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Lucas was absolutely fantastic

Lucas was absolutely fantastic! He was clear with his information and answered my questions immediately. He provided excellent service and came up with a plan for the future which will save me money.😊

Tello works seamlessly travelling abroad

I have been using Tello for my second line and recently transferred my wife’s carrier from visible to Tello. We are retired and mostly use home WiFi, so usage is about 5-7 gig. Visible unlimited was not needed and her new Tello line included unlimited calls, texts with 10gig of data. But the real value is that Tello provides international roaming. It’s not free and one has to establish a payasyougo account, say $20. We were recently in Italy and normally purchase a regional eSIM for our primary data source. Here’s the gotcha, European eSIM cards do not work in Switzerland since they are not in the European Union. That’s where Tello comes in, when I needed data Tello worked seamlessly. Therefore enabled me to use google maps, WhatsApp and more. Granted Tello is a NVMO and not perfect. I currently combine the US mobile light plan, $96 per year, 2 gig, unlimited calls and texts, with Tello data only 5gig, 10month. Yes it’s a bit crazy pants but works

Ordered wrong eSIM, great customer service!

I mistakenly bought an eSIM instead of a physical SIM card at first. I was worried about the problem, but Tello customer service responded very fast and solved my issue efficiently and patiently. The whole process was smooth and hassle‑free. I’m really satisfied with their professional support and highly recommend Tello to everyone!