Why customers love us:

best deal for cell phone

NO DROPPED CALLS, NEVER NO SERVICE WHAT CAN I SAY.

service and price won me over.

Excellent value

*Immediate response and help 24/7 *excellent service

The customer service is excellent.

The service area is as good as I've ever had. The monthly cost is amazing and never have I had a problem with service.

My Customer Service representative was Amazing! She was extremely helpful & patient! I’m so happy to be a part of the Tello family!

I called Tello customer services because my phone suddenly couldn't receive text messages. The representative was very helpful and knowledgeable; he directed me to fix the problem online in my Tello account with just a few seconds.

Just great.

everything is gr8 easy online service and very cheap and international calls the best

Great! Support is responsive as well as their services

Tello is the most reasonable carrier by far and do a good job.

I first discovered Tello when I was searching for a provider to replace my old one. That phone was soon to be obsolete and I needed to either replace it with that company or find a new one. I checked with them and the rates were going to be far higher than before so I looked online and found Tello. I've been with them over 4 and a half years now and have had no problems at all!

Best value in cell systems, yet they keep up with new tech developments.

Julia was incredibly patient, kind, and genuinely helpful throughout my porting process. She made the entire experience smooth and stress-free. Excellent service. Thank you Julia!

Tello has been a reliable company for my cell usage. I use very little mobile data and tello provides unlimited texting. Perfect for my situation and at a very reasonable price.

All I wanted was an esim to transfer my phone number too. It was confusing trying to do this you charged me $3 for a new sim when all I wanted was an esim. They corrected everything, so 5 stars now.

Initially having some issues, I was ready to cancel but lucky for me Jorge Rivert at tello answered my call. He patiently helped me get my service back to working. He took the time to listen, giving me options, without any pressure, just truly there to help. A company that has a person on the other end and is still affordable isnt easy to find anymore. It was a bit tricky to navigate how to contact customer service but Im so grateful I got Jorge. He was helpful, professional, informative, and kind. Tello offers very competitive pricing with nice customer service on top. I plan to stay:)

The agent was very patient with me in helping to set up things the way I wanted. The fact people speak clear English is so refreshing.

Jhonatan was super helpful!! Awesome service! Cant beat it! Keep up the great work!!

Great deals! Works perfectly fine with me as an international student who can’t spend much on phone bills! The data also is great ! Love it!!

Customer service was absolutely amazing, so fast and easy.

Diana the rep was very patient, she walked me through the process,i am very happy with the way she helped me.Thank you.

It's good service at a good price.

Good value for the price. Tello should give you a grace period/amount of data, texts, and minutes if you go over on a non-frequent basis close to the end of the billing cycle.

Tello is good to use

Great knowledge, English proficiency and excellent customer service.

Maurice ---Walked me thru the whole re-activate process with great patience - and success. Made my day!!!!

Maurice was so patient and kind and helpful. His voice is very calm and put me at ease, as I was worried and confused about why I was having trouble porting my old number over. He provided clear instructions and excellent customer service! Give that man a raise!!🤗

I was recommended Tello for my phone service to continue to work out of the US, the new plan/port process was seams-less, quick and effective .

I have been and remain a loyal customer. Tello provided me with a very reliable and cost effective choice in cellular service. Since unused data remains on the account as long as you continue to pre-pay for monthly service, it affords you luxury to have data on hand when needed. Also you are not locked into only on set plan price. If your needs for service change, modifying your plan is simple. Tello is in my mind a hidden gem in a market full providers that prioritize profits over service and value.

Jasmine was knowledgeable patient and most important effective!

I needed to activate an esim for Tello. First try didn't work, so called Tello and got support rep Camila. She did a superb job, was patient and very clear as I was juggling 2 phones and a laptop. 5 stars indeed! Wow, great service!

Mauricio was awesome - just so helpful and patient in helping me add a line and transfer phones! Tello has always been great for me the last 4 years. Same quality as the big guys... and a low price

It is very reasonably priced and meets my needs, which may not be adequate for someone else.

Rapido y Efectivo, 100% recomendado

I was impressed by Tello Porting a number was fast and straightforward. The Deal-a-Meal-style Plans were extremely up-front and easy to select. I panicked a bit about eSims (my fault) and contacted customer support; they responded promptly and with correct information.

Great price for unlimited talk and text. Service is good.

Love Tello! So easy to use, inexpensive, and unlike these big companies, they actually lowered the price of one of their plans!!! Like...AMAZING!

friendly, price affordable plans.

Good service and bargain price.

All my interaction with Tello have all been positive.

I’m definitely challenged by technology. When I was stuck trying to change my cell phone over to Tello, customer service sent me detailed instructions. Unfortunately, I was still stumped. Then I was able to speak with Sebastian, who was so kind and patient. He got my phone straightened out, and I am now a happy Tello Customer.

It always works!

I LOVE Tello! I'm retired, so maybe my needs are less. But I have had NO issues with my phone/data service, and I have two phones. No dropped calls and PERFECT data access as needed. And people that you can understand are available when you need help with something. The cost is beyond phenomenal. Try it!

Phone arrived in 3 days and was up and running within the hour. Love Tello's prices and service. We've never had a connectivity issue and our phones last for years.

Fast prompt service with no hassle.

Diana was patient and very polite. If I need help again I hope I reach her.

Good signal everywhere. Low cost. Excellent website-easy to find what you need. Flexible plans. Free international calling to many countries.

Great support and efficient!

Great Price and Fast Service

Unlimited is the only way to go the price is marvelous

I signed up with Tello today. I screwed something up and it was my own fault so I called them and they were incredibly gracious and helpful and their rates are great as well.

Julia, a phone helper with Tello, fixed my smartphone problem very quickly.

Tello is the must-have US cell service for expats who want to keep a US number. Unlike Google Voice, it's a proper cell number required by many financial institutions for 2FA SMS. Custom designed plans allow user to pick what's important to them between calling, SMS and data. I'm a new user but tried and tested with calling and SMS, sending and receiving. The prices can't be beat.

Patience by customer service representative with explanation of Sim card activation

Great Experiance.

Very good price. Excellent cell service.

I was in Greece for 2 weeks and I had no problems with their roaming services. Very affordable and easy to use.

From the USER perspective, I get the same service as people paying 5 times as much. Service is not compromised. Billing is handled professionally and correctly. This is one of the few remaining "good guy" companies left on the planet.

Ported over to tello keeping my old phone number from another carrier today. The transaction was quick. I had an e-sim from my previous carrier and called tello customer service(Nicole) who promptly assisted me in deleting the e-sim. This was my second time to call tello customer support. Both times I found staff to be friendly, efficient and helpful.

You all gave me my tele communications back. Im not one to change providers, I was with Straight Talk, 16 years. I had great service until March of this year. I search you all and your prepaid is awesome, 2 Lines for $50& you all actually have connected service. Ill stay as long as I have service. East Tennessee region.

A straightforward and transparent system that works. A price point that is comfortable. Flexibility.

Convenient to use and reasonably priced

Diana Andia is a great customer service representative and guided me through the website so I could add another line. Tello provides a reasonable price.

Great company with great service! I've been with Tello since about 2017, maybe longer. Their customer service is great, although I rarely need them. If you want, you can actually chat on the PHONE with a live agent, with only a few minutes wait at most! (Imagine that!) I've never had a problem , I have only called a few times to understand the upgrades to my plan I've gotten without even having to make a change! My most recent call was to understand international calling. We are headed to Germany. The roaming rate is 6 cents a minute while T-Mobile's is FIFTY cents. The coverage is very good, even in rural areas since T-Mobile bought out Sprint and everything went to the GSM network (long, long ago--- does anyone out there remember the CDMA network and locked phones?). The company has upgraded the plans and only lowered the rates. I love how flexible it all is. Buy what you need, get extra only when needed. I burn only 10 or 12 gig's a month because I don't game or watch a lot of videos. My bill is less than what my spouse pays just in taxes on the unlimited T Mobile plan he shares with our daughter. I haven't convinced him to switch. He likes the big-name brand I guess. But I can tell you, my service is just as good as his. It's the same network! He just told me he is going to pay T Mobile 75 dollars to add international service for a month. What for? GET TELLO. See for yourself.

Tello customer service is excellent! Nicole was cheerful and helped me quickly and efficiently. I recommend Tello to everyone.

I'm very happy with the Tello service. I always have a very strong signal on my phone.

Service is almost never below 3 bars. Price is great. Love the ease of use on the website. Unlimited everything for 25 bucks??? Heck yeah!

despite just using the service completely through a website all the things i need to use to manage my plans are just there and just work. Great self service. Price is really good too.

I had the pleasure of getting Jhonatan Cadima as my representative. His english was perfect and he spoke in a way that was easy to follow. I usually struggle with fixing these types of problems myself, so I appreciated the time and help I received from Jhonatan. Thank you!

I purchased a new Samsung cell phone for my father in law who is in a nursing home. I was completely unfamiliar with the Android operating system and called Tello support for assistance setting up the new phone. I was fortunate to have Camila answer my call, as she was extremely helpful, patient, and personable. I couldn’t have asked for better help with my many questions about Google, Samsung, and Tello.

John Help me a lot and being so nice and helpful in customer service

The BEST. I will not ever leave TELLO

Lucas gave excellent and kind attention to my immediate need. i made an error buying a new number with eSIM card but really needed a SIM card for my dual phone number iphone 11. it was easy correction and was credited for my error. expecting my newSIM card in two days. i also got the best plan for both numbers. highly recommend Tello to everyone i know.

easy to understand billing, and great service

good technical and customer support

Tello is a very cheap service

I have had nothing but great and satisfying responses from Tello customer service representatives I have had interactions with. They have all been polite, knowledgeable, patient in addressing my problems and helping me to solve them satisfactorily. My sincere thanks to Darrel and to all of Tello's customer service for your patient and kind assistance. Thank you Tello for providing us with such a dedicated and knowledgeable customer service team.189

Great service, super fast website, good prices

El servicio al cliente fue excelente. El área donde me encuentro no hay mucha señal pero con ayuda del agente pude configurarla para que funcione con WiFi las llamadas y sms. Franco fue muy atento y su explicación clara y amigable!!

The woman I spoke with was extremely patient and walked me through every step, the perfect example of customer service.

reliable prompt service good quality

The CSR, Diana, was very patient with me despite me having trouble logging in to my account and graciously talked me thru the whole process. I highly recommend TELLO to anyone needing cell phone service.

I am an old man with a vision problem. My wife is in the hospital all alone...and my cell (tello) was out of minutes. I had no idea what to do. She needs to talk to me when i get home from my late visits driving in the dark which means I can drive but rather slowly and very carefully. I am able but the small print and my lack of new technology is hard for me. Maurice is God sent! He walked me through the process when i found the site for Tello to add a newer program with minutes I will need for car breakdowns and more importantly to be able to keep contact with my wife which is in a bad way. I am in tears that Maurice was so patient to with my " clock here and click there on the site computer screen and update your visa card and click there". He saved the day...and it took a long time for us to see "success" on the site. You need to keep this fellow...he knows his way and is good with people....somewhat hard to find now a days. I am telling every nurse and doctor today that I see today....that Tello is great and Maurice is the man! Thank you, Walter Calgaro

Tello phone service service is amazing, I handle everything on line. I have occasionally used more Data then I signed up for with my plan and tello sends me a text asking if I want to add a little more until my billing cycle renews and with 1 click on my phone I'm done. I Love it and recommend it.

The agent was very patient and understanding and the issue was solved easily

Tello is GREAT!!! Great coverage and it saves me a ton of money every month.

Wonderful It is commonwealth

The agent was polite and respectful, and walked me through the steps to resolve my issue. Granted being older was nice for the agent to politely to explain what I needed to do on my phone.

Jhonatan was very professional, polite, and easy to understand. He had patience when things were hard and was a huge help in resolving our dilemma.

The best service I’ve ever had in my life better than T-mobile and MINT MOBILE better overall. Service great customer service great price greater.

I had a amazing experience with the customer support service, i got a refund instantly. Great service, great customer orientation. Thank you!

Ordinarily I am very satisfied with Tello. My wife did have a problem using her iPhone while traveling overseas. I called Tello, but they couldn’t correct the problem. I understand that if she had contacted Tello before leaving on her trip, they could have done something to her account so she could have used her iPhone in the foreign country (Australia).

Actual service, knowledge and price.

Excellent Aa

Daniel was patient and helpful explaining my plan choices to me. Since the price difference was relatively small I upgraded to data. A few days before Nicole helped me when she reset the network after she tried other things to help me and it worked. I then got better reception. The plan prices at Tello are good, but the best part is the kind people who help by telephone. They are always pleasant and helpful.

Really amazing customer support. Helped me understand the limitations of the service and then move to another service. Exceptional.

The Perfect service support