The Service/IT at Tello did an a outstanding job helping straighten out a phone probl...
The Service/IT at Tello did an a…
The Service/IT at Tello did an a outstanding job helping straighten out a phone problem they were patient and laid out step by step instructions for me. All thru email, they were Fantastic. They went above and beyond. Thank you Tello Customer Service /IT.
Veronica is an Exceptional ...
Veronica Rutherfurd was the representative who help me with Tello account. I am very ...
Veronica is an Exceptional representative
Veronica Rutherfurd was the representative who help me with Tello account. I am very please with her professional help, she speak very clearly and calmly take the time to explain all of my questions and she goes out of her way to make sure that I understand the answer. Her knowledge is outstanding, with only a few points that I was able to provide, she was able to guide me to what I was looking for.
- Professional 5 stars
- Knowledgeable 5 stars
- Friendliness 5 stars
- Clearly speaking 5 stars
- Overall experience speaking with her 5 stars
Very satisfied with custome...
Very satisfied with customer support for the issues we had switching over to Tello fr...
Very satisfied with customer support…
Very satisfied with customer support for the issues we had switching over to Tello from one of the big 3 carriers. Problems we had involved a lengthy "porting over" of our phone numbers so that our phones would work on Tello's network. We had but courteous and helpful assistance from customer service. The only reason I have not given this review 5 stars is that we have only just started the service, so time will tell if we are completely happy with our switch to Tello. But I suspect it will be.
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