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Edgar was AWESOME

Edgar was AWESOME, very patient and helpfull with the problem that I had. Explained why my data was used up and how to manage my data more efficiently. He had a good voice and spoke very well and his explaing was easy to understand. [[[[[awesome voice he should have been a singer]]]]]]

Widat really helped me out so good!!

Widat really helped me out so good!!! I am really thrilled with my experience. Hence I’ve been a customer with Tello for a couple years.

Out of service for four days

I had been without phone service for 4 days. An employee who I spoke to at about 1030PM Saturday night was able to talk me through getting my phone working again. He was knowledgeable and patient. I wish I had asked his name. But he is a great asset to Tello. I was at my wits end being unable to type in all the PUK codes I could and nothing worked. He was able to walk me through getting my phone working again. It was on an APPLE SE phone first generation. I have had it since it was new. And it still looks new as it has always been in a case. I did not want to give it up. But this Tello employee was the most helpful person I have ever come into contact with.