Go, go, go with Pay As You Go!

It was very easy!

It was very easy. I initially wanted to buy it in small payments for added convenience; however, to do that would meant opening another account with somebody else if I were to break it down into smaller payments, so I just bought it at the full price to avoid further complications. Would've been better to just have Tello deduct more from my account monthly, but still super easy & really good!

Excellent customer service and no problems so far...

After being a customer with Tello for a year now, I can say I'm very happy not only with the phone service itself, but also with the excellent customer service they offer (both in English and also in Spanish, 24/7). Their HUMAN representatives are not only nice and friendly but also very attentive to their customers. Especially, the last representative I talked to a few days ago (her name was Julia) was very professional and supportive. What a difference from working with other major phone companies! I also use the feature that allows me to call my family abroad at no extra cost, and the phone service within the US has been working great as of today as well. I also recently switched my wife's phone number to Tello, and the experience has been simple and easy. I hope this service -and the rates they offer- will continue offering the same level of quality in the future.

The flexibility is awesome

The flexibility is awesome. I didn't need data and Tello was the only one that would give me service without data at a reasonable price. The service in my area works great.