I am a U.S

I am a U.S. expat now living in the Philippines. I was a previous SKYPE user. Since SKYPE has gone away, I was desperate to find another service which was compatible with 2FA texts so that I could continue to receive codes from my bank, social security, and other important agencies that use 2 Factor Authentication for security and identification purposes. I also wanted to keep my same U.S. phone number that I had been using with SKYPE for all those years so that I wouldn't have to notify everyone of a new phone number. Tello helped me "port in" my SKYPE phone number which has now become my Tello number. Tello helped me make the change over very easy and quick. Please keep in mind that your number may not work with every 2FA code, but for the ones that I need them to work with, Tello is great. Tello also offers features that SKYPE did not. I'm very satisfied.

The price is unbeatable

The price is unbeatable, I don't even care that I use less than 1% of my data. Calls are reliable and with no problems that I can attribute to Tello when there's a bad connection. When I take a road trip once in a while there are no extra charges, but it would be nice to know what they would be if I traveled more often.

Together, Shawn and Tello provides, patience and excellent customer service.

I originally was going to give a 2star rating but called back again moments later and spoke to a different representative named, Shawn. The previous woman was not very helpful she caused my wife to not want to activate her new tello SIM card. Shawn not only fixed my problem, he helped to reasure to her why i have a great deal of confidence in Tello. Shawn provided excellent customer service and patience for me and my wife's android services/cost and performance issues both domestically and internationally. .ost importantly is that Shawn Allow me to explain the issue without any interruptions before interjecting what he thought the issue was. That is what impressed us the most.