Unlimited phone plan for $25/mo

The person who helped me was Franco Sichez

The person who helped me was exceptional. He was very clear and articulate. His presence was pretty perfect as a support agent. And he was very cooperative and quick to make things easy to understand. Would def recommend others talk to this same guy. He helped me set up the phone service I need at the absolute best price and all within 10 minutes. Would have been faster had I not been distracted with shopping or driving. My man! ✌🏽🥂😎

Dana gave me two suggestions to solve a mistake made on ordering a new phone number

Dana was kind and patient. She gave me suggestions to solve my issue and recommended the one with the best value. Very helpful

Nothing is easy anymore

Nothing is easy anymore, or so it seems. Expect in the Tello world. Today, the most capable Laura guided me through the purchase of a replacement phone, step by step, pausing for questions and backtracking when needed. Laura demonstrated strong interpersonal skills as they guided me through the process from start to finish. She has an 'even' quality in her mannerisms that is impressive. It's never a good day finding your phone's battery has started 'growing'. Laura helped by providing the guidance needed to make the process simple. All Tello Support Technicians are highly skilled. That speaks to Tello's dedication to providing clients a superior level of customer service. Will add this one ancillary observation. The mind of the software engineers as they build on the work of predecessors, often from now non-existent entities, as they design pathways to follow (or stumble over) makes me question whether a 'digital archaeology' course is part of the software engineers' degree.