Go, go, go with Pay As You Go!

Great Customer Support Reps, and friendly pricing!

I'll be honest: Tello didn't work out for me — but that's on the technical requirements, not on the company. I'm based outside the US and bought a plan hoping to activate the eSIM remotely. Turns out activation requires connecting to a US tower at least once, so if you're abroad with no US trip planned, this won't work for you. Keep that in mind before purchasing. That said, the way Tello handled it deserves five stars on its own. Their support replied fast, didn't give me any runaround, and processed my refund quickly and without any drama — something many companies could learn from. It's rare to see a provider treat a customer this fairly when the sale doesn't work out. If you live in the US (or can activate there first), I'd genuinely recommend Tello — affordable plans and a support team that actually cares. If I'm ever in the States, they'll be my first choice.

Great experience with Tello customer service

I had a tough time trying to get my wife's phone back up and running. I had changed bank accounts and the payment to keep it in service was lost. Unbeknown to me when I had set it up I had left off one character in the email account. I called customer service and the woman helped me figure out my mistake and got me back in so that I could get money onto her phone acount with the new bank. I think this woman was a Godsend for helping me out. My wife's phone now works and she still has her phone number. Thanks for being such a great help.

Fantastic experience

Fantastic experience. Talking to human being not to the computer is still great deal. Kindness and professionalism on highest level. Thank you so much, Jack Piotrowski.