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My VOIP disaster, saved by Tella.

I appreciate everything that everyone at Tella have done for me. My previous VOIP provider broadcast announced that they were shutting down all services and closing in 5 days. Shortly after, they closed their website and closed access to all online customer services. They recommended another VOIP service that looked even sketchier, and which offered a reward for each new customer referred. Since everyone affected was referred by the closing VOIP, I assumed that the first VOIP would get all those sweet referral fees for referring their customers. The second sketchy VOIP took my money and did not set up a phone number for me; also their support Chat Line did not open a chat page and their phone support was not available. Both the first and second VOIP services forced me to lose my primary phone number, which I've used for nearly 30 years, and which I used as an overseas expat. So, after researching "VOIP with the best service ratings", I signed up with Tella. Tella service has been spectacular; far exceeding my expectations. I'll be sure to recommend Tella to everyone who could use Tella's service.

I love this company

I love this company, they offer very affordable plans which they are easily customizable options available before and after signing up. The website is so easy to read and understand to make changes to the current service.

Human contact is so much better than AI.

I called customer service to update my card number. I really appreciate to step-by-step guidance through the website to locate the correct page and procedures for a successful update. Luis Loma was knowledgeable, patient, and effective guiding me through the process. He deserves five stars, and a raise in salary for his efforts to make Tello an outstanding company.