Unlimited phone plan for $25/mo

Good coverage

The phone and text message lines have great coverage in otherwise poor coverage areas. The customer service is also very helpful.

Nothing is easy anymore

Nothing is easy anymore, or so it seems. Expect in the Tello world. Today, the most capable Laura guided me through the purchase of a replacement phone, step by step, pausing for questions and backtracking when needed. Laura demonstrated strong interpersonal skills as they guided me through the process from start to finish. She has an 'even' quality in her mannerisms that is impressive. It's never a good day finding your phone's battery has started 'growing'. Laura helped by providing the guidance needed to make the process simple. All Tello Support Technicians are highly skilled. That speaks to Tello's dedication to providing clients a superior level of customer service. Will add this one ancillary observation. The mind of the software engineers as they build on the work of predecessors, often from now non-existent entities, as they design pathways to follow (or stumble over) makes me question whether a 'digital archaeology' course is part of the software engineers' degree.

Price AND service

Tello is fairly priced and allows you to buy ONLY what you need . Their service is amazing and it works well, plus you get all the flexibility of a month to month plan change, if needed ! Their customer service is prompt and happy to help, their agents are super competent and KNOW their stuff . Price and service ! Many places will jt offer both , I'll tell you that much .