Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 13,900 reviews from our customers,
who appreciate us for:

Amazing customer service
Easily customizable plans
Pure freedom
Big savings
Reliable service

See what our customers have to say:

Excellent

4.5 out of 5 based on 13981 reviews

Manuel gonzalez-gil

January 8, 2026

Tello has given more security and…

Tello has given more security and coverage to my family and me than any other phone provider.

Ronnie Barnes

January 8, 2026

Best all around for the money.

IVAN AGUILERA

January 8, 2026

The most reliable service at the best…

The most reliable service at the best price. I am writing this review to express my sincere gratitude for the outstanding phone services provided by Tello.com. I am truly impressed with the reliable quality of my calls, messages, and data connectivity. Thank you for my recent order on Tello.com. The service has been consistently excellent, and the ordering process was simple and straightforward. I highly recommend Tello to anyone looking for reliable and affordable phone service.

Justin Franklin

January 8, 2026

Great value plan, great customer service, no contract

Their customer service is the best I have ever experienced of online it over the phone ( especially as so many companys nowadays cannot be called or just make you sit in hold and never plan to help to begin with). I have interacted with them over phone and another time by email and they quickly resolved the issues. The price is a good I am doing $25 for unlimited data text and calls, it is probably has more areas that have trouble with service for calls or data than a larger company but is a great budget company, if you have allot of important zoom meetings or very high data use functions to use may not the be best one for you. I also appreciate no contracts just month by month, I have stayed with them for a year or 2 and don't plan on switching any time soon.

Jonatan Diaz

January 8, 2026

Atención inmediata a consultas

Simon Duthoit

January 8, 2026

Support for eSIM setup

Lost my phone abroad and had to get a new one. Encountered somme difficulties setting up the eSIM. Tello support team jumped on the issue quickly with an ensuing long back and forth to troubleshoot the issue where they were always prompt to answer. Their suggestions helped me solve the issue with a now working line. In short, quality and prompt support with professionalism.

Robert

January 7, 2026

cost is reasonable; service is great

The cost is very reasonable and the service has been very good although I do not use my phone for a lot of different functions. I like that the company notifies me before they take my subscription money from my account.

Rowdy Scarlett

January 7, 2026

I was having a real issue getting my…

I was having a real issue getting my sim to transfer over to my new phone. I called customer service and once I was able to speak with someone they went above and beyond Toto assist me. Very detailed and helpful with getting my account straightened out and getting the eSIM on my phone. Excellent service!!

Joy Deyell

January 7, 2026

Recent website use

I went on your website to update some personal information and was pleasantly surprised to find it so user friendly. It took less than five minutes to navigate, find my incorrect info and fix it.

Lisa Lane

January 7, 2026

Customer service

Blake

January 7, 2026

Miss Rossio was AMAZING!

Miss Rossio was quick and too the point but was not rude to rushing me which I greatly appreciate and I hope she gets a raise for her stellar performance!

Roland Bellington

January 7, 2026

Service

Flawless service

Blocus

January 7, 2026

Great value for its price.

Enrique Delgado

January 7, 2026

This is by far the best option I found…

This is by far the best option I found online and i've been a happy customer for the last 2 years.

Chris

January 7, 2026

Been using Tello for about a year now

Been using Tello for about a year now. There's nothing to complain about on this service. It's robust (T-Mobile's network is great where I live), plenty fast, and it's flexible - I can give everyone in my house the data they require, for way less money than the competition; I tell everyone to use it. Tello is that name that when you walk through a store and "that guy" from the mobile counter wants to "save you some money on your mobile phone plan" clams up when you say "I have Tello", and they know they can't beat it.

Ed Hasan

January 7, 2026

LOVE IT!

LOVE IT!! Very easy to get started!

GUSTAVO ZULUAGA

January 7, 2026

Great Service

Great Service! And a very smooth experience

shan xueming

January 7, 2026

Easy to use

I like it very good , easy to use

Gary

January 6, 2026

The price is the lowest anywhere

The price is the lowest anywhere. The service is great. I slow down walking past the cell phone salesmen in Sam's Club, hoping they will try to sell me another service. As soon as they find out I have Tello they end the conversation, knowing they have nothing comparable.

ken belmore

January 6, 2026

have an older cell phone -works OK with…

have an older cell phone -works OK with Tello will get a new phone soon have the automatic billing works fine and always correct.

Diana Diaz

January 6, 2026

The time talk Tello customer service…

The time talk Tello customer service was poilte,new there job and patience

Daniel L. Harris

January 6, 2026

Excellent Service!

The agent was extremely helpful in first getting my eSim activated, and then making sure I could still do video chats with FaceTime, which is quite important for me.

Vincent Casesa

January 6, 2026

Great Service ata Great Monthly Price

Great Service ata Great Monthly Price. Highly Recommeded.

Michael Strand

January 6, 2026

I live on two continents

I live on two continents, so I routinely change my phone plan. Tello has enabled me to do this efficiently, easily, and very inexpensively. The service coverage while in the US is terrific, and while outside the US, the wifi calling / texting features work well. I am completely satisfied and recommend Tello to others.

Tello's new user

January 6, 2026

Best ever!

This is the best tool ever for me to make international calls with significant savings! I would give my thumbs up to Tello's prompt services and clear connections!

edoardo diangelis

January 6, 2026

Our Rep had all the patience…

Our Rep had all the patience imaginable!!!

Cassia Marina

January 5, 2026

Great product and I have no issues…

Great product and I have no issues whatsoever. I really need this service as I live outside of the USA but have business to take care of that is USA based and this helps close that gap while I am outside the USA. This service really fulfills a much needed gap in the market of USA phone numbers. I also love the back end experience and ease of use.

WEBER

January 5, 2026

I believe that is very easy to make a…

I believe that is very easy to make a recharge.

Donald Soper

January 5, 2026

great service

great service, great price me happy.

Gregory Zinn

January 5, 2026

Ridiculous savings switching from S.Talk to Tello

The service provided by tello is off the chain yo. I mean how they let you build your own plan customized to your individual needs with talk text and data is truly a cash saving method. As for the service data signal it's as good if not better than any other network provider I've previously used. For years I just knew there had to be a better way for a lower cost Hello Tello I found the way.

James

January 4, 2026

Reliable service, great value for money liable service

Reliable service, great value for money

Toby To

January 4, 2026

Awesome customer service

I need to have a U.S. based number while living in Thailand, after some research, Tello is the way to go. While I set up my eSIM, I would like to keep my cellular data using to my Thai sim. In order to make this work, I asked multiple questions, and follow up questions, and their customer service representative, Daniel, was only fast to respond, but was patient to guide me through each single step, alongside answering my list of questions. It's awesome!

January 3, 2026

Good

Good, affordable, basic service.

John Mullin

January 2, 2026

Everything works as advertised

Everything works as advertised. I was easily able to transfer my esim to my new phone. MUCH better than I big guys!

Austin

January 2, 2026

Considering their customizability and…

Considering their customizability and possibility of achieving really low monthly cost if you need the bare basics, their service is great. Also, one of the main reasons I use them is the ability to switch between physical sim and ESIM as much as I want or move to another device without even having to reach out to support and can do everything right in my dashboard. If they did not have this capability I would possibly go somewhere else. This is a unique benefit they offer that I'm not sure many others have.

Jean

January 2, 2026

The site interface was easy to…

The site interface was easy to navigate. I accessed the information easily regarding my account.

Joel Katz

January 2, 2026

extremely good prices

extremely good prices, excellent service,e very good online handling. I signed up my whole family.

Lee Young

January 2, 2026

Very reliable.

Sara Cassiano

January 2, 2026

The price is wonderful

The price is good. Everything is fine.

Saveria Garcia

January 1, 2026

TELLO is the Best Reputable, Fair, Honest,Affordable Cellular Service Company

TELLO is the best reputable, fair, honest cell phone service company for me a senior and affordable. T-Mobile is how I am serviced for my basic flip phone 4G. I would recommend Tello for also their excellent customer service❗️

Raed

January 1, 2026

Tello has great service at a very…

Tello has great service at a very affordable price. The plans are flexible, and I can change my plan anytime I want. Simple, reliable, and budget-friendly.”

Steve Kirkham

January 1, 2026

While trying to port out I had a…

While trying to port out I had a difficult time with the pre-programmed questions that you think I need to help me. They were not helpful. My phone was broke and they kept sending information that I could not access. I finally found a phone number. The first person said go to the web site. The second person took the time to walk me through the process. Thanks To him I was able to get the information I needed. He has GREAT customer service!

Ramona

January 1, 2026

Good customer service!

Helpful man who answered my question concerning changing my plan. He also stayed on the line as I went through the steps!

Jose Alvin Dasmarinas

January 1, 2026

It's really the most cost effective way…

It's really the most cost effective way for a phone line

customer

January 1, 2026

Just excellent.

Tanveer Hussain

January 1, 2026

Good service for value

senlin huang

January 1, 2026

the after-sales services are really nice

Norman Smith

January 1, 2026

Easy setup and porting-in my current…

Easy setup and porting-in my current phone number. Completed in less than two hours!

James Weeks

January 1, 2026

Tello works as it should.

Tello works as it should. Reliable and decent speed

Dennis Myer

December 31, 2025

Go Tello!

Automatic renewal - low cost options - no problems!

December 31, 2025

Perfect match to my needs

I found a Tello plan to match my needs perfectly. No other company appears to offer the range of options I found with Tello.

James Johnson

December 31, 2025

Auto pay so no effort at all

Auto pay so no effort at all. Not sure why more people aren't switching to Tello. I guess they just don't believe that $10 a month is for real.

MEB

December 31, 2025

The service overseas was easy to set up…

The service overseas was easy to set up and performed as promised!

Patricia Harasymchuk

December 31, 2025

Quality at a reasonable price!

We’ve had Tello.com as our cell phone service for several years now. Our phones have always worked well! And if we needed to look up information— that worked well too! Tello.com has not disappointed us! Plus very reasonable prices, of course. We highly recommend this service!

Mud Pascal

December 31, 2025

Been with Tello over 2 years and what…

Been with Tello over 2 years and what is nice they're not trying to sell you something every week. Their sevice is as good as T Mobil and far, far less expensive. My wife calls Australia every day to talk to her daughter and it cost nothing. It is very easy to change unlocked phones & we have found their customer service is excellent as well. I've told a lot of friends about Tello and they also have signed up with no problems.

Melissa Smith

December 31, 2025

Great service

Great service! Been a customer for about a year. Just ordered a phone for my husband.

Chris P

December 30, 2025

Very reliable service at a very good…

Very reliable service at a very good price. Many plans to choose from. Initial setup was very easy.

Funeral Consumers Alliance Virginia Blue Ridge

December 30, 2025

Reliable

As a nonprofit with phone needs only as an information line, Tello has provided more service than we need at a minimum of cost.

L. Lamb

December 30, 2025

Flawless Service

Flawless service, great value and user friendly website.

WILLIAM LONG

December 30, 2025

Best of the best…

Best of the best…. Price….service….easy to join ….

April Hass

December 30, 2025

Happy Wallet

Good service with a budget friendly price. Had tello for 2 years and don't plan on switching

Gwen

December 30, 2025

You need to get Tello

Great service all around. Never get dropped, crisp, clear sound. Best of all, can’t beat the price!!

Bruce mills

December 30, 2025

Love my Tello

Love my Tello! 9 bucks a month for reliable cell service!

Karen Menczer

December 30, 2025

Reliable & more

Reliable, easy to use, helpful customer service, and inexpensive!

Sandra Schubert

December 30, 2025

GOOD SERVICE

Sheldon

December 29, 2025

You were very helpful

You were very helpful, tested my phone and clearly stated what my problem was. Tello support is the best.

Barbara Stewart

December 29, 2025

Very prompt helpful service

Very prompt helpful service. Thank you.

david lapid

December 29, 2025

Great Service

Great Service, best deal

dewey wright

December 29, 2025

Absolutely the best cell phone service…

Absolutely the best cell phone service I ever had.great service at a reasonable price. Thanks Tello.

Rui

December 28, 2025

Good services

Good services. convenient online chat and services.

M.C. McDonald

December 28, 2025

Top notch company and service!

Everything about this company is top level I am happy to be a part of it all

Rufus23

December 28, 2025

Excellent price and cell service

customer

December 28, 2025

I have had Tello service for over 5 years

I have had Tello service for over 5 years for my two grandsons. They have everything they need with unlimited talk and text, and 2 MB of data, which allows them to keep in touch when needed. The service has been reliable and durable and is more than I would expect for such an incredibly low price. I would recommend their service to anyone who wants exceptional service at a very low price!!!

Ralph E Smalley

December 28, 2025

No problems

No problems, no hassles or junk. Plus a great price

Leonard Brown Jr

December 28, 2025

Great service and pricing

ABRAHAM EINHORN

December 28, 2025

the service is very good!

Diane

December 27, 2025

Reliable and affordable

The service is reliable and most affordable for those on fixed incom.

Thomas Swanson

December 27, 2025

I use WIFI 80% of the time and live in…

I use WIFI 80% of the time and live in a rural area (No cell signal) The price is the main draw for me I set up auto pay and Tello always give me a notice before and after payment. The ability to change the plan or cancel with no problems is great. I have no problems but haven't had much interaction with Customer Service enough for a full review.

December 27, 2025

Good experience on usage

The ordering process is simple with variety of plan for selection. The quality of call and data speed is also fine.

Alex Graham

December 27, 2025

Easy to Use

Easy to set up, easy to change later, the service even reaches me in Amish country (Ethridge, Tennessee). If I'm a little late to renew I don't instantly lose my number. The rates are really cheap with no catch. The simplest time I've ever had with a phone plan. It's so good I felt it was only fair I give a review when asked so I could share my own experience with it. All around a no-fuss affair.

Ronald Jumper

December 27, 2025

Everything is working, thank you

I am in the Philippines and i cannot make any phone calls anywhere. It says for emergency use only. And i can't get a live agent to help me. So find someone who can help. I need to make calls. That is why i have tello and i have over 3000 minutes, so that is not the problem

Stephaine Fowlkes

December 26, 2025

Learn What Awesome Can Be!!

The Customer Service at this company is the absolute best. I called at 1 AM, and the lady I spoke to was a delight. I never experience this level of service anywhere. They have several plans, and options to choose from. I am so impressed with this company. I suggest you try it to see immediately what I am speaking of. Thank you & Happy Holidays!

mnDenver

December 26, 2025

Very easy to use website

Very easy to use website that had clear instructions.

Laura

December 25, 2025

LOVE being able to change my plan quick…

LOVE being able to change my plan quick and easy. So, when I travel, or when I'm home, I pay for just the services I need.

Doug Larsen

December 25, 2025

One of the best costumer service interactions.

One of the best interactions with customer service I have had. Patient and helpful and most important, got the problem solved.

AURELIAN CONSTANTINESCU

December 24, 2025

Ceap and reliable

Got it just for the text and calls (no data) and it good and is doing exactly what sppouse to do... and is just $9.23/month

DanRdBike

December 23, 2025

Affordable, reliable and flexible

Very affordable and reliable, straightforward to change plans or add prepaid minutes when going overseas.

David

December 23, 2025

I've had Tello cell service for years

I've had Tello cell service for years, because nobody can beat their prices, customer service, or coverage.

David Hill

December 23, 2025

My CSR was great

My CSR was great, as usual.

William Carter

December 23, 2025

I called the customer service number…

I called the customer service number and call was answered quickly by Alejandra. She also resolved all my concerns. Excellent job!!!!

Nishi

December 23, 2025

Great service

Great service. Can’t beat the affordability of the line costs. I get unlimited everything just for $25. I’m also able to get 5G even in my rural small town. The phone I got is the Nuu B20. It takes forever to charge but the battery life is great. I just wish they had new phone options for the iPhones. I also wish they would incorporate a payment plan option of their own to pay off the phones over time. I know they have affirm but that won’t really be as good when getting a phone that’s well above a couple hundred dollars. Also feel like the prices on the refurbished phones are a bit ridiculous. They’re basically charging the price of a new phone for a used/refurbished one.

Jonathan

December 23, 2025

Wish I Had Tello Sooner

I rarely leave reviews but Tello has been an absolutely great company to be a customer from. The service works without issue, and the cost is amazing. It's a great value and I tell everyone I can about it.

Wendy Cutler

December 23, 2025

Very happy with my Tello SIM card

I use my Tello SIM card when I am in the US. It has always worked well in the various places I have used it. I ordered it from Canada, and it arrived when they said it would. I have contacted customer service for various reasons. They have always replied quickly, with obviously people-written replies. I tried to purchase an e-SIM at one point, being convinced that my phone would take it, and they correctly did not sell it to me, as I was mistaken about my phone. In the time I have had the SIM, they have increased the amount of data on my plan without raising the price.

Shmuel Litzman

December 23, 2025

3 Years of Top-Notch Value and Support with Tello"

"I am very happy with Tello! My family and I have been with them for about three years now, and they are hands-down the best value for the money. The company is extremely efficient and easy to work with. Their customer support is top-notch, always providing maximum assistance whenever needed. I couldn't be more satisfied with the services provided!"

User

December 23, 2025

It’s easy to purchase credit for…

It’s easy to purchase credit for internacional use, works really well in other countries, and does not interfere with other SIMs on the phone. I am really pleased I found Tello.

Ed Walker

December 23, 2025

Great price!

Great price no matter what level of phone service you need. I've been with Tello over 8 years.

X Bui

December 23, 2025

Great value and services

Uncle Kenny

December 23, 2025

Since I started using Tello a few years…

Since I started using Tello a few years ago the service has been as high a quality as any of the previous 'big name' cell phone providers I used. I've told all my friends and family about my experience.

December 23, 2025

Wonderful Service

Good service that is always available. I wish the international service use was more clear. A solid value at very fair pricing.

Sergio

December 23, 2025

Excelente servicio

It’s time to be happy with your wireless service!

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