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Why customers love us:

tello.com has been called "the best thing since sliced bread"
& we have more than 10,300 reviews from our customers,
who appreciate us for:
  • Amazing customer service
  • Easily customizable plans
  • Pure freedom
  • Big savings
  • Reliable service

See what our customers have to say:

Excellent
 	4.5 out of 5 ★
4.6 out of 5 based on 10308 reviews
 	5 out of 5 ★
Nancy
December 11, 2023
Excellent Customer Service
Sebastian, Your professionalism, patience, and dedication to resolving my issue were truly exceptional.
 	5 out of 5 ★
Reuben I Baltazar
December 11, 2023
I have been with Tello for few years…
I have been with Tello for few years with outstanding service ... no issues and will recommend to friends and relatives.
 	5 out of 5 ★
Jan
December 11, 2023
Great service for a great price
Great service for a great price
 	5 out of 5 ★
Elaine Cookingham
December 10, 2023
Great price and great wireless service!
Great price and great wireless service!
 	5 out of 5 ★
NATALIE SEROPOVA
December 10, 2023
The best customer service and price!
The best customer service and price!
 	5 out of 5 ★
ron t
December 10, 2023
great service
great service, we have had for years, and a great price.
 	5 out of 5 ★
gil favela
December 10, 2023
Great prize
Great prize! Easy to work with.
 	5 out of 5 ★
William Staib
December 9, 2023
Very helpful customer service
We had a problem with data downloads. It turned out to have nothing to do with Tello whatsoever. However, Tello Customer support person was immensely helpful and patiently assisted us to reset our iPhone until the networking problems were resolved.
 	5 out of 5 ★
Pat Glasscock
December 9, 2023
Easy Sim Replacement
My son lost his phone and it was easy, quick and inexpensive to replace the Sim card and I was able to keep the original number.
 	5 out of 5 ★
Gregory Hoffman
December 8, 2023
Very affordable mobile provider
Quick, friendly , fast service
 	5 out of 5 ★
MRG
December 8, 2023
I had a small issue with Tello…
I had a small issue with Tello regarding billing and was surprised at how fast and efficiently they responded to my concern. Not only did they clearly explain the policy in question, but they also went beyond what I thought necessary to immediately accommodate my request. The response time was measured in minutes (via email!). So, kudos to Tello - keep up the good work.
 	5 out of 5 ★
Michael Del Duca
December 8, 2023
Unexpected digital experience
The customer service person was great. He was very respectful and patient with a person like me who is almost total digital ignorant. He took the tine and walk me through all of the needed steps to handle my lost phone and purchasing a new one.
 	5 out of 5 ★
Mud Pascal
December 8, 2023
International calls are FREE
Outstanding feature is the inclusion of free international calls as well as the cost beingone third of plans offered by major carriers like Verizon or T-Mobile. Dependable service, boasting no drop calls or missed messages, whether it's for international or local calls. Tello's user-friendly system allows almost anyone to change their SIM card and effortlessly port their existing number to the Tello service.
 	5 out of 5 ★
Rachel de
December 8, 2023
The Best Deal There Is!
Tello always tells you the whole story-- upfront. No if , ands or buts. Tello increased my service-- not the price! Tello does not pretend to give services they do not give. Tello web-site is clear and not filed with extraneous advertisements for additional services. Tello reps are always knowledgeable, polite, patient and eager to be helpful. Honesty is the best policy-- and Tello is the best.
 	5 out of 5 ★
Kai
December 8, 2023
Best affordable plan!
Best affordable plan!
 	5 out of 5 ★
G R
December 8, 2023
Outstanding Customer Service w personal follow-up
Tello is a unique company in that their customer service reps really do their job. Every time I have called, they have answered my questions thoroughly and even gone above and beyond with personally typed out emails providing instructions. Also, VERY VERY important is that they are not an off shore phone bank of foreigners parroting predetermined responses, but rather they have service reps that are native English speakers or if foreign born, their accents are not too heavy. Very reasonably priced plans as well that don't require a contract. Good job Tello!!!
 	5 out of 5 ★
Servicios Profesionales
December 8, 2023
Excellet services
Excellet services
 	5 out of 5 ★
Dave Wood
December 8, 2023
Excellent service and support via phone…
Excellent service and support via phone call.
 	5 out of 5 ★
eb
December 8, 2023
Great service
Great service, low price. g
 	5 out of 5 ★
Figurelli Wileiner Moisés
December 8, 2023
Perfect and excelent
Todo excelente y súper práctico , rápido , innovador, excelente atención, económico. En resumen lo mejor de lo mejor . Tutto eccellente e super pratico, veloce, innovativo, ottima attenzione, economico. In sintesi il meglio del meglio . All excellent and super practical, fast, innovative, excellent service, economical. In short, the best of the best.
 	5 out of 5 ★
Remberto Molina
December 7, 2023
My best decision that i have made it have ever switched me over at tello mobile carrier service company " me, my wife, and my daughter"…
"Well I'm very honest loyalty and truly expressing my thoughts and feelings about you "tello mobile " you really are doing an amazing awesome fantastic splendid job with these newest updates features about your reasonable affordable fantastic plans that you really are offering and supplying at your loyalty truly customers clients really I'm the happiest person have ever moved me switch me over at your fantastic amazing awesome spectacular splendid" tello mobile carrier service company tello and i don't regret and anybody else that are reading my " news feeds" and comments i really tell you that you'll make the best decision in to switch over in move in all your phone service at tello mobile you won't regret make this kind of change arrangements and really it will be affordable reasonable fairful justful worthy fantastic for everyone budget OK so my dear people don't hesitate to join it at the big amazing fantastic tello mobile carrier service company fellowship fraternity OK i recommend you at blind eyes that activate your" GSM unlocked cellphones compatible with tello mobile ok and 💯% without hesitation you won't regret have ever made this decision in everyone of your lives ok this it isn't any propaganda this it's something real that me like "tello customer client" me, my wife, and my daughter we're living and enjoying this amazing fantastic service that tello it has gave us the amazing opportunity to belongs and to be part of the big family fellowship fraternity of tello mobile carrier company ok"
 	5 out of 5 ★
Melissa Wingo
December 7, 2023
Thank you so much Tello!!!
Thank you so much Tello for your incredible and generous gift of data increase and unbelievable price drop for my Unlimited Plan! It was completely unexpected and truly appreciated! It is a blessing to me and my mother in so many ways. I've been with you for over a year now with no issues of any sort. In fact my mother is in need of a new phone and provider and knowing my satisfaction with your company is planning on switching to Tello as soon as possible. Thank you so much! God bless you,and again,thank you!
 	5 out of 5 ★
Joyce White
December 7, 2023
Tello- Not Too Good To Be True!
I was an AT&T customer for more than 20 years. I have nothing bad to say about them at all but due to a drastic reduction in our finances we could no longer afford them. After researching we decided to try Tello. My thoughts were that with such great prices their service must be a dud. Boy, was I wrong! From the very first, my every experience with them has been an A++. I needed a new Sim card-they told me how. I wanted to import my number-they helped me every step of the way. Every need has been efficiently and politely met. The service is great. I have zero complaints. And now they tell me that my data is being doubled with no price increase? Amazing! I had to make sure I understood correctly! Needless to say, I am one happy, satisfied customer!
 	5 out of 5 ★
Erika Roberts
December 7, 2023
myTello is great so far!!!
i hate cricket wireless with a passion. they constantly double charge their customers for months of service and refuse to give refunds under any circumstances. tello was quick with porting a phone number im sentimentally attached to, only $25 for unlimited that cricket was charging me $50 for, and they don't double charge your account when using a debit card. eSim makes things super quick, didn't have to worry about waiting for a physical sim to show up in the mail. my agent that helped me port over my number, Nicole, was amazing and quick. Will be reccommending this service to all my phone-geek friends.
 	5 out of 5 ★
David Brown
December 7, 2023
Free upgrade
Hello Tello Customer Service, I just want to say "thank you" for my plan's upgrade for no additional cost! This is really an attractive business decision.
 	5 out of 5 ★
susan barton
December 7, 2023
Tello lets me keep all the fuss and…
Tello lets me keep all the fuss and worry about my account out of sight and mind .Thank You
 	5 out of 5 ★
Robert Fulton
December 7, 2023
Tello works for us
Tello works for us. We've been using it for over two years now, and have never had a problem. We travel up and down the East Coast, listening to Pandora and placing phone calls at will, admittedly along the freeways/interstates, and I don't recall coverage problems. Oh yes, and we've saved quite a bit of $ over our previous plan(s) in the process. Consider that we rely on cell phones exclusively for communication... we dumped our landline years ago...we get more cellular data than we need, both lines together cost under $30 total, it's beyond me why anyone would voluntarily pay more! After all, a phone call is a phone call, a MB is a MB regardless of which carrier supplies it. It's the same!
 	5 out of 5 ★
Ronald Lambert
December 7, 2023
I'm not very good at giving reviews
I'm not very good at giving reviews, but I can say that Tello was very helpful in setting me up with a great phone and service plan that I can afford. They have plans and phones that meet every budget and are there to assist with any problems you may have, (for those of you that are like me when it comes to tech).
 	5 out of 5 ★
Zeb Mahmud
December 7, 2023
Simple process
Same network as tmobile with simple plans
 	5 out of 5 ★
Randy Ness
December 7, 2023
My new phone was not working and I…
My new phone was not working and I called to find out why. Your rep.did some tests and determined that the problem was my phone. She told me what to do to verify if that was the problem and she was right.
 	5 out of 5 ★
Walter Thompson Jr
December 7, 2023
The Best Service For The Best Price
Great service at a super price...Thanks Tello
 	5 out of 5 ★
Shirleew
December 6, 2023
Tello service works well with no pressure to upgrade from basic.
I like Tello because you’re not always trying to make me spend more and upgrade. I will keep recommending Tello to friends because the service is trouble free.
 	5 out of 5 ★
Bert Mathus
December 6, 2023
GREAT SERVICE FOR A BETTER PRICE
GREAT SERVICE FOR A BETTER PRICE, I AM VERY HAPPY!!!
 	5 out of 5 ★
CR
December 6, 2023
Customer service
Customer service was great
 	5 out of 5 ★
Linda Kop
December 6, 2023
Just a GREAT mobile phone company
Just a GREAT mobile phone company. Low cost & no contracts!!
 	5 out of 5 ★
Ron Mutuc
December 6, 2023
Best deal
Best deal, good speed, good signal
 	5 out of 5 ★
Sergeo
December 5, 2023
Tello is a great service and the…
Tello is a great service and the customer service is the best i have ever had on any services
 	5 out of 5 ★
c.b. duncan
December 5, 2023
Tello's new rates for the unlimited…
Tello's new rates for the unlimited data plan and their considerable increase of GBs on the plan were an unexpected surprise and so very welcome. Because my budget does not justify investing in home internet service (I'm not even sure it's available where I live but, if it is, I'm sure it's not cheap), I depend on my Tello account for all communication with the outside world. Not surprisingly, it is easy to use up the data. But Tello's increase of data and decrease on price really means a lot. As important, it also demonstrates that Tello appreciates our business and desires to cultivate loyal customers. We could be cynical and point out that there's stiff competition among providers and so chalk up Tello's business move to no more than an effort to remain solvent. But I think Tello should be commended for--and feel good about--the approach to solvency they have chosen. They already have very good pricing and very good customer service. They didn't have to make this move to keep my business. I'm grateful.
 	5 out of 5 ★
Greyboy
December 5, 2023
Tello Email
Received email today from Tello informing me that they are doubling the data on my plan with no price increase. This is a great company, with great prices and excellent customer service. I recommend them for cell phone service.
 	5 out of 5 ★
Tareq Abdulfattah
December 5, 2023
I love Tello
I love Tello. I have 2 lines with Tello and the service is great. I will be switching my 3 other lines from T Mobile to Tello pretty soon. The price is great and I love the customized family plan. Not everyone in my household needs an unlimited plan and thats what makes Tello great.
 	5 out of 5 ★
Theresa
December 5, 2023
An extra GB of data - Christmas came early!
What a nice surprise, an early Cmas gift of an extra GB on my basic plan. Wow! Just when I thought Tello couldn't get any better. I've experienced such excellent service since switching to Tello, thank you!
 	5 out of 5 ★
KB
December 5, 2023
You guys are incredible
You guys are incredible! More data at the same price? You can't get much better than that! It is appreciated!
 	5 out of 5 ★
Carmelite Nuns
December 5, 2023
Doubled our data space for free - so nice!
We're on the cheapest plan possible, and Tello just doubled our data space for free. So nice! We really like this simple, straightforward and non-intrusive company that does very well what we pay them to do. God bless them!
 	5 out of 5 ★
Dan
December 5, 2023
Tello Is Great!
This was an unbelievable experience. I received an email from Tello showing my 2GB data plan has been increased to 5GB at the same cost. This sort of thing just doesn't happen. I felt I was already getting a great deal. I wish more companies would follow their lead.
 	5 out of 5 ★
alex t.
December 5, 2023
I've had Tello for about 2 months now…
I've had Tello for about 2 months now (switched from xfinity) and I'm very happy with them. The coverage is excellent and I'm paying about a third of what I was paying with Xfinity.
 	5 out of 5 ★
Rachael S.
December 5, 2023
Best phone provider I've had by a long shot
Great prices, real people, good customer service, user friendly, and love that they don't lock you into a plan.
 	5 out of 5 ★
Karen
December 5, 2023
Tello is a wonderful company
Tello is a wonderful company. They are a very affordable company. My entire family has tello. The company is easy to work with online. Don't hesitate to get tello. Thank You Tello
 	5 out of 5 ★
K.B.
December 5, 2023
Tello is wonderful!
I have received excellent service the entire time that I have had Tello for my cellphone service provider. And I just found out that my 1G of data for $10/mo. has been adjusted to 2G of data for the exact same price of $10 plus tax (of course) starting with my next month. That gives me a bit of "breathing room", not that I needed it, but it is nice to have if I ever do need it. Yay for Tello!
 	5 out of 5 ★
Peter Brook
December 5, 2023
I appreciate Tello
I appreciate Tello rewarding loyal members with double data, much needed these days. Tello is so easy to deal with, I appreciate that.
 	5 out of 5 ★
THOMAS PASZEK
December 5, 2023
need help?
Customer service was helpful.
 	5 out of 5 ★
Malgorzata Rzeczkowska
December 5, 2023
Excellent service for many years.
My family is with Tello for many years and we are very happy with this provider. Excellent service. I always recommend it to my friends.
 	5 out of 5 ★
Erom
December 5, 2023
Unlimited Flexibility Is The Way
Unlimited flexibility is the way, the one one can't do without, omnipresent option among others to permanently come by as you choose a cellphone plan, and that's what you get with Tello Mobile. Depending on your needs at any given moment, you are able to select and/or customize a plan that fits properly you desire. In addition, on top of this, you get more data so far with each plan for the price than the competition out there by comparison. You're never tied to a stack or bundle buy to realize your own standard or tailored plan, ever. An excellent and cleanly simplified web UI to complete most of your activities about your account and plan options, and to expediting your bills privately in your own comfort. Concurrently, a mobile app is also conveniently available. I personally searched and compared several providers in the nation, and, indubitably Tello took the palm by far. Look and try it for yourself, beside my humble and personal opinion. A plethora of options in all plans that comes freely with zero(0) additional fees. If you do care about that flexibility and for saving accordingly, please, honestly check Tello out. You'll rejoice with the service as I do, unequivocally. Cheers
 	5 out of 5 ★
Amy Rogoski
December 5, 2023
Great price
Great price
 	5 out of 5 ★
Joe Bommarito
December 5, 2023
I love tello great phone and support…
I love tello great phone and support service and price beats out all the big cell companies.
 	5 out of 5 ★
Horizon West Pet Care LLC
December 5, 2023
Awesome service at an amazing price!
Awesome service at an amazing price!
 	5 out of 5 ★
David
December 4, 2023
Tello is a great service
Tello is a great service, especially for seniors, as it is easy to install and provides articulate customer service by phone. Highly recommended.
 	5 out of 5 ★
Leslie Weathermon
December 4, 2023
Wonderful Company
I have been a customer with Tello for six years. I am excited to receive this amazing perk! More data at the same price! Plus the price went down!! Thank you for rewarding long term customers!
 	5 out of 5 ★
GC
December 4, 2023
Excellent Service, Great Price
Excellent service at a price I can not beat.
 	5 out of 5 ★
BEATRICE Norris
December 4, 2023
good job
good job team
 	5 out of 5 ★
Judith Bush
December 4, 2023
Consistent service.
Consistent service.
 	4 out of 5 ★
Glenn J
December 3, 2023
The pricing is great
The pricing is great and commiserate wiht the services provided. The only gripe I have is the performance of the flip phone which reacts slowly to inputs,
 	5 out of 5 ★
Constantin Tsimpouklis
December 3, 2023
The Lady was very Helpful and Polite.
The Lady was very Helpful and Polite. Thenkyou.
 	5 out of 5 ★
Howard Blaiir
December 2, 2023
The man was fast as well as patientand…
The man was fast as well as patientand very helpful.
 	4 out of 5 ★
Richard Wilhelm
December 2, 2023
Better service than my previous…
Better service than my previous provider. Pure talk who claim to be Veteran driven had poorer service and fraudulently charged me $85 for a phone line I never authorized. Tello costs less and provides better for this Veteran.
 	5 out of 5 ★
Remberto Molina
December 2, 2023
"My best experience that ever have had with an amazing awesome fantastic extraordinary mobile company" tello mobile""Well my amazing awesome fantastic…
"Well my amazing awesome fantastic spectacular splendid experience that I'm having with tello it's that tello it has" the most reasonable affordable mobile service plans around here in the United States with good amazing data mobile unlimited talk and texts which in no one another mobile service company you'll find only here in tello mobile I'm very happy pleased have ever switch me over at tello with #3 services lines at the same time " my wife phone/ my daughter phone/ and mine phone OK so i would recommend to anybody else at blind eyes to activate their service phones with tello#1 one of the best exelente achievement highest companies about mobile service plans OK that you so much tello for have ever opened your amazing door for me and have ever gave me this amazing opportunity to belongs to your amazing tello fellowship fraternity OK""
 	5 out of 5 ★
Suguru Ogata
December 1, 2023
Thank you for your good response
I made a mistake in rollover my contract plan and consulted the customer center. Customer support responded quickly to my issue.
 	5 out of 5 ★
David Wu
December 1, 2023
Reliable service!
It has good reliable services no matter where I went.
 	5 out of 5 ★
Lester Koike
December 1, 2023
Good customer service.
Good customer service.
 	5 out of 5 ★
Marty Rakovan
November 30, 2023
Cost is cheap
Cost is cheap, service is as good as any other provider in my area, which is rural so everyone has a dead spot here and there. Happy with the plan I have.
 	5 out of 5 ★
Emma Perry
November 30, 2023
Simple, affordable, all I need.
Simple, affordable, all I need. What else can I say? :)
 	5 out of 5 ★
customer
November 30, 2023
I love Tello
I love Tello. Great value!
 	5 out of 5 ★
hui-nee
November 29, 2023
I was able to get my problem solved
I was able to get my problem solved
 	5 out of 5 ★
Hulen
November 29, 2023
Great service
Great service. Fits my needs perfectly.
 	5 out of 5 ★
Fiona L
November 29, 2023
Amazing value for money!
I can't believe how much money I was wasting with AT&T for so long. Tello simply give me a lot more value for a much cheaper price and I LOVE their cheap international calling rates!
 	5 out of 5 ★
John Holton
November 28, 2023
Choices updated!
Usually the choices are dependable OR affordable… Tello achieves dependable AND affordable! Keep up the great work Tello :-)
 	5 out of 5 ★
Simone
November 28, 2023
I love Tello
I love Tello, because i am 84 years old and only need a phone for emergencies or reaching my kids…i hardly use it BUT can afford the price from my social security. I feel confident when i go out that if i need help i have a phone to get help…i think you should advertise more to the elderly who cant afford most phone lines. I am very happy to have Tello. Thanks for making it possible.
 	5 out of 5 ★
Buck Green
November 27, 2023
Very much pleased.
Very much pleased.
 	5 out of 5 ★
Asgart Juri
November 27, 2023
Best Solution is Tello
Well, Tello for me and any other people around the world is the best solution. Fantastic service, awesome support. I can and do rely on Tello whenever I need. I am 1000% sure that my inquiry will be received, acknowledged and the solution is to be found just within a short period of time. I love Tello!
 	5 out of 5 ★
Annette Bernier
November 27, 2023
Hands down
Hands down, the best service for the best price
 	5 out of 5 ★
Eang Ung
November 27, 2023
Curtercy
Polite , available to answer My phone call.
 	5 out of 5 ★
Deric Margolis
November 26, 2023
Great service and decent rates too.
Great service and decent rates too.
 	5 out of 5 ★
NYC customer
November 26, 2023
Great value and good service
Great value and good service. Couldn't ask for more!
 	5 out of 5 ★
Nancy
November 25, 2023
I love your telephone service and have…
I love your telephone service and have told many people about it. Several have decided to get it for themselves and are very happy!
 	4 out of 5 ★
Robert Gake
November 25, 2023
Staying with me to assure that the…
Staying with me to assure that the numbers transferred to Tello.
 	5 out of 5 ★
Heesoon Jun
November 25, 2023
Thorough explanations and professional
Thorough explanations and professional
 	5 out of 5 ★
Terry Moore
November 25, 2023
Customer service rep was efficient, wonderful and understanding
The customer service rep, Thay, answered immediately, and was very gracious and understanding. He efficiently rectified a billing recharge situation, even though the "error" was made by me, the customer, and not Tello, thereby saving me a lot of money down the line. I was left with a wonderful feeling this Thanksgiving weekend. We will definitely stay with this company for many more years to come!
 	5 out of 5 ★
Nicholas
November 24, 2023
Rather than to blow me off or dismissed…
Rather than to blow me off or dismissed my concerns, a customer service representative named Joseph told me my case number which none of the orevioya representatives even mentioned. He updated me on tye status of my case and assured me that my concerns would be handled expeditiously.
 	4 out of 5 ★
jamshyd rasekh
November 23, 2023
Good customer service
Good customer service
 	5 out of 5 ★
ROBERT BELL
November 23, 2023
Love Tello
Love Tello! they respond to customers right away and always come through
 	5 out of 5 ★
Ray Miller
November 22, 2023
Getting my number ported after I…
Getting my number ported after I screwed up.
 	5 out of 5 ★
H G
November 22, 2023
Convenient and applicable
Have been using Tello for a while. The usage plans are diverse, easy to choose, and easy to change plans at any time. The effect is good and the price is very reasonable.
 	5 out of 5 ★
W Hunter
November 22, 2023
Just right for me
Tello is perfect for my need....a little talk & text, just a little data...at a little price.
 	5 out of 5 ★
Philip
November 21, 2023
A great money-saver
I've used Tello for more than a year. My cell service has a few minor blips; one caller doesn't hear my phone ring when she calls me. But the call goes thru, and the quality is as good as with my previous carriers. It's a great money-saver.
 	5 out of 5 ★
gemtex
November 21, 2023
Great Service at a Great Price
Great Service at a Great Price. I have been using tello for over 2 years and I am completely satisfied. A few times I did have to contact customer service and each time I would get right through an speak with a Real Live Person, who I could understand. Every time I received help. I almost feel guilty paying such a low phone bill each month. Over this time I have converted a handful of family members and they have also been very satisfied.
 	5 out of 5 ★
Geoff Nicklen
November 21, 2023
Sebastian helped the best he could.
Sebastian helped the best he could. Having a live person for customer service is really really good. You cannot even get a phone number from X finity.
 	5 out of 5 ★
RD
November 19, 2023
Good service.
Good service.
 	5 out of 5 ★
Richard Descutner
November 19, 2023
Always reliable and service
Always reliable and service Consistent, and a great price!
 	5 out of 5 ★
Frank
November 18, 2023
very helpful answered all my questions
very helpful answered all my questions
 	5 out of 5 ★
customer
November 18, 2023
Excellent service
Excellent service, never a dropped call, fantastic pricing!
 	4 out of 5 ★
Sara Cargill
November 18, 2023
Love the service
Love the service. However, my voicemail feature is very much delayed to receive a message. Is it my phone or this service? Other than that, it’s great…and so reasonable in cost. Thank you.
It’s time to be happy with your wireless service!