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Tello is an ideal cell phone company

Tello is an ideal cell phone company. They pay attention to the consumer and offer plans that are relevant. I am a moderate data user--they have something for me. Price is competitive and they are transparent in their communications. Since they piggyback on T-Mobile, sometimes data access is not available. It hasn't occurred enough to be an issue.

Great, but has an issue when transissioning.

We use Tello at our home, and we are very happy with it. The only issue we have is that when we leave home in the middle of a call, the call gets dropped. I tried this on both when I am having a regular call or a video call using an app. I do have a data plan with my Tello, so I would think the transition between wifi to cellular data should be seamless, but obviously it is not.

Happy customer for a couple years now

Happy customer for a couple years now. Really love the superb value for the money. Rarely an issue with a call. Prompt answers to questions from customer service. Had a little glitch on an international trip recently as far as using international roaming, so that was a bit of a disappointment, but got it figured out for the next time around!