Do my phone plan minutes/data roll over from one month to another?
Any unused minutes or data will be lost after 30 days, when your prepaid plan is automatically renewed. However, they roll over ONLY if you manually renew or change your plan before the end of your current billing cycle and ONLY if the new plan contains the services that you previously had. For example, the minutes & data of your current plan will roll over if the new plan has minutes & data. However, if you decide to buy data only, the minutes will not roll over.
How am I charged for Mexico, Canada or China calls if I have a prepaid plan?
If you have an active prepaid plan with talk included, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
Can I call Mexico, Canada and China with the minutes included in my prepaid plan?
Yes, you can! Once you finish your call, we'll deduct the number of minutes used to call Mexico, Canada and China from your phone plan balance.
Customizable plans, unbeatable prices, and no contracts... the perfect combo for me! ...
Best plans and prices
Customizable plans, unbeatable prices, and no contracts... the perfect combo for me! My Tello plan covers only what I need at a cost I can't find anywhere else. Plus, I can completely change my plan any month. I only wish I had a little bit more cellular service reception where I am, but since that's Sprint's responsibility, that doesn't reflect Tello and its services.
Great service, great compan...
After alot of research my husband and I decided to make the switch to Tello. It went...
Great service, great company!
After alot of research my husband and I decided to make the switch to Tello. It went seamless getting our phone numbers switched and then beginning out service. We did have to get some assistance with switching over our numbers, customer service was excellent helping us. We have now been a customer for several months and highly recommend this company. Thank you Tello, keep up the good work!
Have only made the first monthly payment for my cell service, but so far, I am very p...
Have only made the first monthly payment for my cell service, but so far, I am very pleased that I switched to another provider. I emailed some concerns to customer service, and they responded the same day.
I will recommend Tello to those who are looking for a less expensive service, and still get the quality you want from a cell phone provider. I say "go for it".