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Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 10,600 reviews from our customers,
who appreciate us for:
  • Amazing customer service
  • Easily customizable plans
  • Pure freedom
  • Big savings
  • Reliable service

See what our customers have to say:

Excellent
 	4.5 out of 5 ★
4.6 out of 5 based on 10673 reviews
 	5 out of 5 ★
JIE
March 17, 2024
great
great. You can use tello app Wi-Fi Calling when there is no signal. . and Google’s RCS SMS. This is great if I want to keep my number when I'm abroad.
 	5 out of 5 ★
Chin Kiong Patrick Chan
March 17, 2024
I travelled to Italy without doing the…
I travelled to Italy without doing the setup for Wifi Calling and Text. Was desperate as I needed to communicate home and receive text messages. Did not expect that I will get any significant help from Help Desk as that was the case with other service provider. I was lead by Shaun step by step to configure my mobile for the service and have it fixed. I am impressed and you guys showed me you know the stuff. Fantastic job!!! I am impressed.
 	5 out of 5 ★
sergio sanchez
March 17, 2024
For now the service is great
For now the service is great. Is easy to configure a plan and to activate a sim or an esiim. The website is clear. To Transfer our number from our previous carriers don't take more than 5 minutes each one.
 	5 out of 5 ★
Bree
March 16, 2024
Tello is the best!
I spent a long time shopping around and tried a few different companies. Tello is affordable, easy to set up and manage. I love that I can finally have data without my wallet being sucked dry. Service is great in my area and I never have any issues. They were the best choice out of all others I've had and I hope that they continue to be!
 	5 out of 5 ★
Customer
March 16, 2024
great value plans free international…
great value plans free international calls
 	5 out of 5 ★
M Walton
March 16, 2024
There prices are good
There prices are good, service is good
 	5 out of 5 ★
Virginia LeNorman
March 16, 2024
Tello is fantastic!
Tello is fantastic. Always lets you know when ready to renew, can change plan if necessary.. no outage issues. So far great service! Meets all my needs no problems.
 	5 out of 5 ★
Charles Knight
March 16, 2024
Tello has what I need
I don't need a lot of bandwidth or talk time so this plan is great for me.
 	5 out of 5 ★
Kenneth Dauma
March 15, 2024
Tello provides a great service
Tello provides a great, no frills service at a great price. Thank you Tello for being there and for what you're doing for the cell phone industry.
 	5 out of 5 ★
Lee Wilson
March 14, 2024
Was with Tracfone 9 years
Was with Tracfone 9 years! I've been with Tello about 3 months and Tello is better in every way. The interface on the phone is miles ahead, it took about 2 min to show the upgrade when I changed my service plan from a lower tier to a level up, ( a 1-2 day process with TF) I cried when I realized I wasted years with an inferior provider, and paid them for it! Seriously, Tello is much better.
 	5 out of 5 ★
Marty
March 13, 2024
My phone broke
My phone broke. I ordered a new one and it was so easy. There were even directions for what to do if you were replacing an existing phone or getting a new line.
 	5 out of 5 ★
melissa rodriguez
March 13, 2024
Service is great
Service is great! Love being able to do everything online and not waiting on hold waiting to speak to someone directly.
 	5 out of 5 ★
Ask a Lawyer On-Call Customer
March 12, 2024
visual voicemail doesn't work
Service works great.
 	5 out of 5 ★
Linda Chou
March 12, 2024
Flexibility with plan options
Flexibility with plan choices
 	5 out of 5 ★
Jiten Shah
March 10, 2024
Very helpful & patient customer service
I spoke with Ms. Alison Claros, who helped me open a new account with tello. She was very patient (I am a senior citizen and my hearing is suboptimal). I couldn't have done it without her help. Thank you again.
 	5 out of 5 ★
Sue Carter
March 10, 2024
I have three phones with Tello
I have three phones with Tello. The rates are affordable and my access is awesome! I have no complaints whatsoever with my service. So, Good Job, Tello! Sue Carter 03/09/2024
 	5 out of 5 ★
Martha
March 8, 2024
SIM card installation
SIM card installation. I wanted some guidance on installing the SIM card. I quickly reached customer support, and received just the help I needed. This is consistent with my other experiences with TELLO.
 	5 out of 5 ★
Dennis B
March 8, 2024
Great value
For the money - great. Very satisfied with the level of the service.
 	5 out of 5 ★
Yuanching Liu
March 8, 2024
Flexible, reliable, informative and easy to use
Tello has been very easy to use, very reliable and flexible. Their website and app provide well supported functionalities for users to self-service without needing to stay on the line waiting for customer service. I also enjoy their dashboard to show the current usage of my plan. Highly recommended.
 	5 out of 5 ★
Shashank Singh
March 8, 2024
Great Plans with affordable rates
Very affordable plans with great features meet my needs and my family's needs.
 	5 out of 5 ★
Tam
March 7, 2024
Good Stuff
Good price and reliable service. Thank you!
 	5 out of 5 ★
Gene Gardner
March 7, 2024
Combination of benefits
Ease of doing business on line or with an agent, great price, and reliable service.
 	5 out of 5 ★
Anonymous
March 7, 2024
I used Tello before
I used Tello before. I was so pleased with the service that I recommended Tello to my son when he was in San Francisco for a conference. He also had a good experience with Tello.
 	5 out of 5 ★
Aranza Santana
March 5, 2024
Jason was very kind and helpful
Jason was very kind and helpful. Outstanding customer service
 	5 out of 5 ★
harry
March 5, 2024
Worked great. Thank you so much
Thank you so, the service was fantastic and I will definitely use you again I will be travelling to Europe in May and again later to USA return trip. Will definitely make use of your service. It worked seamlessly. Thankyou Harry
 	5 out of 5 ★
Pru
March 5, 2024
The technician really stuck with me all…
The technician really stuck with me all the way through the process. He was clear and patient and skilled. Thank you.
 	5 out of 5 ★
Stephen Bowers
March 4, 2024
its the cheapest and reliable
its the cheapest and reliable better then net10
 	5 out of 5 ★
Sneja
March 4, 2024
Great plans for kids!
Great plans for kids!
 	5 out of 5 ★
Randy VanSickle
March 3, 2024
Tello is the Best
I love my tello service very much. Can't beat service or price. It's very affordable and usable.
 	5 out of 5 ★
GUNNERS BACK
March 3, 2024
Tello is a great company
Tello is a great company. I’ve been hearing nothing but good things about them so I thought I’d try them for a second line customer services. Excellent. I bought the wrong package and they refunded me immediately and I got the package for my needs company. Highly recommend them very friendly and very nice people. And very good prices there isn’t a better company
 	5 out of 5 ★
Merrill Ward
March 3, 2024
You will like it too!
There are still people who do not possess or use smart phones but need a portable phone for emergency or occasional use. Tello.com offers the perfect, low cost, reliable mobile phone service for people in that category. There are a few dead spots where this service will not connect, but very limited. We appreciate the availability of the service provided by Tello.com
 	5 out of 5 ★
Andy Martin
March 3, 2024
Flawless sign up and porting in…
Flawless sign up and porting in process. iPhone now supports 5G so meets all of my needs. Great pricing and easy interface.
 	5 out of 5 ★
Dana Kendall
March 3, 2024
This is a great service.
This is a great, affordable service. The website and app are easy to use. Plans can be changed back and forth easily in accordance with your current needs.
 	4 out of 5 ★
Gridan Eddie
March 3, 2024
Unable to reset account PIN .
I wanted to buy the second plan and I didn’t found the PIN ( 4 digits) for my accont. If I tried to reset the PIN, the PIN would be sent to phone number provided in USA, but I will be in USA next week.
 	5 out of 5 ★
Nancy GILLILAND
March 2, 2024
Tello Rocks
Tello service is just as good as any of the big companies. I've had those and $50 a month is unreasonable when I get the same thing for $14. I glad aI changed.
 	5 out of 5 ★
Laszlo Kerkay
March 2, 2024
Good service
So far So good everything
 	5 out of 5 ★
El Lisa
March 2, 2024
Great cell providers-service and cust. svc is A++
Great phone service, fantastic customer service, unbeatable pricing... these folks are reliable, thorough, quick to assist. AND always service that is easy to understand and compassionate. Top notch; I tell EVERYONE about my TELLO satisfaction!
 	5 out of 5 ★
Cindy
March 2, 2024
Great price
Great price. Have many different plans. Data will roll over if you manually renew. Have not had any problems. Transfered over a landline number with no problem.
 	5 out of 5 ★
Pi Khammanivong
March 2, 2024
Affordable plans and prices.
Affordable plans and prices.
 	5 out of 5 ★
Abigail Guins
March 1, 2024
Excellent Service
Jason was very professional, quick, and helpful when I needed to reset my security pin and install my eSIM on my new phone.
 	4 out of 5 ★
Eunysboy
February 29, 2024
Ygwypf
Adequate but reliable
 	5 out of 5 ★
Estelle Crayton
February 29, 2024
The LOWEST prices for data
I'm a senior citizen and every penny counts they have the lowest prices. I've been with them for 16 months and they have lowered their prices twice and increased the data. At this point, I have enough data to last me all year. My data rolls over because I change my plan before billing each month and I pay between $9.16 and $10.25 unlike Mint Mobile which I had to pay upfront for 3 months and the price kept changing due to customer service fees according to them.
 	4 out of 5 ★
Howard Orlove
February 29, 2024
Tello is very easy to deal with
Tello is very easy to deal with, as long as you do not need a live person. I am of the older generation, and sometimes it is just nice to speak with someone in regard to a simple question instead of having to navigate your way through all thew possible question. I suppose if they did this, then they would not be able to offer the wonderful pricing which is more important.
 	5 out of 5 ★
Marie F
February 28, 2024
The plans are affordable and customer…
The plans are affordable and customer service is good!
 	5 out of 5 ★
James Frey
February 28, 2024
it takes a little learning to figure…
it takes a little learning to figure tello out but it is worth it! what a trip from verizon at $70 + per line to t-mobile at $32 per line to $20 for 3 lines at tello tello's homepage is lightyears more simple than verizon or t-mobile I instantly know where i stand usage wise live long and prosper tello
 	4 out of 5 ★
Peter Castillo
February 28, 2024
Best Bang For Your Buck In Phone Service !
Good price good flexibility to be able to change plans & so far good service !
 	5 out of 5 ★
Shiyu
February 28, 2024
Supportive and helpful.
Supportive and helpful. Solve the problem efficiently.
 	4 out of 5 ★
Samantha Collins
February 27, 2024
Reliable and affordable service
The service is reliable and I like that I can customize my plan however I want at very affordable prices. Thanks Tello!
 	5 out of 5 ★
nina
February 27, 2024
Best company
I love you Tello! Super friendly and very caring support.
 	5 out of 5 ★
Joe Litzinger
February 27, 2024
Voicemail Issue corrected. The agent walked me right thru the steps to reset and get it working. I' so pleased.
The savings /cost per month are fantastic. The one problem that I dislike is that Tello does not support Voicemail on I phones. They have a voicemail available but I had to call customer support to report that my voicemail was not working. The second agent told me how to set it up. Their voicemail is an outdated method and there is no visual record or indicator that you received a voicemail. You have to set it up on the dial pad and check new voicemails using the dial pad. Not a good feature. Had another issue. It deleted my Zelle account, so I had to reset it.
 	5 out of 5 ★
Maria LastNameWithheld
February 27, 2024
Concern addressed in a quick manner
Concern addressed in a quick manner. I reached out after switching plans - I got a quick response from the CSR and they resolved / addressed my issue. That's about all I can ask for. It didn't involve a 30 minute phone call or numerous emails back and forth. One email explaining the situation (that it seemed like it was a double charge for the same period) and a request (please credit the lesser charge) and a prompt response with a credit that came through in a couple days.
 	5 out of 5 ★
Jean Chugg
February 27, 2024
I've always been very happy with tello
I've always been very happy with tello. The customer service is great and the phone service has never been a problem.
 	5 out of 5 ★
P R
February 26, 2024
Sergio Ontiveros
Sergio Ontiveros Thank you!! it’s nice when someone stays on the phone with you from beginning to end!!! Rare these days! Excellent service
 	5 out of 5 ★
Saltman
February 26, 2024
Great customer service and price, flexible service!
Great customer service and one of the very few providers who make it possible to activate the SIM overseas and use WiFi to send/rec'v SMS messages and calls. The price also can't be beaten.
 	5 out of 5 ★
Nadia Govaryu
February 26, 2024
It just… works
It just… works! Beginning to end it couldn’t have been more simple. We cut our bill by almost 75% and we increased coverage even more. We live in Western Washington and our coverage is great.
 	5 out of 5 ★
D
February 25, 2024
Sim card keeps falling out
Thanks to Sebastian who really helped me out today in getting my sim card to fit right because before i spoke to him i was just going to ask for a refund , but now everything seems great. Thanks Sebastian and Tello for making it a happy ending!
 	5 out of 5 ★
wkrywalskihotmail.com
February 25, 2024
Customer Support Team - Great Service!
I just wanted to say a big thank you all for your quick responses and the help you provided. It truly was great experience. Your instructions were very easy to follow – better than what is available on the website and may worth uploading your easy instructions.
 	5 out of 5 ★
Maqa
February 25, 2024
Excellent option
Excellent option Tello is the ideal provider for all of us who travel often abroad and need a reputable and trustful service.
 	5 out of 5 ★
Jacob V Pham
February 25, 2024
Easy start a new phone with eSIM.
Painless eSim loaded into my new phone.
 	5 out of 5 ★
Miss Harmony
February 24, 2024
Been using Tello for over 7 years
Been using Tello for over 7 years. Great customer service, no issues with reception, low price.
 	5 out of 5 ★
QJ
February 24, 2024
Like the UI of plan selection
Easy to navigate customizations plans that make on-the-go changes so easy
 	5 out of 5 ★
Wayne Haraga
February 23, 2024
Excellent customer service
Excellent customer service. Understands english with quick answers to problems.
 	5 out of 5 ★
Anthony Zehnder
February 22, 2024
Great service
Great service
 	5 out of 5 ★
Happy Customer
February 22, 2024
Tello has won me over
Tello has won me over! Their plans are flexible, allowing me to customize my minutes, texts, and data exactly the way I need. No more overpaying for features I don't use. Plus, their customer service is excellent. They're friendly, helpful, and quick to resolve the issues I have.
 	5 out of 5 ★
Chris Hinsch
February 22, 2024
Offered a no data plan that is great…
Offered a no data plan that is great for my kids
 	5 out of 5 ★
A.A.
February 22, 2024
Clean interfacce and easy to find all…
Clean interfacce and easy to find all the information I need!
 	5 out of 5 ★
Lynne
February 22, 2024
Great service and a great value
Great service and a great value! Also, I recently was given a courtesy that helped me out immensely! Thank you Tello!
 	5 out of 5 ★
russ ruhl
February 21, 2024
Very good service and Great Great Price.
Very good service and Great Great Price.
 	5 out of 5 ★
Roger Johnson
February 21, 2024
Great customer service
Started a new service this month and set up new phone I brought. Changed my plan, made mistakes, called Tello customer service. Resolved quickly, follow-up email confirmations, all good.
 	5 out of 5 ★
Dat Salkar
February 21, 2024
Your representative Sebastian Palacios…
Your representative Sebastian Palacios was of great help in solving my technical issues. He was very Polite and respectful in understanding my issues!! Mr Sebastian Palacios resolved my issue!!
 	5 out of 5 ★
Rick C
February 21, 2024
Tello offers a great value
Tello offers a great value! The website is easy to use. Products seem to be shipped quickly and accurately.
 	5 out of 5 ★
Ruslan VASILIEV
February 21, 2024
Цена быстрота оформления услуги .
Цена быстрота оформления услуги .
 	5 out of 5 ★
Laura Schneider
February 20, 2024
Sergio is very good at helping me…
Sergio is very good at helping me figure out what and how to fix the lag after I had used the full 35000 gb. And he was really nice at staying with me and walking though my comfort zone at doing it right.
 	5 out of 5 ★
Andrew S
February 20, 2024
After testing quite a few companies…
After testing quite a few companies that are MVNO's, Tello is truly the best. Great prices with flexible plans. There's a plan for everyone's budget. As for call quality absolutely amazing. Dropped calls not at all. I do travel quite a bit to other states and remote areas and so far, service has been good. I am very happy to be part of the Tello family.
 	5 out of 5 ★
Cindi Frank
February 20, 2024
Great phone company at a great price!
Great phone company at a great price! I never had a problem with my phone service. Everything is included in the monthly fee, no surprises, easy to contact support team, I HIGHLY recommend Tello!
 	5 out of 5 ★
Ruey-Rung Lai
February 20, 2024
Wireless lte signal was improved and…
Wireless lte signal was improved and add more data plan flexibly and enjoy more online convenience.
 	5 out of 5 ★
Suwito Santoso
February 20, 2024
Tello is the best!
Love Tello most especially for the WI-FI CALLING feature. It's all about THE WI-FI CALLING and the capability of receiving text messages while in other countries outside the US, for OTP purpose. Tello is the BEST!!!
 	5 out of 5 ★
Sharon V
February 20, 2024
We have had no problems with the…
We have had no problems with the service and the price is Great. Would recommend to anyone and I have recommend to several friends.
 	5 out of 5 ★
Beatriceboston
February 20, 2024
Easy billing set up
Easy billing set up. Great value.
 	5 out of 5 ★
Ahsan
February 20, 2024
Paul Boariu is an asset, iPhone Wi-Fi calling, VPN trouble traveling international
I am travelling out of USA and use VPN for Wi-Fi calling, I had some trouble with my iPhone 14 pro max, I tried everything but could not connect to Wi-Fi calling and I was loosing business for this, When I contacted Tello, I spoke to Tello agent named Paul Boariu, He only took a few minutes and resolved my issue, which i was battling for hours. He is an amazing asset to the company. I wish I had more employees like him in our company. Paul, is a great gem. Thank You Paul for helping me and save my business !!!
 	5 out of 5 ★
Bee Bekker
February 20, 2024
The customer representative was…
The customer representative was friendly, polite, was skilled in active listening; they were sensitive to what was happening at my end, and especially patient with me while I was trying to access info for them which was necessary for the transaction and technologically proficient to compensate for what I lacked and able to guide me along to successfully complete my request. Go Tello! Bee Bekker 19 February 2024
 	5 out of 5 ★
Heidi MacLennan
February 19, 2024
I want to make Jessica Cordova a 5-star…
I want to make Jessica Cordova a 5-star general. I ran into trouble. with switching my account to TELL from Mobile. I had spent five days on the process without much luck resolving this issue. Then Jessica answered my call and walked me through everything with the patience of Job. She was succinct, patient, and resolute. I was ready to give up and she would not let me. Thank you amazing Jessica
 	5 out of 5 ★
Jennifer Lenhart
February 19, 2024
Save some serious coin
I was able to transfer my two children's and my service from an annual Tracfone plan as well as my old landline to a monthly Tello plan with little issue. We don't use our phones as much as other people, but the unlimited texting is great. We have low-end plans, but ALL 4 LINES COMBINED are less than $30. I couldn't be happier. No issues with 4G service (our phones aren't 5G anyway). Whenever something is glitchy, turning our phones off and on seems to do the trick. Wish I'd changed sooner!
 	5 out of 5 ★
mark riviere
February 19, 2024
Excellent Experience
Ease of ordering and reliable service
 	5 out of 5 ★
C.H. Wu
February 19, 2024
Easy access to switch plans
Easy access to switch plans! With either apps or website, it is easy to renew plans. Price are affordable and plans are flexible.
 	4 out of 5 ★
Camille Bradshaw
February 19, 2024
The cost is AWESOME
The cost is awesome. Customer service is excellent but a long wait sometimes. The calls are clear, texting is great. Sometimes if wifi is available Tell won't work well
 	5 out of 5 ★
Anthony Tabbak
February 18, 2024
I have nothing to say but good things
I have nothing to say but good things. Best service and best quality mobile provider
 	5 out of 5 ★
Robert Jefferson
February 18, 2024
I will Give Tello.com "A 5 and plus
I will Give Tello.com "A 5 and plus, plus, plus stars". I have never in "all my years" founded a telephone service/company like Tello.com. Best in smartphones, best in service, best in customers services, and the best in "Overall". (Tello, I must say, the one plus smartphone I purchased from Tello is the greatest).
 	5 out of 5 ★
Luis Morillo
February 18, 2024
Excelente
Muy buen servicio!
 	5 out of 5 ★
Steve R
February 17, 2024
Service, Coverage & Value.
Great Service. Great Coverage. Outstanding Value!
 	5 out of 5 ★
Cynthia Barnes
February 17, 2024
Clarity
Customer Service Representative, Jason, made thing easy. He thoroughly explained the billing cycle to where I now understand how to handle my bills in the future. I really like Tello so far and I have told others about it but of course they are all tied up with other carrier contracts. Thanks for assistance.
 	5 out of 5 ★
Lorenzo Bencosme
February 17, 2024
Excelentes servicios
Excelentes servicios
 	5 out of 5 ★
customer
February 17, 2024
easy to transact my issues
easy to transact my issues
 	5 out of 5 ★
Brent Kramer
February 17, 2024
Good price but wish you could change…
Good price but wish you could change the plan at any time
 	5 out of 5 ★
James Colon
February 16, 2024
Tello is straightforward in their…
Tello is straightforward in their marketing What they tell you is exactly what you get. I temporarily left tell for Mint Mobile. That was a huge mistake. I was very happy with Tello before and I am very sure I will be happy again. There was never a problem with Tello. I didn't appreciate how good they were until I sampled Mint Mobile.
 	5 out of 5 ★
Rena Jackson
February 16, 2024
Just what my daughter needed at a great…
Just what my daughter needed at a great price. Getting started and renewing each month has been very easy.
 	4 out of 5 ★
Bill Lee
February 16, 2024
good services
good services
 	5 out of 5 ★
Joy Deyell
February 16, 2024
No direct contact needed
I have not had a reason to directly interact with Tello because service has been fine and I have no complaints.
 	5 out of 5 ★
james signoriello
February 16, 2024
outstanding
great service and prices
 	5 out of 5 ★
Wesley Holland
February 16, 2024
Great options!
Great options, great pricing with an intuitive process. Love this service!
It’s time to be happy with your wireless service!