Why customers love us:

Customer service was extremely helpful and Sebastian was very professional and polite, good man and good job.

I am very pleased with my decision to switch to Tello. Tello offers great value and quality to a very competitive arena. Great service no complaints.

Tello has been great !! Affordable and reliant service and coverage.

very good deal for occasional user, decent network quality

Reliable service. Being able to change plans on the fly when needs change is easy and convenient.

Tello's 24/7/365 customer service is the best! Their reps are always knowledgeable, courteous, and helpful. Thanks for your assistance and keep up the great work!

agent is helpful and experienced

I can't believe how low the prices are. Customer service is also great.

Good Service

Awesome customer service, especially, Sebastian was courteous, kind and efficient, solved three issues in less than three minutes.

Great service at a great price

Its super easy to sign up and manage the account. The rates are super low. The coverage is just as good as the major networks. I'm my opinion it is what cellphone service should have been years ago. Thank you tello.

Compared to TracFone, Tello allows more GSM devices, lets me SIM swap and use my phone as a hotspot. Data is so much cheaper than TF that I can use my phone normally without fear of blowing thru my data balance. Also, no service days to worry about. Coverage has been good in my area. Best feature: if you manually renew before the automatic renewal date your balance rolls over. So, all you TF folks who really like the rollover balance can safely switch to Tello.

It really costs what they say it costs, service as good as any other I've had, brought my own phone and number - it's been completely drama free! Thank you!!

I just drove from Arizona to Florida. No problem with service entire trip

Had Tello for a couple of years now, saving over $50 a month. Not a single problem in all that time. Can't tell any difference with the way too expensive big name guys we had before. Glad I found Tello.

Tello gives me a choice of many mix and match plans so I can just pay for what I actually need. This ends up costing just a fraction of the set prices from the large telecom companies.

I’m not a computer wizard by a long way and Paula patiently walked me through what took 20 minutes to correctly receive my voicemail. It’s people like Paula that make Tello a great company! I’m a happy customer!

Above all my expectations every time I contact Tello. Every issue is resolved courteously and professionally. Including information voluntarily given that greatly helps. If I provided the number of accounts I have personally and with my companies you wouldn't believe me. At one time or another I need to deal with customer service with every one of them. They could take a major lesson from Tello in general and PAULA in particular. With very few exceptions (if any) their representatives need and should contact Tello to learn how it is done !!!!!

Needed to change from failing iPhone to Samsung phone while visiting Costa Rica. Sim card transfer easy but lost call and text functions. The Tello associates were very prompt in their replies and gave clear and detailed troubleshooting instructions. It took some time on my part but had a very successful outcome. Thanks so much to the Tello team: Monica Aparicio Laura Litardo Paola Lopez Sebastian Palacios