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Excellent customer service and no problems so far...

After being a customer with Tello for a year now, I can say I'm very happy not only with the phone service itself, but also with the excellent customer service they offer (both in English and also in Spanish, 24/7). Their HUMAN representatives are not only nice and friendly but also very attentive to their customers. Especially, the last representative I talked to a few days ago (her name was Julia) was very professional and supportive. What a difference from working with other major phone companies! I also use the feature that allows me to call my family abroad at no extra cost, and the phone service within the US has been working great as of today as well. I also recently switched my wife's phone number to Tello, and the experience has been simple and easy. I hope this service -and the rates they offer- will continue offering the same level of quality in the future.

I spoke with Alison for almost…

I spoke with Alison for almost an hour, and she was fantastic in every way. She explained everything very clearly and patiently, and was very knowledgeable about even the very detailed, specific questions that came to mind. I will be signing up to Tello, and would be happy to talk to her in case of questions going forward!

Wifi calling is excellent

2 things that are briliant. 1. Their wifi calling has never let me down and having to travel quite a bit, that comes in handy 2. I recently ported in a number and it took hardly 2 minutes! So smooth and seamless. Wish these guys all the best. Hope they keep it up