Incoming calls go straight to voicemail.

Incoming calls go straight to voicemail. Veronica was prompt in responding and sent a replacement SIM card. That didn't correct the problem So it appears that the phone's age is the problem. The support was great.

What negatives, give it a try

Calls come in with perfect reception. The price for a cell plan is more than fair. The rollover data usage for paying early is one of my favorite things for me since I use such little data. Paying is easy. The only negatives I can think of better selection of phones for sale and I wish it had a voicemail app to see my messages by source like when I was with boost.

Excellent Value for Money

In some areas, the network could be limited. But overall, I've had no major problem. Where i live the coverage is strong. For a frugal person like me, Tello saves me tons of money. It also gives you the flexibility to change your plan each cycle, according to your anticipated need. Additionally, I also like that Tello allows rollover of your leftover data and minutes.