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Satisfied customer

Case number 18802436 I've had a nice experience when I talked with a representative at Tello.com. The person was polite, knowledgeable and helpful about my issues. My husband recommended to me to subscribe with Tello. I am satisfied with their support.

I have been with Tello for a month and love it.

I have been with Tello for a month and I love the service. I transferred from Tracfone which is a ripoff. I love the flexibility of Tello and their service works great and was a breeze to set up. LONG LIVE TELLO !

Nothing is easy anymore

Nothing is easy anymore, or so it seems. Expect in the Tello world. Today, the most capable Laura guided me through the purchase of a replacement phone, step by step, pausing for questions and backtracking when needed. Laura demonstrated strong interpersonal skills as they guided me through the process from start to finish. She has an 'even' quality in her mannerisms that is impressive. It's never a good day finding your phone's battery has started 'growing'. Laura helped by providing the guidance needed to make the process simple. All Tello Support Technicians are highly skilled. That speaks to Tello's dedication to providing clients a superior level of customer service. Will add this one ancillary observation. The mind of the software engineers as they build on the work of predecessors, often from now non-existent entities, as they design pathways to follow (or stumble over) makes me question whether a 'digital archaeology' course is part of the software engineers' degree.