Go, go, go with Pay As You Go!

Awesome Customer Support

I purchased a new phone and needed to change my eSim over and had lost the PIN code. I rang the support line and spoke to Fernanda who answered the phone on the second ring and was amazing and had me back online in a matter of minutes.

A great company with excellent service

I have been with Tello.com for over 5 years. The customer service has always been courteous, knowledgeable and excellent. Today, I added a second phone to my plan. No other provider has a better signal than Tello - at my remote location. However, the first person "Maria" or "Mary" who answered the phone at 11.30 am on 5/16, abruptly hung up on me after a few minutes, and I had to call back. The second person, Michelle, was knowledgeable and polite and attended to all my needs -- as always the case with all its staff. I wish Tello success. Somar W.

Better than Google

The customer service rep that stayed on the phone with me for like an hour was the best and extremely patient. I was trying to add an esim to a Google Pixel 3 watch and having issues is why I called. Long story short, it didn't happen and thru no fault of the rep. I called Google next and guess what? They couldn't figure it out either. Pretty sad. I returned the watch yesterday and have a Galaxy watch coming today.