Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 12,300 reviews from our customers,
who appreciate us for:

Amazing customer service
Easily customizable plans
Pure freedom
Big savings
Reliable service

See what our customers have to say:

Excellent

4.6 out of 5 based on 12384 reviews

Julien

April 19, 2025

Professional and fast service

Very professional and fast service. They were able to help me quickly and efficiently. I highly recommend this operator!"

ARTHUR GREGORY GOULD

April 18, 2025

It works exactly as stated and good…

It works exactly as stated and good voice quality.

Warren Idsal

April 18, 2025

Professional and fast solution to my…

Professional and fast solution to my problems

Scheny Feraud

April 18, 2025

Service works very well for calls

Service works very well for calls, voice messages and texts

Thrnbrooke

April 18, 2025

So far so good

So far so good! Everything was easy to set up and I was able to port my number in quickly!

KClifford

April 18, 2025

Great service with tons of features!

My husband and I have been using Tello for now about six months. So honestly, it has been our favorite communication find in many years. We had done GoogleFI because we travel so much yet it’s expensive and after three months of being out of the states, they cut off your data. We needed a reliable service that could handle our American number. We are able to get SMS and load extra money for long distance calling. Tello takes care of all of our needs. We couldn’t be happier and we recommend the service all the time to anyone who will listen.

Oleg L.

April 17, 2025

Most friendly over the phone customer…

Most friendly over the phone customer service I have seen at all. Best provider for travellers to USA. Despite they don't promise refunds, they often do refund for unused phone service at later day. I've got refunds three times over the years... Compartable service with international phones. Signal may be weak in some rear areas but, considering super low price, their service worth of every penny.

Mark Wright

April 17, 2025

Tello just cannot be matched....

Tello just cannot be matched for quality of varied products plus international calls... l say again from previous reviews ...`Its your loss not to ,at least, give these guys a try`.....

James Carillo

April 17, 2025

Holy mackerel!!

Holy mackerel!!! One of the best customer service/support I have ever experienced. Shaun F and the prior representatives were extremely helpful and patient, with an old guy like myself who has a lot of anxiety when it comes to "technology". I couldn't ask for more professionalism and care. Customer service was available 24/7 and again, each time was awesome. I cant say enough about Tello, I highly recommend their service.

Philip Rudnick

April 17, 2025

I actually got to speak to a real…

I actually got to speak to a real person with no wait time. My issue was quickly and easily solved in very little time. A miracle in these days of customer disservice.

Ellen D.

April 16, 2025

Great customer service!

Good experience but when a customer upgrades, let us know that we need to call in to customer service to have them reset our account from Tello. I’ve noticed when I upgraded from a cheaper plan to the unlimited plan, I didn’t see the full changes until I called in for a reset of my Tello account. All was great afterwards! Good service at an affordable price! Great customer service too!!

Jacob Liao

April 16, 2025

Straight to the point

Straight to the point, no nonsense phone plans. Being able to change my plan month to month is a wallet-saver

Gary Turner

April 15, 2025

fast easy service!!!!!!!!!!!!!

Christina Gawlik

April 15, 2025

I’ve been using Tello for over a year…

I’ve been using Tello for over a year now and it’s the most versatile and affordable phone plan I’ve ever had. I refer all my friends to Tello because of that too.

NordVPN Customer

April 15, 2025

Simple to use. Good prices.

James David Ebner, Jr.

April 15, 2025

Very Easy to Change Plan

It was easy to see my current plan and upgrade it on the website. I also liked that they billing cycle was on the webpage and I didn't have to go looking for it.

Shaunda Mcfadden

April 15, 2025

TELLO IS WHERE TO BE!

Tello is great. It gives you the opportunity to choose which plan to purchase to fit your situation at that time. I would recommend Tello to all of my family and friends. YOU CAN'T GO WRONG!

Trish McDermott

April 15, 2025

Tello has great customer service and…

Tello has great customer service and their prices are perfect.

Dong Heon Kim

April 13, 2025

From USIM to ESIM

Recently, I could change my SIM card to the ESIM with little pain. Thank you very much for your kind explanation for it.

Betty

April 13, 2025

Best Budget Phone Service I have found.

This is the best budget phone service I have found. One of the best parts is that you basically design your own plan according to your own needs and budget. I have never had any problems and I have been with this service about 3 years. As of now I don't have any plans of ever switching services.

Collin

April 13, 2025

Great price

Great price, love the a la carte options.

Hunkele Antiques

April 13, 2025

I'm here for 3 reasons

I'm here for 3 reasons. 1) the cheap price. 2) great customer service. 3) Your simple to navigate website.

Debbie Sirianni

April 12, 2025

Great Price. Great Customer Service

Excellent Knowledge, price, and service.

W. Sandiford

April 12, 2025

I love Tello for many reasons

I love Tello for many reasons. but when I bought a new iPhone last week, the online instructions for switching from the old to new were not the easiest to navigate and for this reason I gave 4 stars.

TJ Murphy

April 11, 2025

Customer Service was great

Bill Blanchard

April 11, 2025

Customer service response time is very…

Customer service response time is very good. Service is always reliable. Price is exceptional. Big change from the company I used to have.

Donna K

April 11, 2025

It’s perfect for our needs.

Gads

April 10, 2025

Budget-friendly

Budget-friendly, flexible plans, good coverage.

Sandy

April 10, 2025

Immediate response

When I placed the order I didn't really expect it to arrive so fast. I was happy and amazed Knowing how slow the postal service has been due to lack of employees. So kudos to both of you! Thanks. Yours Truly, S. Prestigiacomo

Eugenio Gomez

April 9, 2025

While traveling lost cell phone service

While traveling, my cellphone malfunctioned. I couldn’t make a call or text message and worst of sll my gps would not work. I called Apple, they reset my phone. It still didn’t work. I called up Tello. The Tello tech by the name of Belen patiently guided me for about an hour to get a new esim card on my phone.

Bizmer

April 9, 2025

As much service as I need

As much service as I need - no more no less - at a great price, and has been faultlessly reliable

Antonio

April 9, 2025

GREAT VALUE AND BEST CUSTOMER SERVICE!

I have been a Tello customer for just a few years and am so amazed that they offer great customizable plans for great value! I find it so easy to use locally and internationally that I have recommended them to many travellers that I meet. Also very user friendly for me in my mid 70s and not as techy as the young ones! Not only do they offer GREAT VALUE, they have the BEST CUSTOMER SERVICE I have ever encountered!

squeeeze

April 9, 2025

Everything is made so easy!

Just added a second line for my elderly dad and it couldn't have been easier! Buying and activating an eSIM, porting over his old number and then deleting the old profile... all very intuitive and simple to do for his existing iPhone, with just a little guidance from the Tello help line folks. They are available 24/7 and there was a real human to speak to at every step if I needed, with very little waiting. They were patient, polite and a pleasure to work with <3 Thanks, Tello team, for making a daunting task so painless!

La La

April 9, 2025

Thank you

Thank you Roger with Tello for your great customer service. I am thankful. I appreciate you. Tello is a great company.

Angel

April 9, 2025

Rollover minutes!

Ed Skolkin

April 9, 2025

Low price and dependability

K.I.K

April 9, 2025

Works just like any other plan

I notice the data is faster then my previous plan. So far I haven't had any problems. I'm glad I switched over to Tello.

April 9, 2025

Smooth onboarding and payment…

Smooth onboarding and payment experience. Perfect solution of "Parking the phone line" for 3 USD per month - very practical.

Benjamin

April 9, 2025

I love it

I love it, the best carrier in US

MarkO

April 9, 2025

Easy sign up with many good choices of…

Easy sign up with many good choices of package.

Marcelo C-

April 8, 2025

Barato y muy bueno

Barato, siempre con cobertura en USA y otros paise. Facil de gestionar.

Max

April 7, 2025

I needed to reload my Esim on my repaired iPhone

I recently had my iPhone repaired so my Esim with Tello was removed from my iPhone. When my iPhone was returned to me, I was struggling to get my esim to reload. The phone team at Tello were so helpful, patient and knowledgeable. They assisted me in getting a new QR code, explained the steps necessary to get the esim working on my repaired phone and also how long the process would take. I am giving them 5 stars however if 10 stars were allowed, I would give them 10 stars!

Levi Burgstiner

April 7, 2025

I use this as an extra phone line

I use this as an extra phone line. Always works and is cheap. Thanks.

Rosalie Nolan

April 7, 2025

Clarity of the phone calls is amazing

Clarity of the phone calls is amazing, and I have real flexibility in managing my plan. Easy to set up.

Ad Deh

April 7, 2025

Tello

This is just an honest customer review and I am trying to find out why it is so underrated. I have been using Tello for 2 years now.

Al Hulst

April 6, 2025

great customer service

great customer service, always a strong signal and of course a good and fair price !

JEFFREY THOMPSON

April 6, 2025

It would have been a five star if I had…

It would have been a five star if I had a phone that didn't malfunction on me, but otherwise I'm satisfied with the company.

Larry

April 6, 2025

Thanks Tello!!!

Tello is a great experience! Most every process is automated, and the customer service is there if and when you need it. If Tello coverage fits your needs, there is no need to look elsewhere.

William Christwitz

April 5, 2025

tello works great

tello works great and costs very little.

Zdravko Kumanov

April 5, 2025

Excellent connection and affordable price

Excellent connection and affordable price.

Ron Smith

April 5, 2025

Best cell phone service I have ever had!

Marguerite Brown

April 5, 2025

It was easy to complete my order

It was easy to complete my order, clear when my next payment was due, and took no more than 2 minutes to complete the transaction

Ray

April 5, 2025

Best phone service I've had .

Best phone service I've had

Isaac James

April 5, 2025

Good service

Their services are really great

April 4, 2025

Awesome product

Customizable and affordable, with great range!

Nanking Ren

April 4, 2025

I can’t activate my SIM card when I get…

I can’t activate my SIM card when I get it and try again and again! Just can’t ! Very frustrating! I activate the card by email they send me the link to. Thank you for replying to me very quickly!

Jerry Caterino

April 4, 2025

The Best---PERIOD!

The phones---and the monthly charges---are terrific.

Janani Badrinath

April 4, 2025

I faced an issue with respect to Tello…

I faced an issue with respect to Tello eSIM in India , hence contacted the customer care who helped in resolving the issue in a timely manner. The customer care is patient and kind and goes above and beyond to solve the issue Thank you

Mustafa Kemal Batur

April 4, 2025

perfect

Incredibly a good option. Don't try to look for better

John M Miller Jr

April 3, 2025

It was a great experience all around!!!

Fernanda was very knowledgeable about every question I asked regarding Tello (and I had a LOT of them)!!! She was very pleasant and professional in the way she addressed me, too! I look forward to using Tello as my go to service outside the US!!!

Cathryn Erving

April 2, 2025

I enjoyed speaking with my last tello…

I enjoyed speaking with my last tello rep who helped me to up my plan fir 2 lines. She made it so easy that even I couldn't screw it up. Many thanks for your great customer service and a great pgone company .

Gilles Morin

April 2, 2025

The very best all over.

MaxImo Ochy

April 1, 2025

THIS PHONE COMPANY IS JUST GREAT

THIS PHONE COMPANY IS JUST GREAT. THEY GIVE A VERY GOOD SERVICE AT VERY REASONABLE RATES. I SINCERELY AM, VERY SATISFIED AND RECOMMEND IT TO ANYONE INTERESTED IN GOOD PHONE SERVICE!

Mike Beaudry

April 1, 2025

He was kind and courteous

He was kind and courteous, helped me out quickly!

Jdktampa

April 1, 2025

The customer service representative…

The customer service representative from Eastern Europe was wonderful to work with. Issue solved.

Sandra

April 1, 2025

The website was extremely user friendly!

Fernando Marthen Sánchez

April 1, 2025

😍😍😍 ¡Te amo Tello! 🇲🇽🇲🇽🇲🇽

Estoy muy contento con Tello y pienso que es una de las mejores telefónicas de Estados Unidos, especialmente porque los planes se pueden adaptar a mis necesidades. Lo que más valoro es su centro de atención a clientes, ya que todos los asesores me han tratado con gran calidez humana, como si fueran parte de mi familia. Recuerdo especialmente cuando cambié mi celular y ellos me apoyaron dándome un nuevo esim. Y también me encanta que puedo usar mi línea en México de forma prolongada, lo cual es muy útil para mí.

Gladys spears

March 31, 2025

The human touch

Very knowledgeable, patient and truly listen to what my issues were. She took the time to help walk me through everything. From confirming account details and waiting while my slow wifi logged on to my email. Explain what happened with a sim purchased and resolved the mess I made. This why live people matter and it was truly wonderful and reassuring to have someone like this take my call and provide stellar customer service.. thank you

Laura Ramos

March 31, 2025

I have my mom on a Tello line and she…

I have my mom on a Tello line and she absolutely loves it and so do I being that the prices are so affordable and now my daughter also joined Tello as well if ur looking for an affordable phone plan Tello is the one.

Jerry Hendricks

March 31, 2025

Sent my request via email and the issue…

Sent my request via email and the issue was resolved in no time. Would recommend others to use the service.

Jean Hurwitz

March 30, 2025

I An Outstanding Provider

I am a senior who still uses a flip phone - rather infrequently. BUT - I do need one for obvious reasons. Tello is so reliable and the single best value. In my opinion, there is no competition.

Daniel Presley

March 30, 2025

I was a little rude but I apologized…

I was a little rude but I apologized the young lady was still very nice she went over and beyond to help me.

Normale

March 30, 2025

Tello is affordable and dependable

I bought Tello so that I could call forward my previous land line to my cell phone and still receive the phone calls. The service has been consistent! The one time I needed technical support they understood my challenged and walked me through the fix! I highly recommend Tello to my friends who want good phone service at an affordable price.

Art E.

March 29, 2025

Great customer service and help!

Sal

March 29, 2025

He was A+ 5⭐️ very professional to…

He was A+ 5⭐️ very professional to explain every each step .

D F O

March 28, 2025

Renew Early: Extra Minutes

Having limited talk time, I like the ability to renew early & roll over the balance. Gives me extra minutes needed, for traveling.

nemo

March 28, 2025

Switching from a landline that was way…

Switching from a landline that was way too expensive for our use of it. Sad to lose whole-house connectivity, but AT&T is simply out for money now.

Russell Guyer

March 28, 2025

Great service.

Great service, great buy.

John

March 27, 2025

I don't know of a better price for cell…

I don't know of a better price for cell service and haven't had any problems. The int'l calling is great. I've been trying to tailor my plan to my use and don't like that I have to wait to the end of the billing period to make a shift, or else pay a super high price for extra data. The introductory offer credits only last 6 months and you have to have enough to pay a full bill, so most may well go to waste.

Adri

March 27, 2025

I have used tellos $25 for 3 months now…

I have used tellos $25 for 3 months now AND LOVE IT however,since I am a heavy data user I always end up having to add more data and end up spending $55 a month.So im switching since I can get a much better plan with more data for my needs for around that price. I recommend it to anybody who uses extremely light data (like when your actually browsing on your phone your at home on wifi and arent using data) However if your constantly traveling or using data on the go use another service for high data users that suit your needs. :)

Maria Medlock

March 27, 2025

Very helpful

Very helpful, knowledgeable, and cordial!

JAMES GONZALES

March 27, 2025

GREAT SAVE MONEY AND I WAS VERY HAPPY

Jay Kusnetz

March 27, 2025

Flexible data for trips

Love being able to increase data for a trip, then bring it to minimum when I am home.

David

March 26, 2025

I needed help getting my e-sim…

I needed help getting my e-sim activated and Tello provided outstanding support to get it done. Very impressed with their customer service. I'd give it 6 stars if I could.

Jan

March 26, 2025

Good customer service if you need it.

MATVIY

March 26, 2025

professional support

professional support. short waiting time

MICHAEL

March 25, 2025

You guys are always steady

You guys are always steady, reliable and easy to work with.

D. Hawthorne

March 24, 2025

Best in the Industry ... by far!

Tello provides outstanding customer support, absolutely the best. The agents are exceptional; knowledge and professional, skilled at technical problem solving and billing processes; and with 24-hour support, Tello far exceeds their competitors. Thank you Tello, contacting your office is truly a pleasure.

louise sakraida

March 23, 2025

great cell plan

We switched carriers with some concern but could not be more impressed. The cell phone service is great and the custumer service is amazing.

Felix Fiallo

March 22, 2025

Fácil y cómodo.

RICHARD CASTELLANOS

March 22, 2025

Excellent Customer Service

I worked with two different people on two different calls. Both of them were very competent. They communicated clearly and were very patient as they walked me step by step through what I needed to do to set up my account and to activate my eSIM card. They both had the technical expertise and the ability to communicate it in a simple and direct way… which I find quite rare these days. Thank you!

Tim

March 22, 2025

Great Skype Solution

Just learned of Tello. As an American living abroad, joined Tello as a solution to Skype retiring to fulfill the need of receiving conformational sms from financial institutions. I had a question, called the 24/7 help desk. The representative was outstanding - kind and knowledgeable. Highly recommend. Thank you.

J Shay

March 21, 2025

Stress-free mobile experience

I have been using Tello service for a few years now and it has been wonderful. Our family has several lines and we love the highly customizable plans. We have also recently used the international roaming feature when a family member was in Vietnam and there were no problems. Today I needed to switch my line to a new phone and I asked a Tello rep for help. The rep was super prompt getting back to me and told me exactly what I needed to do. The transfer to the new phone was simple and smooth.

March 20, 2025

1Ecellent service overall after 2 years

1. excellent customer service 2. knowledgable in all features and details 3. listens to customer needs and wants. I have been with 3 airlines customer service supervisor in my career, the management derserves praise for their training of they agents. well done tello

Jim C

March 20, 2025

Tello is beyond amazing!

Tello is beyond amazing! I switched from one of the big guys 2.5 years ago, and haven’t looked back since. From flawless wireless service to exemplary customer service, Tello has been a five star experience from the beginning, and saved me more than $50 each month. I have absolutely no complaint other than I wish I’d found them sooner. Keep up the great work, Tello, and thank you guys so much.

tammy

March 19, 2025

Every time we call we get the most…

Every time we call we get the most polite and curteous people. They do every thing they can to help up. The service is great.

Peter Robbins

March 19, 2025

Amazing value. Great customer service

Agent was very helpful. They have a an amazing array of plans for every price point!

Coty Meadows

March 19, 2025

Customer Service Is Great

Adrian was a great help to me over the phone and im 100% satisfied with the experience.

Stephen P

March 18, 2025

Good Service for Price

I have had service for two months now with Tello. I do appreciate the price and the service provided. When contacting their customer service they are efficient. Definitely a great alternative to big-cellular!

Nathaniel Read

March 18, 2025

So helpful!

I got through to tech support super fast. Maurice was super knowledgeable, patient, and helpful. I have been very impressed with Tello in all aspects of the service.

It’s time to be happy with your wireless service!

Join Tello