Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello

About Tello Mobile

The phone service provider
designed to save you money

Dive into the values & culture that keep us going

Freedom

Freedom

We’re a bit of an oddball among wireless carriers - we believe in true freedom. No contracts, no commitments, no strings attached. Change your plan anytime, upgrade or downgrade for free, and stay in control. At Tello, freedom isn’t just a feature - it’s who we are.

Individuality

Individuality

Unlike the big carriers that focus only on unlimited plans, Tello believes in individuality. Our plans, ranging from ⁦$5⁩ to ⁦$25⁩/mo can be customized to your heart's content or to each family member’s desire. Need a talk & text only plan for your kid? We’ve got you covered. Just want unlimited data? You can do that, too.

Savings

Savings

There’s nothing more satisfying than trimming a recurrent expense! We’re obsessed with giving people more bang for their buck. Our super affordable pay-as-you-go phone plans make it easy for you to pay only what you use and nothing else. Save more, spend smarter & let go of phone bill anxiety for good!

Everything you need to know about Tello Mobile

Is Tello a reliable service?

The big History behind small phone bills

The big History behind small phone bills

Our parent company, KeepCalling, has extensive experience in the telecom industry and has been providing calling services to millions of customers since 2002. So, we’re not a rookie after all! In 2016, in a partnership with a nationwide network, we had the chance to expand from international calls to providing full wireless service under the new brand, Tello.com. This pocket-friendly solution grew in a few years to hundreds of thousands of happy customers. Tello-tastic, right?

Three international offices. One Mission.

It all started with one man’s honest need to keep in touch with his loved ones while working abroad. Calling internationally was a pain back in 2002, but our CEO knew there had to be a better way. $100 and one brilliant idea later, a new phone service was born, centered around the idea of providing premium service at affordable prices. Staying connected should be a basic human right, not a privilege.

Three international offices. One Mission.
Total Transparency

Total Transparency

The T from Tello stands for transparency. We believe in giving people the right value for their hard worked money. We took off the premium price tag for the premium wireless service, but we also took this pledge a step further. At Tello, there are no contracts, no misleading promos, no fine print. Our customers are in charge of everything and no question remains unanswered (by a real person), whether it’s a call to our awesome customer support team, or we get it on Amazon, Facebook, Blog, etc. We’re here to help!

Featured in

Tello’s effortlessly lowering bills since 2016.

12k reviews on Trustpilot

Tello reaches 12k reviews while keeping an Excellent score

2024
2023
2022
2020
2019
2018
2017
2016

Organizations we support

Since helping people is part of our mission, we love to give back:

Kiva Habitat Wikipedia Ninos
See what our customers have to say:
4 out of 5 ★
July 12
Tello won’t transfer my old...
Tello won’t transfer my old number over. And the customer service is NON EXISTENT. I ...

Tello won’t transfer my old number…

Tello won’t transfer my old number over. And the customer service is NON EXISTENT. I have called, left messages, and emails with no contact back. So, leaving my initial review above. But updating to 4 Stars as Tello at least refunded me when they informed me they didn’t transfer over Alaskan phone numbers. Tello claims to never received my email (used form for help on website) nor received my voicemail (called number on website and left message). However, they were very quick to reach out to me after leaving a review and actually worked with me over the weekend.
Frank Worsham
5 out of 5 ★
July 04
My iphone suddenly needed s...
My iphone suddenly needs service while I’m traveling overseas, and the service folks ...

My iphone suddenly needed service …

My iphone suddenly needs service while I’m traveling overseas, and the service folks asked me to make sure my Esim is backed up. I couldn’t find my original package, and Apple has no procedure for doing that. So, I contacted Tello via the app to find out what to do. They gave me crystal clear instruction via email within 30 minutes. Then, I saw in the procedure that I needed my security PIN, which I forgot long ago. I contacted them again in the app, and within minutes I got clear instructions to follow and I got a new PIN! Thanks to Dana and all the customer service team at Tello. I’m never disappointed.
Bruce Janis
5 out of 5 ★
July 01
Rep was very helpful
Rep was very helpful in getting my account back on track after I had lost my phone. G...

Rep was very helpful

Rep was very helpful in getting my account back on track after I had lost my phone. Got a new sim ordered. Good security in verifying information to be sure I was the account holder. Excellent customer service
Norman Stoddart

Want to learn more about Tello Mobile?