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Tello Excellent All Around

Tello provides a good, reliable service and products at a good price. They communicate clearly, and their customer service is excellent. They also don’t bother me with unnecessary emails, but their information is useful. I am TOTALLY happy with Tello and I recommend them to others. Not many companies for any product or service I am that pleased about.

I switched my tello sims in 2 phones

I switched my tello sims in 2 phones, but did not know how to change tello number in each phone. Julia led me through the process of obtaining temporary passwords and setting up each phone. She was very pleasant, helpful, and knowledgeable. I gave Julia 5 stars.

A great company with excellent service

I have been with Tello.com for over 5 years. The customer service has always been courteous, knowledgeable and excellent. Today, I added a second phone to my plan. No other provider has a better signal than Tello - at my remote location. However, the first person "Maria" or "Mary" who answered the phone at 11.30 am on 5/16, abruptly hung up on me after a few minutes, and I had to call back. The second person, Michelle, was knowledgeable and polite and attended to all my needs -- as always the case with all its staff. I wish Tello success. Somar W.