Tello is the best way to say hello

Tello is the best way to say hello! Very good phone service for amount of money charged. Ten out of ten. Highly recommend.

Tello has always given us reliable service…

Tello has always given us reliable service. We are an elderly couple and don't use cell phones that much, so their lowest cost plan is just right. I very much appreciate that Tello has not bumped up the price like so many carriers do, in fact over the past years they have increased the gigs we get at the same low price. We hope to always have them! Thanks, Tello!

Add Feature to Website for Plan Change Upon Renewal

Tello provide a wonderful cellular service and has a superb website, although there is one shortcoming that should be addressed by the company. For those customers that wish to change their plan they must wait until the day before the plan expires so they don’t lose prepaid value ($$). It would be much better if the website provided a feature that allowed the user to change the plan at any time but have the option of making the change effective on the next monthly renewal date. Other MVNO’s have that feature in their website customer interface. For Tello to continue to lead the industry it would be wise to add that feature as well. Tello please share this recommendation with your leadership. Thanks in advance for considering my feedback.