tello.com has been called “the best thing since sliced bread” & we have more than 7,200 reviews from our customers, who appreciate us for:
Amazing customer service
Easily customizable plans
See what our customers have to say:
4.6 out of 5 based on 7228 reviews
Have never had any problems what so…
Have never had any problems what so ever.
customer Renee Skutt/ Spike
I am grateful to TELLO for it's inexpensive yet high quality value. I purchased a refurbished Android from them two years ago for $50.00 My monthly plan is $14.00! I have unlimited texts and have had no issues with my phone. Tello upgrades routinely. I have told my friends about this wonderful, affordable plan.
great price! keep up good work!!!
great price!! keep up good work!!
I do not have anything negative to say…
I do not have anything negative to say about Tello, Tello is alot better then the phone co. i had before!
A Pleasant Young Lady
I was helped by a young Lady named Michelle, and her CSA capabilities are quiet astonishing. Polite, patient, professional and knowledgeable of her work, needless to say an pleasant experience and highly commendable. Managerial material and a great example of how to be a professional CSA (Customer Service Agent).
I HAVE HAD TELLO FOR ABOUT ONE YEAR AND…
I HAVE HAD TELLO FOR ABOUT ONE YEAR AND HAVE HAD GREAT RECEPTION AND USE OF DATA WITHOUT ANY PROBLEMS. I CANNOT ADDRESS CUSTOMER SERVICE AS I HAVE NOT HAD THE NEED TO USE IT. I ONLY HAVE THE MINIMUM PLAN AND HAVE USED OTHER MINIMUM PLANS WITH LOTS OF TROUBLE. TELLO HAS BEEN GREAT.
Excellent choice for mobile
The well balanced and affordable choice for mobile communication to date.
Needed a new SIM card
Got a new phone last week, and tried to use my old SIM card in it. Of course not... Talked to a Tello operator and she pointed me in the right direction. Ordered a new SIM, it showed up in a couple of days, and everything was fixed. Great prices too!
Tello should be rated best phone carrier ever
Tello is one of the best companies I have ever been a customer of. The customer support is incredibly quick to respond and pleasant to deal with. The value of the phone plans are unmatched by any other mobile company. What’s more is that there are no contracts or penalties for changing up your plan. Incredible! After years of being Tello’s customer, I still feel like Tello is too good to be true. It’s not, they are simply a great business with great value, and I am so happy to not break the bank having a smartphone. Thank you many times over, Tello.
As ALWAYS great service
As ALWAYS, Tello.com has AMAZING customer service. I had Michelle Lara assist me, but ALL reps in the half-dozen times I have called customer service in a year for adding service or minor things, I have had excellent service and NEVER had to wait more than a minute -- that's right, ONE minute -- again for EXCELLENT customer service, 24 hours a day. I make no apologies for all the ALL-CAP'd words, I want to emphasize that this is the reason (albeit, I get great carrier service and low cost) for staying with Tello. They have no equal. I never understand the high customer service ratings for other carriers - many which will keep you waiting for upwards of an hour just to connect. Tello cannot be beat in customer service, they are by far the best!
Tello is by far the best phone…
Tello is by far the best phone service!!! My whole family has it. You can't beat it..
The CSR was very helpful in solving my…
The CSR was very helpful in solving my issues
After we got past the unlocking of the…
After we got past the unlocking of the phones, everything has been smooth sailing. We have had no problems at all and of course, we hope it continues this way. And I can only say great things about the customer service!
I'm very pleased and satisfied in using…
I'm very pleased and satisfied in using the Tello Service. It's been more than a year since I have their plan. I have no complaints. I only pay a little less than $20. It's more than enough for me.
Thanks Tello 😊
I transferred my cell phone plan to…
I transferred my cell phone plan to Tello. I'm completely a satisfied customer, they are serious, professional, and customer service oriented all the way. They would always feed customers back promptly, there's no hidden fees in their services, and they are transparent and courteous. Overall it has been an excellent experience having my cell phone plan with Tello.
Maureen was extremely helpful
Maureen was extremely helpful. Great price.
Great value and service.
Great value and service.
best service and price ver
best service and price ver
Vera from Primavera
Very affordable, reliable great coverage (T-mobile) pre-paid service, many plan to choose and easy switch between the plans. Customer service is very responsive and knowledgeable.
Used to be Sprint - CDMA, now T-Moble - GSM. I recommended the service to my parents too.
I have been with Tello about 2…
I have been with Tello about 2 years.There is always a number you can call if have a problem,live person not promps.It is easy to change to Tello service.The price is the best of all.