Why customers love us:

It meets all my needs.

It has most flexible program with high quality of signal

Very cost effective and Excellent customer care service.

Tello always stay consistent in customer service, small increase in price and very few drop calls. I will stay with this wonderful company. I would recommend it.

works good!

Tello is the best kept secret in phone service. Its reliable and a perfect choice for kids or for anyone for that matter that wants a good service at a fantastic price. Even customer service is accessible!! It beats the well know carriers HANDS DOWN!!!

clear communicator. beautiful soft voice. very professional. very patient

The agent did an excellent job of answering questions and guiding me through the process of activating my cell phone.He was very knowledgeable and patient with his instructions with no issues with completing the activation. Thank you the service was appreciated.

Tello is quick to respond and offers helpful step by step instructions when trying to resolves an issue

price dependability quick & reliable

Excelente servicio y cobertura

Hello is truly an amazing company very fast and easy they put the big companies to shame they charge so little and I live in Thailand but need my us like for banks etc this company is the best

Llevo hace más de 1 mes usando la sim de Tello, desde un país de Latinoamérica vía wifi calling. Me va de maravilla, Gracias Tello por el servicio de excelencia que dan. Tienen un soporte de lujo. Recomiendo usar los servicios móviles de Tello

The knowledge of the person on the phone. They walked me through step by step.

Relieving and calming

Good service

Tello web page is very easy to navigate. The information is precise and to the point. Self renewal of my monthly plan is a breeze.

ALWAYS able to talk to a customer service Representative immediately, they are always very polite and helpful.

Excellent service at a fantastic price!

The best phone service out there with the best prices no one can beat.

Tello is wonderful ......... have used your service for many years and we think everyone should!. Thanks!!

Using for years for myself and for my family. Saved a lot.

Meets our needs at a great price.

Great service at a great price. Have used it for many years

I love Tello because we can add data when we run out and the graduated price/GB scale is entirely reasonable. Adding DATA was easy. I also appreciate the clients ability to share data even though I haven't used it yet. This is the way I would run a company: Give the customer options at a fair price and NOT try to coral them into something they don't want for too much money.

It's very simple. It does everything that I need and it at a great price.

Great Service, Great Prices. Very easy to Sign Up. I've been using Tello Several Times, Will never change Thank You Tello, Keep Up the Good Work David L. NYC

Great service and affordable plans. Thank you!

I'm currently traveling outside the country and I needed to find a replacement for Skype since they were shutting down. Tello has turned out to be the perfect replacement for Skype. The service is great and the prices are right. Give them a chance. You won't be sorry.

First I live in the state of Indiana I live in an area a lot of college kids so that means there's a big drain second off I live in spots where nobody gets any service and then there are places where the antennas are so close that it cancels out the phone so good service is hard to find and trust me I've been around the block AT&T Sprint you name it minors and majors I've checked them all out so I decided to try Tello and to my amazement it does better than the rested I got service and spots that the others didn't and even down the black holes here where nobody get service I still manage to get service now not every app is going to be happy I'm the one that loves music playing games videos I'm a gamer and I get into stocks and bonds and the rest as well as Krypton Bitcoin I get into painting and drawing as well and writing none of the apps failed they all did great on the speed you're no glitches no standstills no blinks not even as I had incoming the flawless no I'm not saying the service is perfect and setting up I screwed up and I'm pretty usually pretty good at it but take your time because it takes time to get things done and two let your phone download all the information don't get Reckless let it go at its speed to finish at once it's done shut off your phone and start your phone up this helps the IU in your phone a lot after that have fun you still going to have to program all your passwords and open your apps after that you're good to go great job Tello

A knowledgeable and friendly customer service representative.

Ordering was easy but the "free SIM card" as stated on the "Phones" page with the purchase of a new phone, became questionable. I was unsure whether one needed a SIM in both (new and old) devices in order to port one's number and data between the two, leaving me to believe that two SIMs weren't a problem. When I didn't get a free one with my new phone, I did everything manually in order to activate it. The Tello emails with directions that I received were somewhat confusing because they were inaccurate. Also, Tello uses the word "line" and I wasn't sure if that meant a "new number" or new service or plan? Anyway, I extracted my SIM card from my old iPhone and inserted it into my new iPhone and finally got it activated after some frustration. I sent this info via email to Tello Customer Service (TCS) and immediately received several positive responses. The info received back from TCS should be placed under a "Contact Us" banner on Tello's main website page. One of the frustrations by friends of mine that use Tello is the difficulty of being able to physically speak to a Tello rep instead of responding to an automated phone system. A HITL (Human in the Loop) is ALWAYS a good business practice vs AI or any other digital-only business practice. Thank you and have a great day!

online navigation was very user friendly, no problem at all.

Tello is easy to use, flexible plan cater to the users' need, smooth and accurate navigation and the price is right!!

Overall... your system works really well... and normally stays connected all the time... that's why I'm going to recommend you to other people and my daughters and grandkids.

I have no idea what you are talking about

The customer service rep that stayed on the phone with me for like an hour was the best and extremely patient. I was trying to add an esim to a Google Pixel 3 watch and having issues is why I called. Long story short, it didn't happen and thru no fault of the rep. I called Google next and guess what? They couldn't figure it out either. Pretty sad. I returned the watch yesterday and have a Galaxy watch coming today.

I accidentally started a new account (after my BofA debit card changed) Then my Tello phone went down. The young woman that just helped me was super sharp and knew exactly how to fix it -- and was wonderful walking me through it. Thank you so much! My Tello acct. is all fixed and I'm making calls again. Michael

The service is great, and the price is fabulous. What's not to like!

Great service for the price. Very convenient website.

The service fills all my needs and is reliable.

We have loved tello since day one. Straight forward and simple. Tello plan prices and service are the best out of any other provider. Customer service is top notch. We will always recommend tello to other looking to switch and save money.

Fernanda did a great job. She was able to answer my questions quickly and professionally.

Five stars isn’t really enough. Never had any issues or problems with Tello provider.

The most affordable plans ever with free international calling and roaming capabilities with pay-as-you-go balance - what more anyone can ask for! My only complaint is poor coverage, sometimes right outside my apartment and in some stores I get almost no signal and using GPS while driving often becomes problematic.

Best MVNO in the market. Excellent service, fair flexible pricing and pretty awesome customer service. It’s also the only MVMO I’ve found where your minutes and data still carry over the next month (as long as you pay in time). They also don’t give you hell or make it difficult if you want to port out your number (I did with one of my business lines) and don’t charge you for it like others. Highly recommended.

Tello is the best phone service provider I've ever used. They have the most affordable plans and the service just always works. Customer service is excellent, I am thankful that such a great company exists. I would easily rate them 5 out of 5 and highly recommend them any day. Thank you Tello!

I’m purchased it because I need extra data. Will soon change to a different carrier. Poor data speed

grate service, no hidden fees,

The representatives at Tello are ALWAYS helpful and quick to answer.

This is the best. Mobile phone plan I ever had. My older mobile phone even works better with this plan !

Great value

Edgar was AWESOME, very patient and helpfull with the problem that I had. Explained why my data was used up and how to manage my data more efficiently. He had a good voice and spoke very well and his explaing was easy to understand. [[[[[awesome voice he should have been a singer]]]]]]

price is right and connects immediatly

The ease of ordering and purchasing plans on Tello is fantastic! The price makes it even more amazing! I would suggest Tello to anyone. It's great service and I can definitely tell that the staff and customer service reps are truly dedicated to making phone service a great experience for all of their users. :)

Fast and reasonable pricing + service!

Price!!! No idea why people pay $80 plus for phone servive. Crazy. I pay $10 and I have all I need. Calling, texting, internet, calendar, alarms, camera, etc.

Helpful customer service

I am a U.S. expat now living in the Philippines. I was a previous SKYPE user. Since SKYPE has gone away, I was desperate to find another service which was compatible with 2FA texts so that I could continue to receive codes from my bank, social security, and other important agencies that use 2 Factor Authentication for security and identification purposes. I also wanted to keep my same U.S. phone number that I had been using with SKYPE for all those years so that I wouldn't have to notify everyone of a new phone number. Tello helped me "port in" my SKYPE phone number which has now become my Tello number. Tello helped me make the change over very easy and quick. Please keep in mind that your number may not work with every 2FA code, but for the ones that I need them to work with, Tello is great. Tello also offers features that SKYPE did not. I'm very satisfied.

outstanding prices, outstanding customer service, no contract

The company is great, works without interruption, the customer service is just super, very attentive and ready to help at any moment.

Excellent customer service. Without any issues. Very fast number transfer. Additionally, the plans have great price. Highly recommended!

Great service and price Try it you will like it

Customer support was very efficient and clear and specially helpful

Best service ,best customer service,best bill,best network,best tello,i m in love with this company,and i recommended it for any friend i meet ,inagine they ask me if i work with tello 😬

The price is unbeatable, I don't even care that I use less than 1% of my data. Calls are reliable and with no problems that I can attribute to Tello when there's a bad connection. When I take a road trip once in a while there are no extra charges, but it would be nice to know what they would be if I traveled more often.

Everything is easy to use. Rates are reasonable and affordable.

So far so good. Talked to customer service, it was easy and the problem was fixed. Unlike other experiences with other phone companies.

Great customer service and low price. i have recommended Tello to family and friends.

Excellent value. Generous data, text and voice plans. No technical problems.

Proce features connection

Tello has been my carrier for years. They have the best price around combined with problem free service!

I love Tello. Lots of affordable options. Easy to set up and navigate the site!

Es llegando al aeropuerto correspondiente a la ubicación que solicitas el servicio y todo funciona a la perfección, 100% recomendado.

Tello is the least expensive cellphone service out there with plan options you absolutely cannot beat. I've had Tello for eight years, and won't move.

The price is right and customer support is great.

We have used Tello for several years now. Great phone service at a great price!

Works as advertised. No issues.

Live representative are there to help with tec issues or questions about your plan. No one trys to sell me stuff I don't need. A reasonable price for my phone plan and good service. In fact better service then my premium plan from t mobile was.

I rarely need to contact tech support at TELLO, but when I do it always amazes me that no matter where they are in the world they always speak English without any accent. And they also solve the problem.

Tello is very good。 I have used it for many years, and my only worry is that if the bad guy knows my email and phone number, he can change my password and make it his.

I needed to speak to a human to resolve a password problem. Unlike most such experiences, I reached someone with knowledge and a clear voice at once, who was both patient and helpful.

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

I love my Tello account. It works well, it's easy, and it's convenient to change my plan when I need to.

You guys are awesome! Fair price, excellent services, great customer care!

A real, live person answered the phone last time I called for assistance. To be fair, that was several years ago - because assistance is not something much needed with Tello. Less than twelve bucks a month for unlimited calling, unlimited text, and a gig of high-speed data. Need more than a gig? Couple bucks more... What's not to like?

Prices and plan flexibility are unbeatable. The app and customer service are great. Top marks!

The gentleman was honorable and fully functional in his duties to correct my previous mistakes. This man definitely deserves a raise and is a keeper. He is an asset to your company.

I've been with Tello for quite some time now and I have not had any problems so far.

She was very patient with me, i forgot her name but I'd give her 10 stars if I could

This is the easiest service one could ever use. And it is fairly priced with great plans. Works great in roaming too. ANd in porting numbers.

The customer service representative was very helpful

good price and service

Phone calls and texting while traveling abroad are excellent and affordably priced—definitely 5 stars. However, data usage, especially with apps like Google Maps for navigation, can become EXTREMELY costly very quickly—only 1 star for that aspect.

Tello excels at customer service ~~!! Payment source failure was easily and quickly resolved via email with Tello customer service reps . . . They do not send "Do Not Reply" emails !!

Good Service I'll be back again...

Maurice was great to work with - very patient and professional; answered all my questions.

The price point is great and customer service is good too

Tello has been great for what we need in a company! The cost is really affordable for seniors! Our previous independent company was bought out and everything changed for the worst! Keep up the great work!

Was having trouble accessing my account (primarily my fault) the customer rep I spoke to was very courteous and understanding even though I felt I deserved derision for being so foolish. He helped me stet by step to get connected and to take care of my business on my account.