Go, go, go with Pay As You Go!

Out of service for four days

I had been without phone service for 4 days. An employee who I spoke to at about 1030PM Saturday night was able to talk me through getting my phone working again. He was knowledgeable and patient. I wish I had asked his name. But he is a great asset to Tello. I was at my wits end being unable to type in all the PUK codes I could and nothing worked. He was able to walk me through getting my phone working again. It was on an APPLE SE phone first generation. I have had it since it was new. And it still looks new as it has always been in a case. I did not want to give it up. But this Tello employee was the most helpful person I have ever come into contact with.

I LOVE Tello !!!

I LOVE Tello ! We have had Tello for over 4 yrs. and you can't beat the price ! We set it up to automatically debit our checking account each month and never gave billing another thought! We have the same service we had with the big providers but at a fraction of the cost. Plus we have unlimited talk, text and data. When you are on a fixed income you get smart about your expenses. Not only is the cost terrific and the service first rate but we did NOT have to buy new phones as ours were compatible with Tello's system. All we did was change out the SIM card and activate our phones......we even kept our old phone numbers, MAJOR PLUS ! If you are concerned about coverage, my daughter lives in rural Kentucky and I have never had loss of service. I HIGHLY recommend senior citizens or anyone that wants top rate service without breaking the bank to switch to Tello! You'll be happy you did!

Holy mackerel!!

Holy mackerel!!! One of the best customer service/support I have ever experienced. Shaun F and the prior representatives were extremely helpful and patient, with an old guy like myself who has a lot of anxiety when it comes to "technology". I couldn't ask for more professionalism and care. Customer service was available 24/7 and again, each time was awesome. I cant say enough about Tello, I highly recommend their service.