Go, go, go with Pay As You Go!

The entire call went flawlessly

The entire call went flawlessly. I had the opportunity to speak with 2 great agents. Both were very knowledgeable in their trade. Both were beyond fantastic! Both granted great patience dealing with an old man. I can be slow at technology sometimes. Not a single moment did I feel rushed. Not a single moment did either display aggravation when I asked them to repeat their instructions, however, their instructions were both clear and concise, it was me not understanding or getting lost on the phone screens. I have been with Tello right at 5 years. This was the VERY FIRST time I ever had to call and it ended up being an iPhone issue. Tello is nothing short of spectacular!!

johyse balderrama was wonderful help me…

johyse balderrama was wonderful help me with my problem. giving me extra time in pay my bill. i've been tello customer for very long time and tello service is the best affordable mobile service availble. and the customer service is the best out there. THANK YOU VERY MUCH

Tello support is outstanding

Tello support is outstanding! I forgot to cancel my subscription and Veronica Mercado handled my issue quickly and refunded me without any hassle. She even canceled my subscription proactively so I wouldn’t be charged again. Rare to see such honest, customer-first service these days. Thank you, Veronica & Tello!