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Spoke to customer service rep Michael

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

Holy mackerel!!

Holy mackerel!!! One of the best customer service/support I have ever experienced. Shaun F and the prior representatives were extremely helpful and patient, with an old guy like myself who has a lot of anxiety when it comes to "technology". I couldn't ask for more professionalism and care. Customer service was available 24/7 and again, each time was awesome. I cant say enough about Tello, I highly recommend their service.

GREAT VALUE AND BEST CUSTOMER SERVICE!

I have been a Tello customer for just a few years and am so amazed that they offer great customizable plans for great value! I find it so easy to use locally and internationally that I have recommended them to many travellers that I meet. Also very user friendly for me in my mid 70s and not as techy as the young ones! Not only do they offer GREAT VALUE, they have the BEST CUSTOMER SERVICE I have ever encountered!