Unlimited phone plan for $25/mo

Great experience with Tello customer service

I had a tough time trying to get my wife's phone back up and running. I had changed bank accounts and the payment to keep it in service was lost. Unbeknown to me when I had set it up I had left off one character in the email account. I called customer service and the woman helped me figure out my mistake and got me back in so that I could get money onto her phone acount with the new bank. I think this woman was a Godsend for helping me out. My wife's phone now works and she still has her phone number. Thanks for being such a great help.

Couldn't send it receive text messages…

Couldn't send it receive text messages on tello. Rcs worked but not sms. Samuel helped me navigate through a couple menus and figure out how to text again! Thanks!

Leo was absolutely amazing!!

Leo was absolutely amazing very patient and smart. Helped me through all my set up. Enjoyed speaking to someone that was nice.