Why customers love us:

The customer service representative was remarkably diligent and patient. I am truly grateful for their assistance in helping me accomplish what had seemed like an impossible task.

Been with Tello for years. Never a hiccup.

Price is unbelievable. Never had problems with service and reception.

I needed assistance transferring my data and apps to my new phone. Julia was a great help with making it happen. She was clear and confident in her disposition. Ty! Alan Tager

Sebastian was knowledgable, patient, and kind in helping me reactivate my e-SIM. Up until speaking with him, nothing I tried was working. Sebastian is the best!

Excellent low price for quality phone service.

I have been a customer for since July of 2022, and I have enjoyed every minute with the Company. Never have had any issue with service and Chatting with Customer Service about questions I had, was always Friendly and thorough in the answers given. I have a BBQ Business, which is seasonal, wanted to go Virtual, bought an unlocked Hotspot, that didn't have phone or texting capabilities, but tried Tello anyway, just purchased Data, works Great! Best Economical phone service I have found!

I was in the process of activating my eSIM on my SHARP Aquos phone that I brought back from Taiwan. I went through the process of trying to scan the QR code from the website but the eSIM wasn't registering on my Aquos phone. I call Tello Support and the Customer Support Rep (CSR) was very kind and professional. She was able guide me and explain why my Aquos phone isn't compatible in N. America. As a result of that, I told her maybe I should buy a new phone. She suggested looking at Tello's website with the list of phones. I wanted a phone with dual SIMs. I asked about the Pixel 7 and iPhone 11 (that I both already owned), and I didn't know both phones have a 2nd SIM spot. Without having to buy a new phone, I was able to utilize my existing phone. The CSR was able to guide me through the process of activating my eSIM on my Pixel 7 or iPhone11. She knew where to navigate in the settings menu structure for both devices. I finally chose to install it on the Pixel 7 because I'm planning to replace iPhone11. The CSR was very patient and resourceful in guiding me to all the way to activating, testing a call, and sending a text message. I'm glad I don't have to buy a new phone, and was able to utilize my existing phone. I'm really happy with the CSR who handled my case, she did a wonderful job.

Maurice was very patient and professional , help get my new phone up and running with the tello SIM card. I was very comfortable with him.

Good value for money, and even better now with the new unlimited allowance . I parked my number for a few months whilst overseas and restored it the day I returned. Worked perfectly.

Short waiting time to get connected and the customer service representative was very polite and extremely helpful. She understood my request quickly and after only a couple minutes had satisfied my need.

Renew you plan yourself on the day before it will renew automatically and you will take over your unused data/min/sms. Mark it in your calander.

Can get everything done online! Doesn't matter if you are a first time customer or wanting to make upgrades to your plan.

Great price.

Helpful friendly customer service. We've used Tello for about 5 years now -- they helped us transport our 45 year old phone number to the new service, and we've not had a single problem since. Reasonable, reliable, everything we could possibly want.

.....Honestly, the best phone service I ever had in my lifetime! ...Thank You Tello!

Best value in cell service providers. On-line experience and customer service are very good.

Tello is a great for saving me money. Especially since I don't call, text or use internet service very often. Tello has plans as low as ten dollars a month. My Tello plan allows me to avoid paying high phone service fees. I am very happy about that because I don't use my phone that often.

Been with tello for years and love it and recommend to everyone

Tello gave me more GB's without rasing the price. Thank you.

Julia is quite skilled at answering technical questions. It took just a few minutes to transfer the Tello service and answer questions for installing as E-sim. Very friendly attitude. It was one of the better experiences compared to the technical assistance of my other providers across all types of services. Also, those other providers like VPN, anti-virus, etc. limit communication to chat and e-mail. A phone call saves me so much time and aggravation. Thank you Tello for this option.

I have been a customer for years and always get great customer service; most recently with Belen (Beth). Agents are knowledgeable, polite, and very friendly. I actually enjoy calling in.

Network works good. Once I came from outside US into US, and it was not connecting for a long time

Love it 😍 very much!

Easy to use interface and clear instructions.

Had phone service for all 3 of my teenage boys with Tello for over a year now and they love it! They get great service everywhere they go and for $25 a month each for unlimited everything, you can’t complain about that! My boyfriend is the one who told me about Tello because he also uses it and he loves it too! Would highly recommend!

I've been Tello's consumer more a year and I'm very happy.

I love my Tello service. I acquired their plan in 2019 and will continue to have it for as long as I can. It's reliable, economic and accommodating. I'm glad that I I chose them.

Over the years, I’ve tried several mobile carriers, but none have come close to the quality and reliability that Tello offers. The 5G speeds I get in town are absolutely incredible — I’m consistently seeing speeds over 500 Mbps, and sometimes even higher! Your service has truly exceeded my expectations, and because of that, I’ll be adding my niece to my plan soon so she can experience the same excellent coverage and performance. Thank you for providing such an outstanding and affordable mobile service. Keep up the great work!

Value. Being able to add "pay as you go" backup is a great advantage,

Right price and Right service.

QUICK RESPONSE

love this service

Love Tello! Great customer service. Recommend it to everyone.

with unlimited data (35G data then 2G speed) and unlimited call/msg, and Such low,cheap price... and fast, friendly call center service. Very good.

Normally I only need a 2 gig subscription when I am home, because I am using wifi. But when I am about to start a trip, and I want to be sure I have mobile data, so I need to sign up for 5 or 10 gig. If I renew, I lose whatever balance I already paid for. Tello should roll the unused portion into my new plan. I would be ok witha limit on rollover balances, say 2 gig or 5 gig, but having rolloverst would go a long way toward improving customer satisfaction.

Tello is the cheapest, most flexible plan for people, with only 1 month purchases. It is probably the cheapest for all people, and especially good for people who don't need unlimited data or minutes. The service is reliable.

I've been with Tello before in the past and then eventually moved to Other carriers, only to return. My mom is even on Tello because its affordable and you buy what you need and what you could afford. There's few other carriers similar to Tello and I checked them out but Tello really is Truly Affordable, with less stress.

Tello does what it says and continues to deliver great service. I don't even bother comparing other companies anymore.

Most affordable cell service, with plenty of options to suit your needs.

Excellent reach out support

The instructions were clear and easy to understand. App is easy to navigate.

Great Price.

Only $6 a month.

Espectacular, apta para todas necesidades.

Patient and thorough explanations. Nice customer service rep. No long waits in the que and no constantly being put on hold repeatedly and left their for long periods. Tells me the reps are well trained and not having to constantly ask questions of someone senior on common issues.

Tello has a versatility that no other mobile carrier has! The the price I want to pay and the amount of gigs is up to me! I have choices!

great prices, great service. easy to use web site.

only used it overseas to receive calls and SMS on my U.S. number. very inexpensive and I have never had a problem. web site is easy to navigate.

Tello is very easy to setup and use. The customer service is top notch. I like the network and service as well

Lucas was able to help me fix and restore my Tello Phone Service. Thank you very much Lucas for your patience and understanding. Tello: You have an excellent agent. I’m retired now but if I were still in business I would hire him immediately. Thanks Lucas.

Excellent service, very easy to understand and use, excellent price.

Zero connectivity issues, excellent customer service and very responsive, price is by far the cheapest. I love the mobile app very easy interface efficient and stable. I recommend Tello every day. I have been a loyal user with 2 lines for more than 4 years. The unlimited plan started at 20GB, then increased to 35GB and today I got an absolute happy surprise that they increased it to 50GB that's by far more than double than any best offer you can get at this price and I did not even had to ask or complain. Go Tello, you are the best in your rank and I thank you everyday for making my life a little bit better and less stressful compared to other mobile services. Again, strongly recommended.

Zero connectivity issues, excellent customer service and very responsive, price is by far the cheapest. I love the mobile app very easy interface efficient and stable. I recommend Tello every day. I have been a loyal user with 2 lines for more than 4 years. The unlimited plan started at 20GB, then increased to 35GB and today I got an absolute happy surprise that they increased it to 50GB that's by far more than double than any best offer you can get at this price and I did not even had to ask or complain. Go Tello, you are the best in your rank and I thank you everyday for making my life a little bit better and less stressful compared to other mobile services. Again, strongly recommended.

I was tired of paying big money for poor service, 2 bars at best from both AT&T and Verizon. Tello has given me FAR better reception, full bars all the time here, at a far cheaper price. The ONLY thing I don't like is the limited choice of phones and the poor quality of refurbished phones. Buy new, not used. Word to the wise.

My unlimited plan got upgraded for free to be 50 Gbs of high speed data. I think it used to be 20 Gbs before it got slow. I’ve been a customer for a year or so now. I’m not sure how much this benefits me. They sure presented like an amazing gift so I’m happy for that experience.

I've never had any problems with Tello, NEVER. I asked a question not too long ago & received a response within 24 hrs. Great! No issues!

good quality and affordable

Tello gives me the service I need for a reasonable price. I have never had a problems of any kind with tello.

One of the best phone operators I have ever had, great rates and great coverage everywhere even overseas

Your help me get the phone back on line. Thank you

THE YOUNG LADY THAT HELPED ME WAS JUST AWESOME, PATIENT WITH ME AND SWEET. She had such a beautiful and friendly voice, I could have talked to her longer. THANK YOU FOR YOUR HELP

The best company ever. I now have 3 phones and get great signal.

I've never had any problems with the Tello reception.

We've had great phone service since we switched to Tello. No lost calls. The price is very affordable.

Flawless cell service for my 3 years. I use automatic bill pay and I have saved a small fortune. Keep up the good work !!

1. Price is right. 2. They don't consistently bother me with unneeded {but surely marvelous!} added stuff. 3. Service to date has been perfect.

I've found that the greatest Tello attribute is consistency I have had no issues with this company from Day One. I think my phone Plan is a Great Value when compared to other National carriers.

never any problems

Absolutely great customer service. He was willing to help to reduce cost and also gave me the solution.

Good price, good service!

As far as we're concerned switching to TELLO was the best move we ever made regarding the low cost, high dependability communication service. I still don't understand why some still choose to pay a much higher monthly price for locked in plans that offer very little in return.

good phone service, website very easy to navigate

It's basically ok phone company, just as good as the others.

It was a great one and everything went smooth and better than what I expected m, it was the middle of the night when I had an issue with my service and the customer service Mr. Maurice Perez was very helpful and showed great patience as I had a very important call to do in regards to my work.

I've been using Tello for a couple of years and it has performed very well. It is on my wife's Moto 5G phone and there is no gaming or other intensive use.

I never have to think about tello. It works, it's easy, no contract.

Thanks for helping me with change the number, I appreciate it!

Very helpful customer service, explained and walked me through changing SIMs succesfully.

Really good like prices easy to get in or change plans and they have a lot fo service everywhere

Excellent Service

Fantastic rates; I can't understand why more people don't use them and why you don't see them reviewed in places like Consumer Reports. And their support is superb – quick responses and actually helpful answers.

The representative was extremely knowledgeable and helped resolve our SIM transfer will we were in the Apple Store

Great service! We've had others in the past, with them the price goes up and quality goes down, but not with tello.

The service is solid and seems affordable but doesn’t offer enough data. Extra data is pricey. If you’re in a remote area, the reception is not great. I have one to two bars in the house. I live in the Mojave desert.

loading their esim and porting your # is a breeze! Their pricing can't be beaten as well! And you call their customer service and you get a person..no phone tree!!!

I do not use the phone much, but each time I do the contact to the phone system works just fine!!

Excellent price for seniors

Happy with their service and happy with their price!

low cost, custom plans, very good customer service.

Excellent service, excellent coverage.

Price coverage

It is convenient to use, the charges are reasonable, and the customer service responses are professional and prompt.

Great experience , I live partly in South America and when I’m in the US I just up the unlimited and use the phone for work and everything , but when in south America. I turn it all down and it cost only $8 to keep the phone and still use it on all WiFi calling .

It is easy to get the roaming resources abroad, and I can have my own cellphone number, I could start to use it when I was in the US. Once I landed in Calgary, I could turn on the roaming and had the Internet immediately, so the experience was so nice, I would like to keep using tello company.

rate is okay but after finishing 35 GB limit, they said it will be slow down but reality is, after 35 GB, internet is completely down. update: they recently changed data limit from 35GB to 50GB! Greatly appreciated for this BIG JUMP!

I’m just happy to switch from my previous cell phone provider. My son helps me out with the process. I’m happy with the great customer service experience. Thank you!!!

Sebastian was extremely knowledgable and amazingly patient and kind with me as we changed and e-sim to a new phone and helping me change the sim card to an old phone.

Dependable service with a great price. Even international calling is included and working, a big plus.

Easy to set up, easy to manage. Great pricing and package