Go, go, go with Pay As You Go!

Spoke with a real person :)

I had to cancel mt CC b/c I feared it had been misused. In all that stress, I forgot that my Tello payment was due and promptly declined. So, I called Tello and explained that my new card was in the mail but hadn't arrived yet. The agent listened, understood and helped me, without charging a fee like some big carriers (e.g. ATT) do. That's what I call excellent customer service. A real person, who understands their customers' needs and helps. Kudos! I love my Tello!

Tello support is outstanding

Tello support is outstanding! I forgot to cancel my subscription and Veronica Mercado handled my issue quickly and refunded me without any hassle. She even canceled my subscription proactively so I wouldn’t be charged again. Rare to see such honest, customer-first service these days. Thank you, Veronica & Tello!

They are like night and day compared to…

They are like night and day compared to att. It is no problem talking to a real person that is willing to help you. I am ecstatic about my new service!!! The person that helped me was very patient I am a great grampa not use to all this new tech that is happening. He said he will guide me thru everything to get me up and running and he did. I just couldn’t believe what he did for me.