Go, go, go with Pay As You Go!

Excellent customer service incident

I needed to speak to a human to resolve a password problem. Unlike most such experiences, I reached someone with knowledge and a clear voice at once, who was both patient and helpful.

Spoke to customer service rep Michael

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

A 10 🌟 leader in cellular 📱 plans - w/ flexible service.

Tello is a growing mobile data provider that also offers cell phones and electronic devices - as a leading mobile service provider they are one of the up and coming entrepreneurs that has revolutionary ideas, several flexible service plans to fit any lifestyle or budget, and a staff that actually listens to the technical difficulties you are experiencing and takes the time to explain Solutions. You can tell they are confident in their business model & vision and not focused on keeping up with the "Joneses" but rather they appear to stay upbeat on the Cutting Edge of Technology to be a leader in the industry. They currently operate off of T-Mobile towers & I cannot wait until they step into the next phase of their growth and have affiliate partnerships with the other major carriers such as Verizon and AT&T so they can be a Nationwide & perhaps Global - all-in-one - company and offer annual plans because; don't worry I will be there as I like to surround myself with successful people. And FYI - I am a "Real " Tello Customer - this is not a paid advertisement - I am Mark Chestnut & I approve this message!