Go, go, go with Pay As You Go!

My sister is not tech-savvy and threw…

My sister is not tech-savvy and threw away her SIM activation code when she received her new Tello number. I thought I would need to buy another SIM card, since I couldn’t activate that one. I was reluctant to contact the support team by email because I needed to solve the issue as soon as possible, but I gave it a try anyway. To my surprise, I got a super fast response with detailed, step-by-step instructions from the support team, which helped me solve the problem and saved me from buying another SIM card/plan. This is the second time I've ever needed support from Tello, and I can honestly say they’re excellent in that area. Daniella, Olivia, Estella — thank you for your kind responses and proactiveness. You made my day better!

Renewal process

Tello web page is very easy to navigate. The information is precise and to the point. Self renewal of my monthly plan is a breeze.

The company is great

The company is great, works without interruption, the customer service is just super, very attentive and ready to help at any moment.