Sneak peek:

Lucas gave a great first impression of Tello

I just had an excellent first experience with Tello, thanks to the customer rep who answered, Lucas Rodriguez. There were several things I wanted to know - the steps required to get signed up with Tello seamlessly, how long porting in my number would take, making sure Tello supports getting 2FA codes from overseas, things like that - and Lucas answered each of my questions in turn, professionally and patiently. After explaining that to get the Tello eSIM onto my phone we would have to end the call, he made sure to explain the rest of the sign-up process to me. And it was just as he said. Exceptional service! I would be happy to get Lucas again whenever I need to call Tello for support.

quick help

the phone line was very busy, but once I talked with a representative, she is very nice, patient and knowledgeable to resolve my problem. Thanks!

Exellent service.

I ran in to some trouble with when i tried to load the E sim card to my new Iphone (network was down). Customer service was very busy i could not get any help so i waited and later that night i tried again and this time a reached Tello Customer Service very fast my issue was resolved very fast. Thank You.