Unlimited phone plan for $25/mo

Honest and fair help

For about 3 weeks I was trying to connect my smart watch to my new phone and port anther phone from Google Fi. So Tello customer service asked me to call them to get help to activate the phone. I called and a friendly voice (her name Ivana) answered and patiently started to direct me what to do. I am 86 with poor hearing but she managed to slowly explain what and where to tap on confusing screen to get the job done. It would be great that live agents at Google Fi or other places to have at least 50% of Ivana qualities. It would be fair to mention that Tello is quite easy to get in touch with and not given a run around like most other businesses.

Tello has done everything right

Tello has done everything right. Tello has not copied or tried to reinvent the wheel. Tello just did it right. We thank you Tello! P.S. I recently purchased a new phone (NUU X10) from Tello, everything from purchase to activation, went smooth. We have 4 lines on Tello, 2 numbers ported and 2 numbers new. Our experience with Tello has been the best. Customer service A+. Again, Thank You Tello!

On the rare occasions when I have…

On the rare occasions when I have called tello the customer service has always been top-notch. Recently I had what I thought was an unusual request, and Fernanda handled it quickly and professionally. Once again thanks a lot.