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Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 11,800 reviews from our customers,
who appreciate us for:
  • Amazing customer service
  • Easily customizable plans
  • Pure freedom
  • Big savings
  • Reliable service

See what our customers have to say:

Excellent
4.5 out of 5 ★
4.6 out of 5 based on 11839 reviews
4 out of 5 ★
Anni Solangi
December 11, 2024
Great service
Great service. I really appreciate it.
5 out of 5 ★
Bogdan
December 11, 2024
Exceptional Value and Service
Tello is a fantastic mobile provider that delivers great value for money. With customizable, affordable plans and reliable network coverage, it stands out as a smarter choice than many large carriers. What truly sets Tello apart is its excellent customer service—friendly, efficient, and always focused on the customer. There’s no hidden fine print or surprise fees, just straightforward service that works. For those seeking flexibility, reliability, and a better overall experience, Tello is a top-notch choice that outshines the big names in the industry. Highly recommended!
5 out of 5 ★
Victor Popovich
December 11, 2024
I am very glad to be a client of TELLO
I am very glad to be a client of TELLO
5 out of 5 ★
Ned
December 11, 2024
Simple, reliable
The phone holds a charge well, the best I've used. The service is excellent, inexpensive problem-free. I have recommended it to many friends.
5 out of 5 ★
Nabil Appesh
December 11, 2024
Best phone service I ever have
Best phone service I ever have
5 out of 5 ★
customer
December 10, 2024
The best of the best
I bought the first Tello sim card about 2 years ago. I am happy with the service of Tello. I bought the second one recently for my iPad. Thank you Tello, you guys are great.
5 out of 5 ★
shaan Ze
December 10, 2024
Good phone service
Good phone service, reception and good customer service
5 out of 5 ★
Jamie Kartis
December 10, 2024
This is the most inexpensive cellular…Very happy with the service
This is the most inexpensive cellular phone plan. You have a lot of options and plans, and they are easy to change as you wish, at any time. I have two plans for two different phones, and I'm very happy with the service.
5 out of 5 ★
John King
December 9, 2024
Very reasonable and reliable.
My wife and I both have Tello for our Cellphones. As far as we are concerned nobody can beat the price and coverage Tello offers for the price. Where most companies try to cut back on their services,Tello actually increased our Data without an increase. I recommend this company very highly. Sincerely,The Kings.
5 out of 5 ★
Gat Brown
December 9, 2024
Great and rapid service
You are fast, friendly, wanting to help, and I appreciate all that.
5 out of 5 ★
Edward Curuvija Penrose
December 9, 2024
Customer Service
I am on an extended time out of the US and needed a carrier and to preserve my number. Google Fi lied and blocked my data and Google Fi's customer service is awful and dishonest. I found Tello from reviews after two weeks looking and thought nothing to lose. The lady who helped me was fabulous. Straightforward, when she did not know a complete answer, such as time to port number, was 100 honest, there is a change, honesty ! Her voice was crystal clear, calm and precise, activated while away and she was excellent, one of the best experiences to date, so few they are easy to remember. Good website and app, excellent and patient staff. Saved me in many ways, thank you !
5 out of 5 ★
Mark Noble
December 9, 2024
I’ve been very pleased with my TELLO…
I’ve been very pleased with my TELLO service! I have good connection for calls from practically anywhere and “the big guys” can’t come close to the price!
5 out of 5 ★
julio sanchez-vasquez
December 9, 2024
The best phone carrier forever ❤️
The best phone carrier forever ❤️
5 out of 5 ★
Ski Rabbit
December 9, 2024
my go to place for my travel sim for the USA
I find the ability to quickly change your contract for an absolute minumum while you are away and then boost when you visit great
5 out of 5 ★
Zoey
December 8, 2024
Michelle was excellent on explaining…
Michelle was excellent on explaining the service and I was very happy with it.
5 out of 5 ★
Stephanie
December 8, 2024
Competent and friendly service.
Competent and friendly service.
5 out of 5 ★
Michael Goldman
December 8, 2024
They remain reliable
They remain reliable
5 out of 5 ★
Tony
December 8, 2024
Great experience with Tello
Great experience with Tello. Great product.
5 out of 5 ★
John Beach
December 8, 2024
Everything was fast and easy
Everything was fast and easy
5 out of 5 ★
Steven from Shanghai
December 7, 2024
I'm living and working in China for…
I'm living and working in China for over 13 years and gave up my US number long time ago. But it's hard to do my banking without a local number so I decided to shop for a plan. Tello offers the cheapest rate for SMS and wifi calling. Great deal for me just needed a number. I still use my local calling plan but I have my own US number now.
5 out of 5 ★
Joseph Roberts
December 7, 2024
Dana came accross as very knowledgeble…
Dana came accross as very knowledgeble and particularly took time to explain matters and was able to resolve my issues
5 out of 5 ★
LAW
December 7, 2024
A really good company that provides a…
A really good company that provides a first class service. The cost factor is the best.... I wouldn't go anywhere else. Tello provides perfect price for what we need it for.
5 out of 5 ★
Paul Baker
December 7, 2024
Never had a problem and when I called…
Never had a problem and when I called about an issue (it's a senior thing), Tello was so helpful. I've recommended you to many others.
5 out of 5 ★
Lucia
December 7, 2024
Very flexible
I like how easy it is to change plan according to my need each month.
5 out of 5 ★
Bobby
December 6, 2024
Very easy to switch
Very easy to switch. Great service and value. I'm bragging to everyone about this.
5 out of 5 ★
Joe Washington
December 6, 2024
Very adorable and good customer service.
Very adorable and good customer service.
4 out of 5 ★
Evan
December 6, 2024
Tello is a good mobile service on a…
Tello is a good mobile service on a budget.
4 out of 5 ★
Robert Sawvell
December 5, 2024
Whenever I have a problem it is solved…
Whenever I have a problem it is solved in a professional manner. I recorded 4-- or 4.5 if I could --stars because no one walks on water.
5 out of 5 ★
Jeff Hughes
December 5, 2024
Great value.
I like the ability to choose my plan for a reasonable price. Setup was easy.
5 out of 5 ★
rey mote
December 5, 2024
My experience with Tello was through…
My experience with Tello was through Luna Valencia, who identified my entry errors, and adjusted my account to reflect only 1 payment instead of 3 entries made in error.
4 out of 5 ★
heidi
December 5, 2024
Affordable price and very good services…
Affordable price and very good services when I am home but the use of data isn’t reliable or weak when I am on the road and need fast internet service.
5 out of 5 ★
Eduardo Martinez
December 5, 2024
Es el vicio es bueno económico y en mi…
El servicio es bueno económico y en mi experiencia una muchacha que me atendió muy amable muy paciente y quedé conforme con su servicio de ella
5 out of 5 ★
ken Bryant
December 5, 2024
good service
good service
5 out of 5 ★
Tom Embody
December 5, 2024
Tello is a great phone company
Tello is a great phone company! Very good rates and excellent coverage!
5 out of 5 ★
Big Ed BaS
December 4, 2024
IT WAS A BIG TASK
IT WAS A BIG TASK, WE JUST TOOK THE STEPS EASY Thanks my friends The WYOMING KID
5 out of 5 ★
Amit Verma
December 4, 2024
Awesome Customer Support
The customer support team easily understood the problem and provided a fix. Great team.
5 out of 5 ★
PUNIT UTTAMCHANDANI
December 4, 2024
Customer service and easy set up…
Customer service and easy set up features
5 out of 5 ★
Mohammed Khulateyn
December 4, 2024
Pay less and get more with tello.
Everything was easy to order sim card online, and I am very satisfied with TELLO in general, price, services, and everything.
5 out of 5 ★
Zach Morris
December 3, 2024
This is by far the best wireless cell…
This is by far the best wireless cell service company. ive had google fi and tmobile and this one simply offers the most at the best price. also very attentive customer service reps, thanks liliana
5 out of 5 ★
Barry
December 3, 2024
My recent experience was stellar
My recent experience was stellar. The agent answered quickly, was knowledgeable, and kind, polite, and patient. He answered all my questions and I was able to do what I wanted. 5 stars.
5 out of 5 ★
Andy Thompson
December 3, 2024
Best customer service ever
Best customer service ever
5 out of 5 ★
Chetan Agarwal
December 3, 2024
The resolution was very quick and easy.
The resolution was very quick and easy.
5 out of 5 ★
Theodore Baisden
December 3, 2024
the bill....
the bill..... Tello prices are very competitive compared to other phone companiesl
4 out of 5 ★
Khalid Karimullah
December 2, 2024
Tello Has Hidden Cost
Tello Plans are great specially for Moderate < 10GB data users and very well priced!. The plan cost advertised is however different from what your bill will be. Just know that approximately nearly 5 dollars will be added regularly above your plan's advertised price when you select a plan. Only reason for 4/5 rating.
5 out of 5 ★
Clayton Ulch
December 2, 2024
Very helpfull
Very helpfull
5 out of 5 ★
Luanne
December 2, 2024
10 stars over 5
Trust Pilot didn't have an option for a 10 stars over 5 because this is what Tello deserves. From service, customer support to pricing I have zero complaints. Plans start at $5 to everything including the kitchen sink for $25. Amazingly helpful, fast and very competent technical support. No issues at all around.
5 out of 5 ★
Artheus Villalon
December 2, 2024
The best ever telephone carrier I've…
The best ever telephone carrier I've ever had, so easy, cheap and great service.
5 out of 5 ★
Maurice Ha
December 1, 2024
The best among mobile providers!
The most affordable mobile service in USA, I am hppy with Tello mobile services so far!
4 out of 5 ★
Shivaraj Hiremath
December 1, 2024
Everything is awesome
Everything is awesome, Smooth process, No additional cost. Hidden Cost, Easy to manage. lack of promo codes. To be associated with customers for long term. frequent promo codes makes customers happy at last a month. That make customer happy, which will enable long relation with tello.
5 out of 5 ★
CR
November 30, 2024
Ease of ordering
Ease of ordering, good price and ease of setup.
5 out of 5 ★
Roxanne
November 30, 2024
Dana and her stellar customer support!!
My service agent Dana was absolutely fantastic and such a great help!! She resolved my issue in three minutes and was simply wonderful
5 out of 5 ★
Elm
November 30, 2024
finally an affordable phone carrier
finally an affordable phone carrier. great prices and service! thank you!!
5 out of 5 ★
Dan Palermo
November 30, 2024
Quick response and relayed a good…
Quick response and relayed a good understanding of my issue.
5 out of 5 ★
Aleca Adams
November 30, 2024
Knowledge is power
I have to say that Not all Tello customer service representatives are profession able and knowledgeable. After a bad experience with two previous representatives, Hendrick Cordova Helped me solve my problem with my phone. Hendrick was very helpful, Kind and Knowledgeable! Thank you!
5 out of 5 ★
New user
November 29, 2024
User friendly services
Easy to order plans. Easy to use online portal. Good and quick customer service when i called to correct a mistake i had made.
5 out of 5 ★
Ronald P Rolfes
November 29, 2024
Great coverage and at a great price.
Great coverage and at a great price.
5 out of 5 ★
turbo_esprit
November 29, 2024
You can get what you really need
I like Tello's plan. I don't have many calls nor watch YouTube on the phone, and always have WiFi around me, so the family plan or bundle plan by other providers are just too much. With Tello, you can get what you really need.
5 out of 5 ★
Rupesh Singh
November 29, 2024
Experience is great
Experience is great. Good network coverage. Get what you need. Great for pocket. I love it
5 out of 5 ★
Peter fuller
November 28, 2024
Love my tello mobile phone service
Love my tello mobile phone service
5 out of 5 ★
Penélope
November 28, 2024
Everything is easy and fast
Everything is easy and fast! Highly recommend, no hidden fees either. Absolutely love Tello!
5 out of 5 ★
Vaughn
November 28, 2024
Super flexible plan options
Super flexible plan options, so you can get whatever fits your needs at very good prices. Account is easy to manage by logging on the website, but whenever I have needed help it’s easy to get an actual person on the phone and they are helpful and knowledgeable.
5 out of 5 ★
armando avalos
November 28, 2024
The user-friendly interface of Tello…
The user-friendly interface of Tello allows for a hassle-free experience. I was able to set up my new cellphone with ease. I highly recommend Tello and give it a five-star rating.
5 out of 5 ★
Cristian Romano
November 27, 2024
currently is the best operator
currently is the best operator, you can do everything online fast, 5G, WiFi calling, International callI love Tello!
5 out of 5 ★
Jacques
November 27, 2024
Happy client
Second line with Tello. A happy client is the one who returns.
5 out of 5 ★
Bill B
November 27, 2024
Account connection problem
I was having a problem with my cell phone connecting to my Tello acct to check my data usage. I called Tello Customer Service and the agent walked me through how to reconnect using a temporary Password. Fast, friendly effective service!!!!
5 out of 5 ★
Johanna Rustia
November 27, 2024
I've been using Tello for about three…
I've been using Tello for about three years now and the customer service is always always helpful + nice. What more do you need? Wish all companies were like them.
5 out of 5 ★
dave
November 27, 2024
Best service anywhere
Best service anywhere, and real people, not robots!
5 out of 5 ★
Pac
November 26, 2024
Customized service
Customized service, I receive the plan that I want at a price that I appreciate.
5 out of 5 ★
Maria Beneke
November 26, 2024
Tello is a great phone company they are…
Tello is a great phone company they are cheaper than any other company that I've ever used, and you can pick your own plan. It's great service for little. Thank you Tello
5 out of 5 ★
KEITH TU
November 26, 2024
Great Service Prices Thanks
Great Service Prices Thanks
5 out of 5 ★
Olga
November 26, 2024
That was a wonderful experience of dealing with a really competent and caring professional
That was a wonderful experience of getting help and support from an American mobile operator! Hendrick was very competent, knowledgeable and caring! He really helped me a lot to resolve the issue with my new tello number that happened to be previously owned by some strange person trying to fraud my phone contacts. Hendrick helped me to stop endless incoming scam calls, to switch off that person from my accounts in messengers. He was awesome! I wish him all the best in his work and his life! Thank you very much!
5 out of 5 ★
John Little
November 26, 2024
Good service and reasonable price.
Good service and reasonable price.
5 out of 5 ★
Matthew Okerblom
November 26, 2024
Inexpensive and good service!
Inexpensive and good service!
5 out of 5 ★
Rosworth McLaughlin
November 26, 2024
The company offers a very efficient and…
The company offers a very efficient and reliable service. The only thing that I would recommend is real-time update of the data used. You should also offer a real family plan with discount to attract customers and build your customer base. Otherwise, please DO NOT change anything else for now.
5 out of 5 ★
Mark Harounzadeh
November 26, 2024
Congratulations,
Congratulations, Your employees in customer service are wonderful, courteous, well informed, above all very patience and helpful. Your different plans gives ous more choices to choose from. Thanks for being our friend.
5 out of 5 ★
Daniel debien
November 26, 2024
Have had three lines for years
Have had three lines for years. Always great service!
5 out of 5 ★
Melissa B
November 26, 2024
Service works well for an amazing price.
Service works well for an amazing price.
5 out of 5 ★
William Bedard
November 26, 2024
Great service and a great value!
Tello has provided me with a reliable service that "just works" and they provide that service at a consistent price where I haven't had to worry about regular price increases. If anything, Tello occasionally announces increases in the service they provide (minutes, data, etc.), for the same price. They've just been one of those subscriptions that I don't need to worry about turning on me and I can just enjoy the service they provide.
5 out of 5 ★
Mark
November 25, 2024
Great customer service
The girl that helped me along getting my service transferred over to Tello did an excellent job. And guess what? She spoke perfect English. A rarity with today's customer service's.
5 out of 5 ★
Hiking customer
November 25, 2024
Straightforward, simple, easy to do.
Everything is straightforward, simple, and easy to do. The choice of plans is great.
5 out of 5 ★
Brandon Phillips
November 25, 2024
Great service
Great service, amazing prices able to change plan based on needs. Def a god send
5 out of 5 ★
Barry Lutz
November 24, 2024
Zero problems
Zero problems! 2 years of problem free service.
5 out of 5 ★
Anonymous
November 24, 2024
1 month contract
Fast speeds. T-Mobile coverage. Cheapest plans for people who use 1GB+/mo and don't do phone calls for more than 100 minutes per month. The best thing is the data rollover and the fact that there is no lock-in, you only pay for 1 month at a time.
5 out of 5 ★
Christina Harker
November 24, 2024
Cost and customer service.
Cost and customer service.
5 out of 5 ★
Jeffry D. Danchisen
November 24, 2024
Excellent customer service…
brand new tello customer…already i have experienced exceptional customer service…had the pleasure of dealing with Mike 2 times and he was warm, genuinely interested in what i was asking, patient, and all taken care of to my complete satisfaction…thank you so much…
5 out of 5 ★
Steve
November 23, 2024
No problems
No problems whatsoever with this inexpensive, basic phone service.
5 out of 5 ★
Patricia
November 23, 2024
Really great customer service from this worker
I was in a bad mood when I called and I was a little snippy and clippy and yet the Customer Service rep remain professional and polite, and she was so sweet. It was really great Customer Service and I felt bad about being edgy. Thank you!
5 out of 5 ★
Josh Henry
November 23, 2024
Very easy to use much recommended
Very easy to use much recommended
5 out of 5 ★
Cesar Miranda
November 23, 2024
Signing up was a breeze
Signing up was a breeze. No issues with coverage amd the price is unbeatable.
5 out of 5 ★
John Pompa
November 22, 2024
Prompt and Efficient
Every time I need help or support the Tello rep is right there. She/he understands my issue and doesn't have to put me on hold to get me my answer. That is much appreciated. Thanks, Tello.
5 out of 5 ★
William J Franklin
November 22, 2024
Great company
Great company , customer service and great prices and service Been a customer for a year......outstanding......
5 out of 5 ★
Mike Wood
November 21, 2024
Ease of use
Ease of use, great customer service! Great product and price!
5 out of 5 ★
Brightflash
November 21, 2024
US service while living outside the States
My wife and I are US citizens and business owner/operators living outside the States. We needed a true US phone provider that could provide quality service in the States when we come visit . . . and also SMS/text messaging while we are outside. Tello does the job perfectly, it seems! (Only been a customer for a week and have been back home--in our foreign location--for two days.)
5 out of 5 ★
daniel castro
November 21, 2024
Reliable service & great $.
Reliable service & great $.
5 out of 5 ★
kittyelli
November 21, 2024
I have absolutely no complaints
I have absolutely no complaints! This is a very good company, I have never had a problem.
5 out of 5 ★
Geauga Jim
November 21, 2024
Very affordable!
Tello is a great choice for cell phone service! Very affordable pricing plans and good customer service! I switched from Verizon and have never looked back.
5 out of 5 ★
Joseph Rosenberg
November 20, 2024
Customer Service
Customer Service, Purchases, - Everything is just professional and easy!
5 out of 5 ★
Jargal Ganbaatar
November 20, 2024
It was so easy to use
It was so easy to use
5 out of 5 ★
Venkata Sure
November 20, 2024
The best
Greatest service.
5 out of 5 ★
Muhammad Abdullah Arif
November 20, 2024
Great experience and service
Great experience and service, inexpensive as well and the no contract service model is flexible for various use cases.
It’s time to be happy with your wireless service!