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Julia was the perfect example of…

Julia was the perfect example of customer service: extremely knowledgeable, pleasant and patient. I would give her 10 stars if they were available. I was having a hard time transferring my husband's phone and number. The old carrier gave me the wrong account number. Another reason to leave them. I am not very technical so she was what I needed during this stressful situation.

Much better than T-Mobile

Much better than T-Mobile, not confusing, you pay your bill you get service not with all the crap T-Mobile pulls. Simple easy to deal with, pay for whar you need. No phantom billing, that can not be explained, and you just give up, Tello is much better than T-mobile with the same service. :-) AND now they have international service Been with Tello 2 years and will be dropping T-mobile after 14 years of ripoffs..

Excellent service, ten stars

Excellent service, excellent customer service, and they also have great phones. Above all, as long as they don't change, I am happy, and I will continue to use their service for a long time.