Go, go, go with Pay As You Go!

Spoke to customer service rep Michael

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

While traveling abroad...

Phone calls and texting while traveling abroad are excellent and affordably priced—definitely 5 stars. However, data usage, especially with apps like Google Maps for navigation, can become EXTREMELY costly very quickly—only 1 star for that aspect.

Professional and fast service

Very professional and fast service. They were able to help me quickly and efficiently. I highly recommend this operator!"