Why customers love us:

efficient service

It's been about 2 years since I signed up with Tello, and it's been great! No problems so far!

Tello is great. Its cheap, but super reliable inside the US.

The prices are good and the service is great!

The whole process of switching providers was seamless. All the steps are well thought out and easy to follow steps. It’s as easy as scanning a QR code. The plans are affordable so I’m happy.

Needed to keep my number and get texts and verification codes overseas. I set it up and it worked well. Now living back in the US, and using their custom plans, which are amazing and I love the app’s design and how easy everything is.

I have used Tello for a couple years now. They have the best prices, and though I haven't needed much customer service (because everything works all the time, we've just added or removed phone numbers), what customer service I have experienced is great! I don't travel much, so I don't know about data service, but I still highly recommend Tello for your mobile needs!

Tello is awesome! Reliable service, best prices, excellent app, and good support.

I am very happy with Tello. The price has been consistent for the whole time that I've used their service, and I've always had reliable service in my day-to-day comings and goings. I had a great experience recently traveling abroad too - no need to contact the carrier ahead of time or purchase an expensive international plan.

My husband and I have used Tello for two years. The price and service fill our needs well.

This phone service is the best! I love its flexibility - able to change my plan to fit my needs; and pricing. I won’t change plans when offered deals with other companies. I say, “No, you can’t beat the plan I have. I’m not interested. Thank you.”

not sure why anyone needs to pay more for t-mo/att/etc.

No Frills. Just perfect service.

Alexandra is amazing!!! ❤️ She handled my inquiry today top notch and professionally re-activating my mother’s Tello number Thank you again, Alexandra, for the excellent work, and you have yourself a great rest of the week! Best, Mustafa

Reliable service!

Solid product. Great price.

easy to do tks

Honestly, it's the cost for the service that is just as good as a name brand carrier

From a cell phone provider what to expect, I got more than 100% . If you have any doubts, just try for a month and judge it.

Great service

very simple

I've been with Tello ever since Methuselah was a baby, the first problem still has not arrived.

Tello you are my true love. Never leave me.

Great service and monthly price and have never had a problem. I highly recommend Tello compared to Verizon.

Great. Price . Is the thing The Coverage is not the best Sometimes my phone. Says there is No Network, or my Service has been Turned off by my Network, But it always Comes Back on again , So Maybe I will Try a New phone Next year But I Will. Stay With Tello Because of the price , and now I am getting 2 GB. Harry Wharton , Tello. Still gets 5 Star Because of the Price and the 2 GB for $11.57 per. Month.

Easy to use and very dependable

the price is unbeatable. I pay less for 2 lines than I did for one with one of the big name carriers and coverage is great.

Very good company

Excellent, very efficient.

Flawless service and easy process of recharge with attractive offer suiting to requirements

So far so good better than xfinity piece of garbage

Everything is straightforward, easy, consistent and well priced.

Excellent services and affordable Thank you for the great customer care

great service great price

good communication regarding account. No problems with coverage

You should continue to email me 2 days before renew date.

Very cheap, very reliable and 60 free countries. What's not to like when you compare it with Verizon?

We use Tello for both of our phones. Love it. It’s so much cheaper than other carriers and works great for us.

Good reliable cell service at a excellent price.

Service is great, and very reasonable

Excellent customer service 👏

Great prices. Excellent customer service. No waiting on hold when I call them.

Had been using this service for over 1 year. Especially useful for roaming over the world. Note: 1. Pay per use data in US is twice of the international roaming... 2. Pay per use credit needs to top up with min.20 usd every 3 mths. In general I love this Tello.

Best in the Market ! Just pay for what you need.

Good customer Service

A no-brainer great choice! Exceptional easy account management on line.

MI MEJOR ELECCION Tengo 3 lineas con Tello y mas de 24 meses con esta compania y jamas he tenido un problema, cuando algotras companias se cae el systema y dejan de funcionar, mi TELLO sigue funcionando sin parar 24/7dias a la semana, recomiendo TELLO a quien quiera tener el mejor servicio, no tenga dudas, lo digo por la excelente experiencia que tengo con el funcionamiento de esta compania.....

Holy moly, Tello! I have a Samsung A32 5G that I just wanted to have service with as a backup number. Everywhere I go I got that 5G, this could be due to Tello running of of the T Mobile network, which for very fast, good coverage service, the price is VERY GOOD! Since T-Mobile still has their 2G service, even an old flip phone can be powered today. I will now think of switching to Tello on my main because I got … Verizon.

I love Tello! I am a tourist visiting the USA between 2-4 times per year. At every visit I crank up data and calls to the max and when I leave I dial down to the bare minimum which allows me to keep my number for $5 per month. I always have good coverage.

From what I can tell (lol) this service has the best customer service of any carrier I’ve used. Prompt answer both live on the phone and via email. And knowledgeable with an actual solution to your actual problem. Just fantastic! Could not recommend these folks enough …!

Good service at a good price.

Great service and budget friendly

Work perfectly in Utah with best price among carrriers

The Tello part of the process was straight forward and timely. We brought 2 phone over from Xfinity one at a time in case there were problems. It was quick and trouble free so the second phone came asap.

Good app, clear website, no nickel and diming. Thanks for your service.

Easy to order and easy to set up. Very good signal and good price.

i was able to get a human in cutomer service that handled my onboarding issues.

Excellent service from Johyse at Tello! She made my new SIM setup quick and easy, super helpful and friendly. Thanks for the great support!

Good price, good service

Easy to book, reliable prices. Not so good: Connections fail sometimes.

Me encanta Tello, tiene un precio bastante aceptable. Lo he utilizado en Miami, Austin y Seattle y funcionó bastante bien. Tambien me gusta que estando en Perú puedo recibir llamadas y mensajes a mi numero (con llamadas por wifi activado), lo recomiendo.

I was in need of a SIM card for an unlocked phone I purchased on line. It took a while to find a customer service number. The customer service number should have greater visibility. However, the service representative was helpful and a new SIM card is now in the mail.

Tello is a wonderful option for people looking for an easy, cost effective, adaptable phone plan. My experience has been wonderful for at least a year or two with them now!

The most wonderful experience I've had with a with a service department. Very glad I chose Tello.

Excellent pricing and ported out my number quickly. Even the person at my new provider was shocked at the speed and pricing. Only left because I got a year of free mobile with my new home internet provider. When that year is up I will be back with Tello

They are so helpful. They listened everything around 10min, and solved my problem.

The best deal and service all the way around. Blows the competition out of the water.

I get everything I need from the phone!

Words don't speak louder than actions. Somebody told me about Tello so I signed up. I was happy I became addicted. Wouldn't you if the reason you walked out of decades old prior Telecom relationship is because you weren't allowed to make one international phone call. That's when it's fun began International call free, cheap like hell oops inexpensive and the international calls are free I mean absolutely free. I made a list for all the people I wanted to be in touch for decades and taking notes on where all they have been what all they have done what all they plan to do with themselves need as astonishing to know how much I last touch. Should I say thank you Tello. How can I when that is only half the story. Data/Data he is the driver of the New World my friend and I am using oodles of it 35 GB wasn't enough I paid extra then out of blue they send me this letter we got you, you have 50 GB now I thought they were kidding I go check to see in the middle of the month they increased the quarter from 35 to 50. Who does that? This is as close to every lunch as we can get. I wanted to say thank you. So I took my old baby out and signed up for a second line. I am not much of a video guy so everywhere I look there is data galore. Do you have a problem with that? The day I realize I have a problem with that all I have to do is Drop a line. The way you set up right now it's not going to happen. One acts as a back up, when he active the other one is passive. Both get notified no matter who gets called. Can you tell I am in Stratosphere actually make it Ionosphere. Have a wonderful day.😎.

Great experience

Julia Infante provided extremely helpful and excellent service in changing our payment method. She really helped us!

Love this service, so easy to use, or change plans if your needs change, i was a long time customer of Tracfone and i prefer Tello So much more!!

Works well and never had an issue. For the fees, I just could not ever go to the main carriers.

Just what I need. low cost plan for the very few minutes I use each month, but provides me with the safety I need in my old age. My wife always knows where I am and how she can reach me in an emergency.

Good service

I have had Tello for many years, and it has overall been great. I see very little reason to pay more for the same service. I have put all of my kids on Tello phone service as well. We are within a tight budget and Tello fits that very well.

Love the straight forward reasonably priced plans.

Quality service at a good price

Tello for me is the best phone service provider since I use very few talk minutes. I can choose 300 minutes per month and pay a lower price which is great for me. And still have infinite texts. I've had Tello for 2 or 3 years and their service has been excellent.

well What Can Í Say? thís ís a good enough company for me. ít ís very cheap, relíable, and good to Use. the Customer Servíce Ís AllRíght As Well. í Have Been Usíng tello Mobíle For 5 Full Month“s Now And Have Had No Íssues So Yeah. íts Allríght.👍🏽

I rarely use DATA except off the Wi-Fi I get a text if I am running low - only twice this year while traveling. I just start a new billing cycle. It has cost me $140 for a year.

A most excellent telephone service 😁

Tello has always been a dependable and affordable carrier. I was always glad I chose Tello over other carriers, because I never have any issues. New cell phone users should pick Tello, too!

I was initially disappointed with Tello international roaming data when I discovered it did not work when I arrived in Europe. However, Tello customer service sent me instructions of how to reset my APN, and now it works great. Thank you Tello for being so responsive to my problem and quickly helping me fix it.

Great service and great prices

good service, I like everything

We have been using Tello for a few years now. We are very pleased with their uninterrupted services. No other services we had come close to the savings we get from them. No other company adds data and gig speeds without asking for more money. Plus they give you money for referring new customers. We are very satisfied customers. We also had polite and informative feedback from their customer assistants. We recommend them every chance we get.

Works perfectly at a most competitive price!.

I, like a lot of people, was getting tired of paying exorbitant costs for phone service with stuff I don't want or need. A quick chat with ChatGPT informed me of several options, but Tello stood out for having a normal monthly plan on the network I wanted with fair prices. So, I figured what the heck. I made a line to try it out. That went well, so I ended up porting my numbers from T-Mobile. It was extremely fast. Everything seems to be automated, including retrieving an eSIM. I appreciate that immensely, since I test different phones from time to time. Another plus is that it supports 2FA with time-based OTP apps. This means no texts for a possible SIM hijacker to use to get your code. The site is very snappy, and I like the simple dropdown list to switch what line is being viewed. I've only briefly used the app, but it's not bad either. A couple things I hope will be added is the ability to add a smart watch with true number sharing, as well as the ability to use the Tello app directly to install the eSIM. If I could take full advantage of my smart watch's calling with my existing number, I would have no choice but to give a 5 star rating! Other than that, I'm loving Tello and will definitely recommend it to anyone I can. Someone already asked if I was a salesman for it because of how excited I was when I told them about it! Keep up the good work! Hopefully there will be promos for existing customers to take advantage of in the future!

Update: I called several times and finally got through today. I spoke with Johysee B. She was most helpful in remedies for me, of adding and switching phone numbers. She was very detailed and attentive and made everything clear on what I'd need to do. She also explained that they have been quite busy and that they are 24/7 (which I guess I wasn't aware). I am very excited AGAIN about Tello, and I would give her 10 stars if I could.♥ Thank you Johyse B Previously I felt no one had customer care anymore..... 11/3/2025:: (was 3 stars) I wanted to add a new number with them. I've been with tello for years and now they are beginning to suck! They are becoming like other companies and tell you that their lines are busy and so instead of letting you have the option to remain on hold, their system just hangs up on you. I guess that's what happens when companies do well nowadays. I'm very disappointed!

The service is above average. Would be 5 stars if had unlimited hotspot.

I love the service and the price

EXCELLENT CSR, very knowledgeable and helpful

Easy to use app with very clearly presented information.

Good price, good service

Reliable, simple to use, good quality, best price.

Unbeatable low price for the same wireless service you get from the big providers but at much higher price

I have used Tello off and on when I am in the US (live abroad), and I have always appreciated their prices. Recently I had to contact customer service and they responded quickly and fixed the issue (my mistake). To find a company that offers a competitive price, but still offer good customer service is rare these days, this is one such company.

Have had tellow for over a yearI have had very good coverage everywhere and I live very rural they run on most T-Mobile networks so we're fairly covered it's very affordable and if I know I'm going to need more data it's very easy to just upgrade my plan but make sure you do it right around your payment date

Easy and affordable. Very reliable service.