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My sister is not tech-savvy and threw…

My sister is not tech-savvy and threw away her SIM activation code when she received her new Tello number. I thought I would need to buy another SIM card, since I couldn’t activate that one. I was reluctant to contact the support team by email because I needed to solve the issue as soon as possible, but I gave it a try anyway. To my surprise, I got a super fast response with detailed, step-by-step instructions from the support team, which helped me solve the problem and saved me from buying another SIM card/plan. This is the second time I've ever needed support from Tello, and I can honestly say they’re excellent in that area. Daniella, Olivia, Estella — thank you for your kind responses and proactiveness. You made my day better!

Best on-line service and Service Peovider !!!

I had forgotten to update my credit card while overseas. My service was disabled but I was able to re-activate and keep my number. The point - the whole process went smoothly, and no hiccups what so ever.

I rarely need to contact tech support…

I rarely need to contact tech support at TELLO, but when I do it always amazes me that no matter where they are in the world they always speak English without any accent. And they also solve the problem.