Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 12,000 reviews from our customers,
who appreciate us for:

Amazing customer service
Easily customizable plans
Pure freedom
Big savings
Reliable service

See what our customers have to say:

Excellent

4.5 out of 5 based on 12074 reviews

Marty White

January 21, 2025

Thank you Adriana Badoi - Excellent Patience & Customer Service

Hello Support, I just wanted to let you know of today's call for customer service with your representative Adriana. Surprised by her professionalism and extreme patience followed by exceptional customer service. She was a breath of fresh air. Although she did provide the paths to where I could find some of my questions, she continued to answer my questions with an occasional laugh or chuckle to put me at ease and very comfortable during the call. I was embarrassed to keep her on the phone and even tried to end the call because I felt dumb. Adriana never made me feel this way. Thank you Adriana for being you! Marty

Milla

January 21, 2025

Reliable company

Jeff

January 21, 2025

Great service at a great price

Great service at a great price. I've been with them for years.

January 21, 2025

Great price

Great price, great service, have never had a problem with reception or anything else. Would highly recommend.

Erin D.

January 21, 2025

Great service and great customer service!!

I called about a question I had for my bill and I don't remember the man's name that I spoke to but he was great! I'm very happy that I switched to Tello, the service is awesome, I never run out of data and I always have service no matter where I go. For for $25 a month it's totally worth it!

Ehsanul Haque Shomaji

January 20, 2025

Superb!

Thanks tello for it's nice service. Regards Adv E H Shomaji

Kenneth Edwards

January 20, 2025

Saving money

Saving money. Great interface, no hassles. Easy to convert. Needs to ad 5G home wifi option otherwise perfect.

Colette Dervan

January 20, 2025

5 stars all around!

My experience with Tello has been great from day one! I've been with them now for more than a year, and have never had any issues. Whenever I've needed any help with my account, making changes and such, the customer support team has always been helpful and easy to contact. Overall, great support, great product and great prices.

Lou Steinkamp

January 19, 2025

great device great customer service

Device is great shipping however was not worth the expedited twoc day but luckily customer service was very responsive and refunded me the extra I paid for fast shipping.

Maria Paz

January 19, 2025

Great company

Great company . Staff explain very well

Gabriela Bedoya

January 19, 2025

She was really kind and knowledgeable

Diana River

January 19, 2025

The lady at Tello was very…

The lady at Tello was very knowledgable, patient and considerate! I truly appreciate the great customer serivce!

Brent Olsen

January 19, 2025

It was great!

Nenmeli Paulson

January 19, 2025

Affordable.

JEAN EDOUARD

January 19, 2025

It has been a couple years using tello…

It has been a couple years using tello service is great I have no issues I do recommend to others

Robert

January 19, 2025

Just a great service provider!

All of the Tello services are equal to or better than what the National brands provide. At a much better price! Been using them for almost five years and thru three major hurricanes only lost service once for less than a day.

Skeet Wales

January 19, 2025

Great!

Have had this service for a year. Always have good service and the app makes ordering minutes and data every month very easy! Very cost effective!

January 19, 2025

Awesome service thank you the best!

Ronald

January 18, 2025

The site is easy to navigate through.

Andrew K

January 18, 2025

The agent was easy to understand

The agent was easy to understand, helpful and resolved my problem quickly.

Cameron

January 18, 2025

Useful and Affordable

So far, Tello seems to be a really good and easy to use service for me, being overseas and still wanting access to my US number. Really affordable as well.

Robert from Dayton, OH

January 18, 2025

Reliable

I have been using Tello for many years and I've always gotten good reception no matter where I am. Plus, the price is great!

J de haan

January 18, 2025

Why would anyone NOT use Tello

Why would anyone NOT use Tello? The cell service is as good as any other cell service, but at 1/3 or 1/4 the cost. The customer service is exponentially better than other companies I've used.

MUFADDAL

January 18, 2025

quite responsive customer service

Asi

January 18, 2025

Best Phone Service Ever!

I have been using Tello’s service for the last half year. I love how they offer everything I need at such affordable prices.

IF Girl

January 17, 2025

Excellent customer service

Tello customer service representatives are always easy to get a hold of and they have always been very knowledgeable on whatever issue I have needed help with. I have never had to wait long to connect with a rep and they are able to help resolve issues promptly. Their service has been exceptional and I will continue to utilize the Tello service. I am 100% satisfied with the rates of service and how well I am treated as a customer by their representatives.

Susan

January 17, 2025

Tello Offers Affordable Cellular Service

Tello offers affordable cellular service in the United States that runs over the TMobile network. You have options as to how much voice and data service you purchase on an automatic renewable monthly basis. They offer eSIMs if you like, and their service runs fine over WIFIs with WIFI Calling. This is very valuable when cruising on ships. If you need more voice or data, you can manually renew it at the same rate, or change your plan to automatically renew a larger (or lesser) amount of voice and/or data.

R. R.

January 17, 2025

Great service

Great price for quality wireless and data service. Their app is easy to use in order to add more minutes and data.

David Bailey

January 17, 2025

Always friendly

Always friendly. Very knowledgeable. We were referred to Tello by George Kamel -- we have been nothing but pleased.

Lee

January 17, 2025

Easy activation and affordable pay as you go

Easy activation and affordable pay as you go monthly costs. Service is also reliable.

Michael B

January 17, 2025

Great Service

Great for folks not addicted to their phones! Give me basic text and voice for affordable price. Works everywhere and good customer service when needed. I recommend them!

Md Motinur Rahman

January 17, 2025

A versatile and affordable network

Tello is the most affordable and versatile network. The tello website is also great, I always find an answer whenever I have a question in my mind. They made it super easy for the customers, I believe no other network platform is as user friendly as Tello. We love Tello, never forget the customer Tello. Honesty speaking, I always say about tello whenever I get the chance to do so, I mention, how cheap and good it is. Whoever read my review, I will recommend, try it. 😃

jim leibel

January 16, 2025

5 Star review

Ziloni Green

January 16, 2025

Answered fast

Answered fast, FANTASTIC knowledgeable support.

Tracy Truck

January 16, 2025

hard to believe in todays world there is such a great company to deal with

so easy to deal with on line and if you need you can call and talk to someone really great so easy to save money and you can change so easy online if you want different minutes, data, etc. just log in and it is so clear what to do only thing to watch for is do your changes right before your billing date and they tell you that right there so you are not charged again untill that date easy

Sam K

January 16, 2025

Bueno bueno

Bet

January 16, 2025

Always bill on time---never a dropped…

Always bill on time---never a dropped call---no hassels

New User

January 16, 2025

Great inexpensive solution for Seniors

Great inexpensive solution for Seniors. I highly recommend this telephone service provider. I pay $14 per month for unlimited minutes and text and 6 GB of data. per month.

Jita Rath

January 15, 2025

From Frustration to Satisfaction: A Seamless Porting Experience with Tello

I had a disappointing experience with my previous operator’s customer service—they were extremely unresponsive. Neither their customer support phone number nor their chatbot was helpful. However, the Tello customer care representative came to my rescue. I needed to port out from my previous operator while ensuring I could keep my existing number, and the executive guided me through the entire process seamlessly. The professionalism, empathy, and personal touch they demonstrated reflect Tello’s commitment to both new and existing customers. A special thanks to the executive (I regret forgetting her name) for making this a smooth and positive experience!

Maria D

January 15, 2025

They were super helpful and very…

They were super helpful and very patient with my activation of 2 phones , thanks go all in customer service

joe lester

January 15, 2025

Great service

Great service! Great prices! Great customer service!

Kathleen Blankenship-Sauret

January 15, 2025

I use Tello now everytime I am in the…

I use Tello now everytime I am in the States. It's very inexpensive and easy espcially now with an eSim. I highly recommend Tello.

Julia Shear

January 15, 2025

Tello's excellence

I have only ever had excellent experiences with Tello and my most recent visit to the website was no exception. One thing which I really like about Tello is that it is possible for me to change my program to fit my current needs. I have not found another cell phone provider which does this as Tello does. In all honesty, I have to admit that I haven't bothered to look since I started using Tello because I am so happy with Tello! I very warmly recommend Tello!

Presenia Fernandez

January 15, 2025

I received free 1 month service as a returning customer

I have not encountered issues with Tello phone service.

Sylvia Evans

January 14, 2025

Excellent Mobile Service

My previous carrier (Hello Mobile) unexpectedly went out of business. I was faced with almost losing my number that I've had for 30 years. The Tello team worked hard to get my previous number ported to Tello Mobile. I I will be a Tello Mobile customer for as long as they're in business. I get 5 bars on my phone. I give 5 stars to Tello's customer service. Sylvia

Baylee

January 14, 2025

I reached out because there was a…

I reached out because there was a glitch or something and my card payment didn't go through and I didn't know till it auto renewed and I lost my data I saved but Dana was amazing!! She found my account and immediately helped me get it all back and I am so thankful, this is the service I pay for and love! Thanks Dana!!

William Fleeson

January 14, 2025

Why would anyone use any other company?

January 14, 2025

Great price and good calling quality

Mark Chiu

January 14, 2025

Basic Services for a Terrific Price

I really appreciate getting just the basic services for a very reasonable price. I mostly have my phone for emergency use, but I am glad to have unlimited texts and the ability to make phone calls at a nominal pay-as-you-go price. Tello is terrific for those of us who are not addicted to the smartphone (which is a healthy thing).

Bo Fungi

January 14, 2025

Flexible

Flexible, affordable

James Humphrey

January 13, 2025

Their customer support is fantastic

Their customer support is fantastic. You can always reach them by phone and they can always help.

kb din

January 13, 2025

Fast service

Fast services and affordable rate for low income customers

Elaine Langer

January 12, 2025

All-around Good Experience

Prompt service. Technology worked flawlessly, including porting my phone number. Was able to get a human on the phone when I called customer service.

Goykadosh

January 12, 2025

The service is always reliable and…

The service is always reliable and good. I had some trouble in upstate New York, but many carriers are like that.

BLIZZ O

January 12, 2025

customer service

JKB

January 12, 2025

Excellent customer service

Excellent customer service! Far superior to Verizon. She was friendly, efficient, patient, made sure everything was right before leaving the call. How refreshing!

Jeff Morris

January 12, 2025

Consistent service

Consistent service, no problems, low prices.

Rudolf Spring

January 12, 2025

Great price

Great price, great connection.

Alexandre Rodrigo da Silva

January 12, 2025

They Saved My Budget

I'm not a U.S. citizen, but I use Tello whenever I visit the U.S., and it's been fantastic. Their eSIM setup is super practical and easy, with great signal strength in NYC. Affordable and reliable—highly recommend!

Thomas

January 12, 2025

Good experience overall

Overall, good experience with Tello

S B

January 12, 2025

Satisfied

Had interactions- very Satisfied

John Grey

January 11, 2025

The site is simple and straightforward

The site is simple and straightforward, as are the directions. And the prices are hard to beat.

Rich R

January 11, 2025

My experience was excellent due to an…

My experience was excellent due to an excellent speaking intelligent woman I could hear her very good and she was excellent to converse with. She needs a pay raise.

Sir Marc Anthony Sams Sr

January 11, 2025

The instructions;

The instructions seem too good to be as simple as they are, yet, should you follow instructions, it will be a slam-dunk success. BIG PROPS, TELLO !!

Peter Mutie

January 11, 2025

Tello is truly amazing

Tello is truly amazing! I have been able to keep in touch with my clients globally at a very very low cost! The sms and call packages are unlimited which makes the deal even sweeter! I know it sounds too good to be true unless you try it. Thanks Tello, my business would be a big mess without you guys.

DR. M KHAN

January 11, 2025

Excellent customer service

Excellent customer service. She went above and beyond

Ron

January 11, 2025

Tello plans are very flexible

Tello plans are very flexible, allowing changes to minutes and data, on a month to month basis, all without being locked to a plan, and at very decent prices. I have three SIMs from Tello, one for an elderly friend in hospital so he can connect with his family on a tight budget. Another is data only in a 4G Camera at back of our property, and another in my 4G Tablet for occasional Data, Text and Phone service. I have no complaints and am happy with prices, service, Apps.

Tanjuwenjka M

January 10, 2025

My problem was solved

My problem was solved. It was very helpful

Brett Wilkes

January 10, 2025

My phone very nearly works everywhere I…

My phone very nearly works everywhere I go - which is also I ask of it. The plan is affordable, the coverage pretty decent, and the data/voice quality is fine. I've been a customer for years and have no plans to switch to any other carrier.

Rodolfo D P

January 10, 2025

Recommended

The service works efficiently in the United States and Europe; especially in roaming mode for Europe. However, I have not yet had the opportunity to prove it in other countries. As for the price, I consider that it is quite competitive and I hope it is maintained in the future. Thank you Tello.

william adams

January 10, 2025

great price and customer service

fantastic plans to fit an individual needs

David Flores

January 10, 2025

Super easy and fast five stars

Casey

January 9, 2025

Best service yet !!!

Rose

January 9, 2025

The representative Luis was very…

The representative Luis was very pleasant, patient and helpful. He was knowledgeable didn't make an issue of what I needed guided me through everything so that I could get want I wanted with the plan. He issued me a refund immediately for the first plan that had to be cancelled and helped me with the second plan that I needed. He was super sweet and very respectful. I appreciated him very much and would like to say a big thank you to Luis for helping me out. He made the whole experience very pleasant. He is truly an asset to the company.

Bobby

January 9, 2025

Nice people

Gary A Brust

January 9, 2025

Good server

Very good service

January 9, 2025

Super simple to navigate website and…

Super simple to navigate website and the FAQ section made it fast and easy to get what I needed.

customer

January 8, 2025

Best value

Tello provides dependable services at the lowest costs. I am a happy customer for more than 5 years. Thank you!

Martha Jackowiak

January 8, 2025

4 out of 5…

A great price and have never had a problem with Tello.

Bill & Cheryl

January 8, 2025

It is such an improvement of our last…

It is such an improvement of our last provider. The other company's customer service was awful. I haven't even had to call support with Tello. The only hickup was getting the old company to port the numbers to Tello and I don't blame Tello for that.

Kyriakos Katsaros

January 8, 2025

I don’t expect too much from my phone

I don’t expect too much from my phone! Never had any problems….Everything works fine! I mean for years of service!! Thank you!!!

PAUL ELSER

January 8, 2025

GREAT SERVICE

GREAT SERVICE. GREAT CONNECTIONS. LUV THE PROGRAM.

D Hatch

January 8, 2025

The tech rep was very helpful in…

The tech rep was very helpful in helping me correct the problem i was having with my phone and walked me though the process. End result was phone was back in service. Given the fact that I could not use the phone unlit it was fixed and withweather conditions making it difficult to get to a sevice center the chat capability is great help.

Sean H

January 8, 2025

It just works.

It's been less than a week, but so far, so good. I even signed up for 2 eSIMs and ported 2 numbers in from Skype while outside the USA. WiFi calling for no extra charge, works a treat, currently in Belgium. Full roaming also available, if required.

Steven

January 7, 2025

Tello is the best low-cost telephone…

Tello is the best low-cost telephone service provider out there. It is very reliable and easy to manage.

Paul

January 7, 2025

Veronica was excellent- Great Tello Customer Sevice

Veronica was excellent. She patiently took the time to determine why my new "unlocked" phone was not working with Tello. After guiding me through separate tests on this new phone, she determined that the phoneI I had bought was actually not Unlocked, but a dedicated T-Mobile network only phone. Thanks to her help, I was able to return the phone to best Buy today and received a full refund.

Heath Ehl

January 7, 2025

Great price, poor signal

The pricing and flexibility are great. But the service on the other stinks.

Bob

January 7, 2025

Very Helpful

Phone support was VERY helpful and solved my issue

WILLIAM DELAMATER JR

January 7, 2025

Courteous and precise

Courteous, knowledgeable, friendly and patient.

Sue-Littleton

January 6, 2025

Lowered monthly rate

Lowered monthly rate! Excellent customer service!

Mary Soboleski

January 6, 2025

Tello has been good for me..I don’t use…

Tello has been good for me..I don’t use the service as much as I could but am happy with Tello service.Thank You

Kwang Lee

January 6, 2025

The great price and service

The great price and service. I have a only issue that is wi-fi calling. It is not working properly. I hope tello to fix this issue then I will give 5 stars. Thank you!

Joseph Lobo

January 5, 2025

Alison was simply superb

Alison was simply superb! Very helpful.

Mark V

January 5, 2025

Great service

Great service, great price.

Ivy H.

January 4, 2025

Stellar support and total flexibility!

Love the plan flexibility and the customer service is stellar!

Joseph Lobo

January 4, 2025

I left my phone behind in New Zealand…

I left my phone behind in New Zealand (vacation), and needed to activate a new phone here in Houston TX. Alison was incredible in helping me install an eSIM into my new Google 9 Pro, including resetting my PIN. She was patient and very knowledgeable. So far, my experience with Tello has been excellent. Joseph Lobo+

Customer

January 4, 2025

Incredibly helpful

Incredibly helpful, polite, technically astute, I couldn't ask for anything more. Best carrier there is.

Bruce mills

January 4, 2025

I love Tello

I love Tello! Best deal on a phone plan! Highly recommend.

Gwen

January 4, 2025

You need to give Tello a try!

I love this company. Great service, no dead zones. The price is the best out there, and they are hidden gem!

Barbara Gonzalez

January 4, 2025

Seamless

TELLO service outstanding. I livein an area where internet service drops...I have two phones: One with Tello, the other with a different carrier. Tello seamlessly switches to 5G ....so, I can continue with my talk, chat or work.

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