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Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 9,500 reviews from our customers,
who appreciate us for:
  • Amazing customer service
  • Easily customizable plans
  • Pure freedom
  • Big savings
  • Reliable service

See what our customers have to say:

Excellent
 	4.5 out of 5 ★
4.5 out of 5 based on 9570 reviews
 	5 out of 5 ★
JOHN DAVIS
May 31, 2023
Priority
Customer service was extremely helpful and Sebastian was very professional and polite, good man and good job.
 	5 out of 5 ★
Kelly Herring
May 30, 2023
Best Decision all year!
I am very pleased with my decision to switch to Tello. Tello offers great value and quality to a very competitive arena. Great service no complaints.
 	5 out of 5 ★
Satnam Minhas
May 30, 2023
Tello has been great !
Tello has been great !! Affordable and reliant service and coverage.
 	5 out of 5 ★
d kaye
May 30, 2023
very good deal for occasional user
very good deal for occasional user, decent network quality
 	5 out of 5 ★
Chad Hansen
May 26, 2023
Reliable service
Reliable service. Being able to change plans on the fly when needs change is easy and convenient.
 	5 out of 5 ★
Bruce Teel
May 22, 2023
Tello's CS is The Best!
Tello's 24/7/365 customer service is the best! Their reps are always knowledgeable, courteous, and helpful. Thanks for your assistance and keep up the great work!
 	5 out of 5 ★
customer
May 22, 2023
agent is helpful and experienced
agent is helpful and experienced
 	5 out of 5 ★
Brian H
May 22, 2023
I can't believe how low the prices are
I can't believe how low the prices are. Customer service is also great.
 	5 out of 5 ★
Maqa
May 19, 2023
Good Service
Good Service
 	5 out of 5 ★
Dr Jabbar
May 16, 2023
Awesome customer service
Awesome customer service, especially, Sebastian was courteous, kind and efficient, solved three issues in less than three minutes.
 	5 out of 5 ★
Mark Prigge
May 15, 2023
Service at a great price
Great service at a great price
 	5 out of 5 ★
Alien ET
May 15, 2023
I recommend it for the following reasons.
Its super easy to sign up and manage the account. The rates are super low. The coverage is just as good as the major networks. I'm my opinion it is what cellphone service should have been years ago. Thank you tello.
 	5 out of 5 ★
RC
May 14, 2023
Review from a long time TracFone customer
Compared to TracFone, Tello allows more GSM devices, lets me SIM swap and use my phone as a hotspot. Data is so much cheaper than TF that I can use my phone normally without fear of blowing thru my data balance. Also, no service days to worry about. Coverage has been good in my area. Best feature: if you manually renew before the automatic renewal date your balance rolls over. So, all you TF folks who really like the rollover balance can safely switch to Tello.
 	5 out of 5 ★
Patricia Oglesby
May 11, 2023
It really costs what they say it costs
It really costs what they say it costs, service as good as any other I've had, brought my own phone and number - it's been completely drama free! Thank you!!
 	5 out of 5 ★
abraham
May 11, 2023
Best value..best service
I just drove from Arizona to Florida. No problem with service entire trip
 	5 out of 5 ★
Leo Bricker
May 11, 2023
Had Tello for a couple of years now
Had Tello for a couple of years now, saving over $50 a month. Not a single problem in all that time. Can't tell any difference with the way too expensive big name guys we had before. Glad I found Tello.
 	5 out of 5 ★
Richard Plastino
May 11, 2023
Why aren't all casual users on Tello?
Tello gives me a choice of many mix and match plans so I can just pay for what I actually need. This ends up costing just a fraction of the set prices from the large telecom companies.
 	5 out of 5 ★
William Huddleston
May 9, 2023
I’m not a computer wizard by a long way…
I’m not a computer wizard by a long way and Paula patiently walked me through what took 20 minutes to correctly receive my voicemail. It’s people like Paula that make Tello a great company! I’m a happy customer!
 	5 out of 5 ★
Bill Hand
May 9, 2023
Above all my expectations every time.
Above all my expectations every time I contact Tello. Every issue is resolved courteously and professionally. Including information voluntarily given that greatly helps. If I provided the number of accounts I have personally and with my companies you wouldn't believe me. At one time or another I need to deal with customer service with every one of them. They could take a major lesson from Tello in general and PAULA in particular. With very few exceptions (if any) their representatives need and should contact Tello to learn how it is done !!!!!
 	5 out of 5 ★
Ruby
May 5, 2023
Lost wifi calling and texting while abroad
Needed to change from failing iPhone to Samsung phone while visiting Costa Rica. Sim card transfer easy but lost call and text functions. The Tello associates were very prompt in their replies and gave clear and detailed troubleshooting instructions. It took some time on my part but had a very successful outcome. Thanks so much to the Tello team: Monica Aparicio Laura Litardo Paola Lopez Sebastian Palacios
It’s time to be happy with your wireless service!