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Why customers love us:

tello.com has been called “the best thing since sliced bread”
& we have more than 7,500 reviews from our customers,
who appreciate us for:
  • Amazing customer service
  • Easily customizable plans
  • Pure freedom
  • Big savings
  • Reliable service

See what our customers have to say:

Excellent
 	4.5 out of 5 ★
4.6 out of 5 based on 7521 reviews
 	5 out of 5 ★
marilyn Crossan
July 30
Tello has excellent customer service…
Tello has excellent customer service and knowledgable customer reps. The cost is low also.
 	4 out of 5 ★
Senior user!
July 29
Okay for everyday use
Sorry that my partial review got either lost or you have an unfinished review. So, I will continue with my few remaining comments. The phone suits my needs very well overall. I'm not a user like the "young" people so I am not constantly on it. The phone is there for me to get in touch with my children (adults and grandchildren) when needed and/or social call to them. Do very much like the METS updates every day. Generally it satisfies my need and wants and the cost plan is reasonable for my budget.
 	5 out of 5 ★
Robert Emanual
July 29
Reliable service at a fair price.
Reliable service at a fair price.
 	5 out of 5 ★
Kim
July 28
Excellent…
Excellent provider offering outstanding prices for pre-paid service with limited data. Plus, free calling to over 65 countries!
 	5 out of 5 ★
Mircea Chioreanu
July 28
Not expensive but not cheap
Good service for the money!
 	5 out of 5 ★
Fernando Esquivel
July 27
Superb!!!
Superb!!!! Tello is the cell phone company I was looking for. I live and work in Argentina but visit the US more than 5 times a year and I needed a US telephone number as well as cell service while I am in the US, previously I had a prepaid T-Mobile line which I had to charge with at least 3 bucks a month that included only 30 minutes or texts with no internet, no international calls included. I switched to Tello and now I have excellent service, internet and minutes including international calls with the possibility of using the line even in my home country with WiFi Calling as if I were in the US, as well as free texting. I've already used the International calls to Argentina, Brazil and Spain (landlines and cells) with no problem. I've also traveled around the States with perfect, flawless and reliable service. My experience using the service while in the US is excellent. High fives to Tello!
 	5 out of 5 ★
Charles Evans
July 27
Super
Super, patient customer service.
 	4 out of 5 ★
DaeNell Douglas
July 27
Coverage
The coverage for this phone service is adequate for the times I am in areas of population, but I spent 50+% of my time in rural and less populated areas while camping, fishing, hiking. Those are the areas where having the ability for emergency services are more important. The upside is that my plan is far more affordable than any other plan at this time.
 	5 out of 5 ★
Ginny
July 26
Thank you for an affordable plan and a rep who walked me through obtaining a phone.
Thank you, Thank you, Thank you for Susanna. She is a KEEPER!!!! I am such a greenhorn. I needed Susanna to hold my hand through the entire process of my finding a phone and a plan. And I didn't always understand what I was supposed to do next. Sigh. But Susanna graciously and patiently led me through all the necessary steps. And I got confused more than once. I am used to my land line! I finally got everything and am looking forward to getting my phone. And thank you for giving me the opportunity to thank you for Susanna's time and help. And thank you for a phone and a plan that is AFFORDABLE!!
 	5 out of 5 ★
Scott Chapman
July 26
Tello provides good service at a fair…
Tello provides good service at a fair price.
 	5 out of 5 ★
Ed Bassin
July 26
Customer twice, and would do it again
I've used them twice and only left because my daughter is going off to college in an area where the Sprint network is awful. I went back a second time and would go back again if we have trouble with the replacement MVNO (US Mobile). What I liked most was the quality customer service (just ahead of the price). I've had trouble setting up a phone and they walked me through the process, and stayed on the line to make sure the activation went properly. I had a minor account issue and resolved that through the chat. It was how chat-based service should work, not like what I experienced when paying Sprint a lot more. I'm not a big fan of the Sprint network, but they are moving to T-Mobile. Don't know how that will be.
 	5 out of 5 ★
Ed K
July 25
High fives to Tello!
I have used at least 6 telecom vendors over the last 20 years ... and Tello is by far the best in terms of service, payment processing, and customer communications! High fives to Tello!
 	5 out of 5 ★
Gene Chapman
July 25
I am a return customer for good reason.
I am a return customer for good reason.
 	5 out of 5 ★
Ybis Osorio
July 25
El servicio es excelente pero me…
El servicio es excelente pero me gustaría que servicio al cliente sea más personalizado, que no existiera mucha comunicación con sistemas computarizados Gracias
 	5 out of 5 ★
Chuck
July 25
Great service
Great service, great price, easy to pay.
 	5 out of 5 ★
Peggy Evans
July 24
I love your service
I love your service. I tell everyone about this. Most people don’t believe the price
 	5 out of 5 ★
Lawrence
July 24
Can't beat Tello!
Can't beat Tello for the price, customer assistance, and quality of their cellphone services.
 	5 out of 5 ★
Steve Ruzicka
July 24
Great service
Easiest activation of new card after call with customer support. Excellent choice for plans.
 	5 out of 5 ★
Wallace Wescovich
July 23
I love Tello!!
I love Tello!!! The phone is always answered by a live person and they solve your problem instead of handing you off to others. The price is right and the service is amazing.
 	5 out of 5 ★
Joan
July 23
Exceptional Customer Service - THX Estrella (Stella)
I switched to Tello in Oct 2020 and have had the very best experiences. The Customer Service is exceptional, especially Estrella (Stella). She has been so easy to work with, understands the issue immediately and resolves it so quickly. Pleasant and professional, she explains in a way I can easily understand. Tello is the best service provider I have ever used and there have been many prior to last October.
It’s time to be happy with your wireless service!
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