Easy and Uncomplicated

Over the past month, I have interacted with Tello both directly with staff through the chat and through the website. Both interactions were smooth and helpful. The online messages were very helpful for what I needed. Then the website worked easily and clearly. I find Tello has great flexibility for my needs, as I live outside the US. Scott

My iphone suddenly needed service …

My iphone suddenly needs service while I’m traveling overseas, and the service folks asked me to make sure my Esim is backed up. I couldn’t find my original package, and Apple has no procedure for doing that. So, I contacted Tello via the app to find out what to do. They gave me crystal clear instruction via email within 30 minutes. Then, I saw in the procedure that I needed my security PIN, which I forgot long ago. I contacted them again in the app, and within minutes I got clear instructions to follow and I got a new PIN! Thanks to Dana and all the customer service team at Tello. I’m never disappointed.

Simple, NO HASSLES, Less than Ten Bucks

I LOVE Tello. I am NOT addicted to my "phone," in fact, I really kinda hate the dang thing. I have NO INTEREST in paying tons of money for services I DO NOT USE. Tello to the Rescue! For $10 a month I have unlimited phone and text. I need nothing else and I have none of the hassles I had with the major carriers!