experience to communicate with them.

Was looking for a phone plan that was…

Was looking for a phone plan that was less then I was paying on a big carrier. Found Tello at a great price with a lot of extras. When I had a problem with not being able to send or receive text messages on my old phone they did not try and sell me a different phone as I expected. They seemed to be genuinely concerned and went right to work making changes on their system to allow me to send and receive texts. All in all very happy with this company

Dani is Tello's customer service gem!

A young woman named Dani was my customer service rep. She went over and above to help me with repeated phone calls until I had service and a new phone. Dani said she'd call back and she always did! I tried signing with another company before learning of Tello, and a guy said he'd call back and that call never came. That's usually the norm. So far, if Dani's extreme patience and professionalism are any indication, everything I read about Tello's customer service being exemplary, are true.