I hesitated trying a cheaper phone company for years. BIG MISTAKE I've been saving $58 a month for over 2 years now without any problem at all.

I spent $68 a month for years but I didn't send many texts or spend a lot of time on calls. I thought for years about trying one of the cheaper phone companies and I really regret not doiing it sooner because I have been paying $10 a month for about 2 years now and haven't had even one problem. I told my sister about it and she even recently asked me the name of the company I use. She is hesitant to make the switch the same way I was. If people knew the truth EVERYONE would swith to Tello. I'm saving over $600 a year and I'm sure most people have a more expensive plan than I did because I had the minimum amount of texts and minutes that I could get by with. i've posted on Facebook several times about my experience with Tello but not even one person has tried it out. They seriously need to find a better way to market their service, maybe first month free or something, anything to convince people to at least try it. Tello, feel free to use my review with my full name.

The customer service person went above…

The customer service person went above and beyond and was very kind! She totally solved my big problem! It is very hard to get excellent customer service these days, so I am very grateful. Please tell her thank you AGAIN and I hope you give her a promotion!

Maria gave me the very best customer service.

Maria gave me the very best customer service. Maria was very kind, patient, and helpful. Maria helped me with the process of moving my SIM card from my old phone to my new phone and verifying that it worked. I have multiple lines with Tello, since Tello has the best customer service, great plan prices, and great cell connection.