Go, go, go with Pay As You Go!

The customer service person went above…

The customer service person went above and beyond and was very kind! She totally solved my big problem! It is very hard to get excellent customer service these days, so I am very grateful. Please tell her thank you AGAIN and I hope you give her a promotion!

A+++ Lighting Fast Service / Many Features

A+++. Ported my number from my old carrier into Tello.com in just 2 minutes after I placed the request online. TWO minutes. That's right. In 2 minutes I was ready to roll with Tello.com without doing anything to my phone which was able to recognize Tello and update the APN with ZERO input on my part. The visual voice mail from the old carrier stopped working, but a Tello rep asked to set up a different application, which is far more better than the old one from the old carrier because it provides FREE TRANSCRIPTS to all voice mails. For that service alone some carriers charge $3 / month. Got it FREE with Tello. Most important, I am quite happy with all the flexibility and features Tello offers, as compared to my old carrier: 1. Can use the same phone number when travelling outside the US. 2. Can use wifi to make and receive calls. 3. No yearly contract required. 4. Can adjust my plan anytime to exactly what I want. 5. FREE visual voice mail transcripts through an ap. FREE. This is a 21st century feature that only a few carriers provide. I did not not know Tello offers it, and I would have switched carriers only for this feature alone. It is mistake for Tello not to mention this great FREE feature in its web site. A lot people will switch to get FREE visual voice mail transcripts. Because of the above features Tello looks 21st century to me, and my old carrier 20th century. Quite happy with Tello.com

Mishelli was friendly and HELPED…

Mishelli was friendly and HELPED me-though I still don't know the CAUSE of my service disruption-I had no gmail the next day on my TELLO device -it took me 45 minutes tpf angst to fix this-I am 67-but would have been lost without Mishelli's help-in BOTH spanish AND english!! Gracias a DIOS!