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Exceptional Customer Service - THX Estrella (Stella)

I switched to Tello in Oct 2020 and have had the very best experiences. The Customer Service is exceptional, especially Estrella (Stella). She has been so easy to work with, understands the issue immediately and resolves it so quickly. Pleasant and professional, she explains in a way I can easily understand. Tello is the best service provider I have ever used and there have been many prior to last October.

Flexibility, options, rare support, power

If you like a simple to understand and empowering cell phone service provider, that gives you the power to change your service many more ways than the typical provider, with a simple to understand website, and customer service that goes the extra mile, working for you in that endeavor, constantly giving you the tools to take power over your cell phone service........then.........your gonna love Tello. Tello is a company that does everything it can do to give you more for your money .......this company is constantly running promotions to help you get more and pay less. Tello comes with ultra premium customer service not rivaled by even the most premier providers. How about responses back the same day. Most of mine have been within the hour. Later at night, I have typically received responses within thirty minutes. Not only is this company ultra responsive to its customers, but the responses back are full-bodied and comprehensive, from U.S. based, English speaking, performance motivated reps. Their detailed and thorough responses back will amaze you. If you like a simplistic cell phone service, that prides itself on being profoundly flexible, and giving YOU the power over your cell phone service, with genuinely nice people as your support team, working for you in that endeavor.........Tello is the one to check out ........first.

Great inexpensive service…

Have had this very inexpensive service for my younger child for nearly a year - so far, no issues at all - everything's been fine, which is exactly what you want from a service like this. Plus, I get very few marketing emails, which I appreciate. Recommended.