Go, go, go with Pay As You Go!

Works abroad.

I switched to Tello because I was leaving with 2 USA phones that didn't want to lose. My previous company told me I could after a while of roaming. When I arrived I needed it in the airport but it didn't work for a few hours. It's kind of complicated to me to understand the way my plans worked to get either internet, or the calls or the messages. Now I got the unlimited plan for both numbers and I hope is working with no more maneuvers. Customer service is excellent so I would advise somebody in my situation to do the same.

The entire call went flawlessly

The entire call went flawlessly. I had the opportunity to speak with 2 great agents. Both were very knowledgeable in their trade. Both were beyond fantastic! Both granted great patience dealing with an old man. I can be slow at technology sometimes. Not a single moment did I feel rushed. Not a single moment did either display aggravation when I asked them to repeat their instructions, however, their instructions were both clear and concise, it was me not understanding or getting lost on the phone screens. I have been with Tello right at 5 years. This was the VERY FIRST time I ever had to call and it ended up being an iPhone issue. Tello is nothing short of spectacular!!

Excellent experience

Excellent experience! The customer service rep was patient and friendly, she was also efficient in solving my questions. Thank you for everything!