Go, go, go with Pay As You Go!

Genuinely helpful customer support

Customer service is prompt, and unfailingly polite and helpful. The "worst" experience I ever had over several years was simply calling at a time/day when I couldn't immediately connect with an agent and so got voicemail instead. Every other time, they sorted out my issue/misunderstanding/whatever with no fuss. It's a serious relief to know that customer support isn't going to be a waste of time, stressful, or fail to resolve problems.

Tello is superb on all levels!

Tello is simply the most superb phone company I have ever used. Almost instant assistance that is kind and efficient, the Bolivian staff excelling on all levels. Alison helped me today, and was top-of-the-line as all of her colleagues have been. The value cannot be beat AND the implementation tech-wise is flawless. Thank you, Tello, for creating your wonderful company, and offering us humane and affordable ways to stay in touch. bright blessings

Needed sign up help

Spoke with Carmen who not only explained the different plans but also helped me select a plan that was best for my needs. She was excellent, well informed and friendly.