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Excellent Customer Service

From my first day with Tello, my communication with Customer Service has been excellent. Can't say enough good things about this cell phone company.

Tello is a wonderful service for Canadian travellers

Tello is a wonderful service, has amazing connectivity, fantastic customer service and is so affordable compared to traveling with a Canadian cellular provider. I already recommend Tello to all of my friends and family and any other Canadian traveling to the US or even to the Caribbean. Forget roam like home, Tello is a better choice period. I use my own compatible cell phone and just installed the e-Sim card. This is now my second time using it.

Julia went far beyond and above all of…

Julia went far beyond and above all of my hopes and expectations. - My old VOIP service provider (VOIPO) emailed all their clients on the 1st to advise everyone that they are closing their doors on August 6th! (creating a 4 day Emergency!) - I took time to determine that I should sign up with Tello.com instead of the sketchy VOIP service my old provider recommended. - Julie helped me optimize Tello settings and is currently trying diligently to port my 20+year old phone number to work on Tello. (Fingers Crossed!)