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Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 13,700 reviews from our customers,
who appreciate us for:
  • Amazing customer service
  • Easily customizable plans
  • Pure freedom
  • Big savings
  • Reliable service

See what our customers have to say:

Excellent
4.5 out of 5 ★
4.5 out of 5 based on 13747 reviews
5 out of 5 ★
Pamela
November 30, 2025
Great customer service
Great customer service, and great value.
5 out of 5 ★
Randy Zillig
November 30, 2025
Great prices ,great service.That's all…
Great prices ,great service.That's all I could ask for.
5 out of 5 ★
Richard Silpe
November 30, 2025
Calls to Tello always rate at least 5…
Calls to Tello always rate at least 5 stars! Johyse was very helpful and professional. It is always a surprise when customer service representive for large companies speak english clearly and correctly. I have been with Tello for a while and could not be happier. And the Black Friday Sale didn't hurt ether.
5 out of 5 ★
Billy Shears
November 30, 2025
Switching over was EZ
Switching over was EZ. Cost is great. For ME the only negative trying to include my wife's phone at the same time. It does not seem as easy as it should be. She only uses for calls from me(LOL) @$8.00/mt is 1/3 of other phone comp plans.
5 out of 5 ★
Lalit Kishore Sharma
November 30, 2025
Amazing experience
Great service
5 out of 5 ★
Yanying He
November 30, 2025
The price is very affordable
The price is very affordable, the signal is excellent, and I really like this Tello company.
5 out of 5 ★
NS
November 29, 2025
Great service for a great price
Great service for a great price. I have never had an issue with the service.
5 out of 5 ★
Marguerite Brown
November 29, 2025
Easy to make payments
Easy to make payments, clear, flexible options
5 out of 5 ★
H B
November 29, 2025
Exceptional Customer Service Agent
The Tello representative who assisted me was named Arlen. I was very impressed with Arlen’s courteous, expert assistance, and vast knowledge; furthermore, her friendly, professional manner made my experience a pleasure, and her dedication to customer service excellence was very apparent. Arlen deserves merit and recognition for the exceptional level of customer service she provided me. Thank you.
5 out of 5 ★
Libby
November 29, 2025
Can't beat the price
Can't beat the price. Have recommended to several friends.1129
5 out of 5 ★
Helen
November 29, 2025
Good deal
Very customizaable plan
5 out of 5 ★
Michael Dauderer
November 29, 2025
I made a mistake while selecting a…
I made a mistake while selecting a package and reached out to Tello’s customer support. They replied within minutes and immediately helped me cancel the incorrect package so I could choose the right one. The refund was processed right away and the whole interaction was extremely friendly and efficient. Thank you, Tello, for the outstanding service!
5 out of 5 ★
Tommy
November 29, 2025
easy fair pricing
easy fair pricing
5 out of 5 ★
Awise
November 29, 2025
Tello is reliable in service and…
Tello is reliable in service and reasonable in price. The wi-fi calling has been a lifesaver whilst working around the world.
4 out of 5 ★
Ramon Villegas
November 29, 2025
The online order interface functioned…
The online order interface functioned seamlessly and quickly. I also like the feature of checking off the 48 hour reminder one gets before the plan is renewed. I think that automatically scheduling the 48 hour reminder upon completion of the payment will improve matters more.
5 out of 5 ★
sanjib roy
November 29, 2025
No contract
No contract, no Hassel. Resonable network. Flexible plans
5 out of 5 ★
Carmen B.
November 28, 2025
Great service
Low pricing. Good service and the best customer service reps.
5 out of 5 ★
RVBarrett
November 28, 2025
Great coverage
Great coverage, better or at least equal to AT&T in my experience, for 1/4 the price. I was hesitant to switch because the cost was so low I feared that would lead to poor service, but I was completely wrong!
5 out of 5 ★
Mainul Islam
November 28, 2025
Best USA eSim
I am using Tello for the last 8 months. The service is really good. Overall it meet my expectation.
5 out of 5 ★
Jordan Ehrecke
November 27, 2025
Use Tello for my kids
Use Tello for my kids! Easy! Fast! Simple! And for a great price! Service is great too!
5 out of 5 ★
David
November 27, 2025
Tello provides great value
Tello provides great value. I have switch all of my family's lines to Tello.
4 out of 5 ★
Anny
November 26, 2025
I appreciate the rollover Data feature
I appreciate the rollover Data feature, but it would have been better if it were automatically applied at the end of the billing cycle.
5 out of 5 ★
Janice R Abbott
November 26, 2025
So patient
She was so patient with my questions and walked me step by step through what I needed to do. Very efficient and always kind.
5 out of 5 ★
St. Louis Missouri customer
November 26, 2025
Excellent service,very professional and knowledgeable.
Ms.Julia Infante did great job.She is so patient,professional and knowledgeable. She has set excellent window for Tello.
5 out of 5 ★
Brenda Powell
November 26, 2025
It excellent
It excellent. The representative was very knowledgeable and patient. She answered all of my questions. I am so impressed. Of all the years that I have troubleshooting with different companies, she was the best.
5 out of 5 ★
Majammil Miah
November 26, 2025
Timely replied and resolved the issue
Great service,
5 out of 5 ★
sharon butera
November 26, 2025
Easy process
Easy process
5 out of 5 ★
Se
November 25, 2025
The representative was very empathetic
The representative was very empathetic, and kind. She was able to resolve my issue with getting locked out of my device.
5 out of 5 ★
Kyle
November 25, 2025
I've been using Tello for about 2 years…
I've been using Tello for about 2 years now and it's been both reliable and affordable. Definitely the ideal plan if you are getting it for just yourself.
5 out of 5 ★
David Heggi
November 25, 2025
The gentleman who helped me was very…
The gentleman who helped me was very patient and took care of my needs
5 out of 5 ★
Eugenio Gomez
November 25, 2025
I’ve been with Tello for 7 years and…
I’ve been with Tello for 7 years and have never had a problem with them. Their rates are the lowest I’ve seen.
5 out of 5 ★
HEIDI MAXHAM
November 25, 2025
Been using this service for over 5…
Been using this service for over 5 years and love it. It is easy to use and can change the plan if I need to easily.
5 out of 5 ★
Samantha S.
November 25, 2025
An elegant solution.
This has been my perfect phone service solution. I've bounced from one affordable provider to the next (think Republic Wireless, Mint and the like) and had problems with each of them, like random coverage loss in covered areas, not getting 50% of the calls dialed to me (while I was job searching, mind you!) and would need to switch, but I refused to bleed out my wallet for a high price plan. I've been on Tello for a few years with ZERO issues. It's truly a "set it and forget it" type of thing. I kept my same phone I had used with other providers when I switched to Tello and the issues stopped. I can't remember the last time I logged in to the Tello website, because I don't have to. I can count on my service working 24 hours a day without lifting a finger. Thank you Tello! You're doing the small, meaningful things right that other providers can't seem to grasp.
5 out of 5 ★
Elden Zhang
November 25, 2025
WiFi calling and flexible & suitable…
WiFi calling and flexible & suitable plans
5 out of 5 ★
cg
November 25, 2025
very glad to be with TELO.
Very Fer and Profesional
5 out of 5 ★
DGL
November 25, 2025
Fantastic cellular service provider
Fantastic cellular service provider. Transfer to a new phone was easy and issue free. Thanks for such a great service, please don't change a thing!!!!
5 out of 5 ★
Ina Claire
November 24, 2025
My first choice for phone service
Great rate for data and text for my phone. Only support call I needed in four years was short, easy to understand, and solved the problem. I highly recommend Tello and will continue to use it myself.
5 out of 5 ★
Jeff T.
November 24, 2025
Thank you!
Thank you.!
5 out of 5 ★
John Hodge
November 24, 2025
Sufficient advance notice followed by…
Sufficient advance notice followed by separate simultaneous confirmation from credit card company with all numbers matching
5 out of 5 ★
Russ Farrell
November 24, 2025
Never any issues
Never any issues and at a great price. Keep it up.
5 out of 5 ★
Imran Nazir
November 24, 2025
Thank you for providing access to the…
Thank you for providing access to the career planning workbook. I appreciate the opportunity to use a resource that can help me better understand my strengths, explore suitable career paths, and create a clearer plan for moving forward. I value tools like this that offer structure and guidance, especially when making important career decisions. I’m happy to write an honest review as requested, and I will submit it through the link provided. Please feel free to share any additional information or resources you believe would support my professional growth. I look forward to making the most of this workbook and continuing to develop my career path.
5 out of 5 ★
Alejandra
November 23, 2025
Awesome prices
Its great to have a company that help is with our needs; specially with my kid when she needs a mobile data when we are away and what to get comunication in case of an emergency
5 out of 5 ★
John TAYLOR
November 23, 2025
TECHNICIAN TALKIN THE CUSTOMER OFF THE LEDGE ABOUT LEAVING TELLO
WELL, I CALLED TRYING TO GET THEE PHONE ACTIVATED BUT I NEEDED THEE PLASTIC CARD TGAT CAME ALONG WITH THE SIM, I WANTED TO QUIT TELLO BUT THEE TECHNICIAN SAID THAT WON'T BE NECESSARY SO I TAPPED OUT AND SAID SEND ME ANOTHER SIM CARD AT COST AND WE'LL START FROM SCRATCH WITHOUT LOSING THE NEXT PIECE OF PLASTIC
5 out of 5 ★
Kirby Johnson
November 22, 2025
Good Cell service does not cost a fortune
First, reliable cell coverage without dead zones or 'maintenance interruptions'. Second, no silly Gotchas to annoy you into upgrading. Third, great price.
5 out of 5 ★
Ariel Israel Ben-Zion
November 22, 2025
I love Tello because of the outstanding service …
I love Tello because of the outstanding service delivered at a low price that fits my budget. The quality of service is excellent... clear calls without anoying drops, awesome customer service, flexible hassle free changes to service plan, ability to rollover unused minutes and data if plan is changed before the automatic renewal date and low manageble prices. I save money with Tello and that is very important in today's economy.
5 out of 5 ★
Nancy
November 22, 2025
I get exactly the plan I want
I get exactly the plan I want (minimal) for my cell phone and my tablet. Once it's set it renews automatically, as it just did! I can forget it completely, performance is flawless. When I have traveled abroad using Tello and wifi calling I can keep my number, and calls and texts to and from friends and family cost no more than they would if I'd stayed home. What's not to like??!
5 out of 5 ★
Laura de Vries
November 22, 2025
Cheap and handy
Cheap and handy, but still needs no min no sms plan for just carrying number
5 out of 5 ★
Rich
November 22, 2025
Outstanding service from Tello expert
I had the pleasure of talking to Sebastian today about an issue that I was experiencing. His expertise and knowledge was invaluable as he was able to find a solution to a complex problem of mine. He also exemplifies the gold standard with regards to professionalism. I really appreciate all the help that was given. Absolutely amazing service, thank you Sebastian!
5 out of 5 ★
Carmelite Nuns
November 21, 2025
We love Tello
We love Tello. Simple, straightforward, not bugging us unnecessarily. That's it.
5 out of 5 ★
JW
November 21, 2025
Love Tello
As a single individual looking for an affordable, but dependable cell phone service provider you can't beat Tello. The ability to build your own plan according to your needs and no-contract is outstanding. I have been a Tello customer since 2021 and have never had a problem or concern with my service and using T-Mobile's network, I have great coverage.
5 out of 5 ★
Gary Lancaster
November 21, 2025
good service at a great price
good service at a great price
5 out of 5 ★
Samantha
November 21, 2025
Best and cheapest phons service I’ve…
Best and cheapest phons service I’ve ever had !!
5 out of 5 ★
Jan
November 21, 2025
Tello has been a great service…
Tello has been a great service provider. Excellent service and always very helpful.
5 out of 5 ★
Thomas
November 20, 2025
The agent solved my impossible problem
The agent solved my impossible problem. She was patient and understanding. Her instructions were clear and super-helpful.
5 out of 5 ★
JESSICA
November 20, 2025
Tello is a Hidden Gem!
Service has been great, no issues! Love the plan options and ease of changing it as needed. Tello has definitely exceeded my expectations! I have not had any need to reach out to customer service so can't speak to that, but the app and site are intuitive and everything has been easy peasy.
5 out of 5 ★
Mike Garrone
November 20, 2025
Great price
Great price, no hassle, good coverage uning T-Mobile network.
5 out of 5 ★
Bubba Schniffster
November 20, 2025
Saving [💲💰💲] couldn't be any simpler!
Easy to sign-up, great value, great signal coverage! A true 'no-brainer' choice for a solid cell phone plan that's as good or EVEN BETTER than nearly ALL POST-PAID cell plans for LESS THAN HALF THE PRICE!!👀🎯👀
5 out of 5 ★
Surinder Goel
November 19, 2025
efficient service
efficient service
5 out of 5 ★
David Ng
November 19, 2025
It's been about 2 years since I signed…
It's been about 2 years since I signed up with Tello, and it's been great! No problems so far!
5 out of 5 ★
Isaiah Sinclaire
November 19, 2025
Good stuff
Tello is great. Its cheap, but super reliable inside the US.
5 out of 5 ★
Chandra
November 19, 2025
The prices are good and the service is…
The prices are good and the service is great!
5 out of 5 ★
Alex
November 18, 2025
All you could ask for
The whole process of switching providers was seamless. All the steps are well thought out and easy to follow steps. It’s as easy as scanning a QR code. The plans are affordable so I’m happy.
5 out of 5 ★
Matt M.
November 18, 2025
The best option overall!
Needed to keep my number and get texts and verification codes overseas. I set it up and it worked well. Now living back in the US, and using their custom plans, which are amazing and I love the app’s design and how easy everything is.
5 out of 5 ★
Tecumseh
November 18, 2025
I have used Tello for a couple years…
I have used Tello for a couple years now. They have the best prices, and though I haven't needed much customer service (because everything works all the time, we've just added or removed phone numbers), what customer service I have experienced is great! I don't travel much, so I don't know about data service, but I still highly recommend Tello for your mobile needs!
5 out of 5 ★
JohnGalt
November 18, 2025
Best in Class
Tello is awesome! Reliable service, best prices, excellent app, and good support.
5 out of 5 ★
Christine Kania
November 18, 2025
Cheap, but reliable
I am very happy with Tello. The price has been consistent for the whole time that I've used their service, and I've always had reliable service in my day-to-day comings and goings. I had a great experience recently traveling abroad too - no need to contact the carrier ahead of time or purchase an expensive international plan.
5 out of 5 ★
Happy in Atlanta
November 18, 2025
Happy Customers. My husband and I have used Tello for…
My husband and I have used Tello for two years. The price and service fill our needs well.
5 out of 5 ★
Carmen
November 18, 2025
This phone service is the best
This phone service is the best! I love its flexibility - able to change my plan to fit my needs; and pricing. I won’t change plans when offered deals with other companies. I say, “No, you can’t beat the plan I have. I’m not interested. Thank you.”
5 out of 5 ★
SP
November 17, 2025
not sure why anyone needs to pay more…
not sure why anyone needs to pay more for t-mo/att/etc.
5 out of 5 ★
Dennis Williams
November 17, 2025
No Frills
No Frills. Just perfect service.
5 out of 5 ★
Mustafa
November 17, 2025
Alexandra is amazing!!
Alexandra is amazing!!! ❤️ She handled my inquiry today top notch and professionally re-activating my mother’s Tello number Thank you again, Alexandra, for the excellent work, and you have yourself a great rest of the week! Best, Mustafa
5 out of 5 ★
Ed Binkley
November 17, 2025
Reliable service!
Reliable service!
5 out of 5 ★
GMP
November 17, 2025
Solid product
Solid product. Great price.
4 out of 5 ★
william schroeder
November 17, 2025
easy to do tks
easy to do tks
5 out of 5 ★
Bridget
November 17, 2025
Honestly great value
Honestly, it's the cost for the service that is just as good as a name brand carrier
5 out of 5 ★
MD HASSAN ALI
November 17, 2025
From a cell phone provider what to…
From a cell phone provider what to expect, I got more than 100% . If you have any doubts, just try for a month and judge it.
5 out of 5 ★
Nientai Ho
November 17, 2025
Great service
Great service
5 out of 5 ★
Ruiqi Zhu
November 17, 2025
very simple
very simple
5 out of 5 ★
Sim
November 16, 2025
Hassle free…
I've been with Tello ever since Methuselah was a baby, the first problem still has not arrived.
5 out of 5 ★
Emanuele
November 16, 2025
Tello you are my true love
Tello you are my true love. Never leave me.
5 out of 5 ★
Geauga Jim
November 16, 2025
Great service and monthly price and…
Great service and monthly price and have never had a problem. I highly recommend Tello compared to Verizon.
5 out of 5 ★
Harry Wharton
November 16, 2025
Great
Great. Price . Is the thing The Coverage is not the best Sometimes my phone. Says there is No Network, or my Service has been Turned off by my Network, But it always Comes Back on again , So Maybe I will Try a New phone Next year But I Will. Stay With Tello Because of the price , and now I am getting 2 GB. Harry Wharton , Tello. Still gets 5 Star Because of the Price and the 2 GB for $11.57 per. Month.
5 out of 5 ★
Fabian Kahiamoe
November 16, 2025
Easy to use and very dependable
Easy to use and very dependable
5 out of 5 ★
Greg Whaley
November 16, 2025
the price is unbeatable
the price is unbeatable. I pay less for 2 lines than I did for one with one of the big name carriers and coverage is great.
5 out of 5 ★
Wessam Elkhatib
November 16, 2025
Very good company
Very good company
5 out of 5 ★
Hongliang Li
November 16, 2025
Excellent
Excellent, very efficient.
4 out of 5 ★
Qamar
November 16, 2025
Excellent service
Flawless service and easy process of recharge with attractive offer suiting to requirements
4 out of 5 ★
Artem
November 16, 2025
Better than xfinity crap
So far so good better than xfinity piece of garbage
5 out of 5 ★
Jessica Martinez
November 15, 2025
Everything is straightforward
Everything is straightforward, easy, consistent and well priced.
5 out of 5 ★
Roshan Abdallah
November 15, 2025
Excellent services and affordable
Excellent services and affordable Thank you for the great customer care
5 out of 5 ★
Mike VH
November 15, 2025
great service great price
great service great price
5 out of 5 ★
pete
November 15, 2025
good communication regarding account
good communication regarding account. No problems with coverage
5 out of 5 ★
Douglas Snapp
November 15, 2025
1234
You should continue to email me 2 days before renew date.
5 out of 5 ★
David
November 14, 2025
Beats all the others
Very cheap, very reliable and 60 free countries. What's not to like when you compare it with Verizon?
5 out of 5 ★
Janet France
November 13, 2025
We use Tello for both of our phones
We use Tello for both of our phones. Love it. It’s so much cheaper than other carriers and works great for us.
5 out of 5 ★
Ronald
November 13, 2025
Good reliable cell service at a…
Good reliable cell service at a excellent price.
5 out of 5 ★
Ernest Kurschat
November 13, 2025
Service is great
Service is great, and very reasonable
5 out of 5 ★
Happy Customer
November 13, 2025
Excellent customer service 👏
Excellent customer service 👏
5 out of 5 ★
Peter Statck
November 13, 2025
Great prices
Great prices. Excellent customer service. No waiting on hold when I call them.
5 out of 5 ★
Tony SHEN
November 13, 2025
In general I love this Tello.
Had been using this service for over 1 year. Especially useful for roaming over the world. Note: 1. Pay per use data in US is twice of the international roaming... 2. Pay per use credit needs to top up with min.20 usd every 3 mths. In general I love this Tello.
It’s time to be happy with your wireless service!