Unlimited phone plan for $25/mo

Phenominal Service all lthe way

First, they pick up the phone right away, a rarity today. Secondly, the speak English clearly. Thirdly, the representatives are highly trained and knowledgeable. Once they get the information about your request, they escalate it to the right person, all very professional. They give an honest time frame when the issue will be resolved and it always is. The staff, all of them, are very polite and helpful. This kind of service is wonderful and all but unheard of in our times.

Great Customer Support Reps, and friendly pricing!

I'll be honest: Tello didn't work out for me — but that's on the technical requirements, not on the company. I'm based outside the US and bought a plan hoping to activate the eSIM remotely. Turns out activation requires connecting to a US tower at least once, so if you're abroad with no US trip planned, this won't work for you. Keep that in mind before purchasing. That said, the way Tello handled it deserves five stars on its own. Their support replied fast, didn't give me any runaround, and processed my refund quickly and without any drama — something many companies could learn from. It's rare to see a provider treat a customer this fairly when the sale doesn't work out. If you live in the US (or can activate there first), I'd genuinely recommend Tello — affordable plans and a support team that actually cares. If I'm ever in the States, they'll be my first choice.

Satisfied customer

Case number 18802436 I've had a nice experience when I talked with a representative at Tello.com. The person was polite, knowledgeable and helpful about my issues. My husband recommended to me to subscribe with Tello. I am satisfied with their support.