Go, go, go with Pay As You Go!

To share my experience with -

To share my experience with this company, I have found that those having spoken to for assistance recently to be helpful, efficient, kind and patient, while I had begun trying to establish having a new phone and needing an eSim provided more than once. My current annoyance with trying different phones and becoming frustrated with was lightened by those having helped, their all being straightforward with a calming manner. Having begun using Tello service 3 years ago and not having had any problem since, their customer service employees having kindly set up my account and Porting my number from AT&T, which went flawlessly, besides it being at a lesser monthly cost which is much appreciated. I am happy, having suggested their service to others and will continue to do so. Thank you -

A Fantastic Customer Associate You Got There!

The Associate that helped me out, Nicole, was fantastic. Not only did she show that has the knowledge of the technical issues involved to her finger tips, but she also resolved all of them with incredible patience, courtesy, and friendliness. I hope that Tello does all it can to keep employees like Nicole because those are the kind that help a company to grow.

Account Issues Resolved

I called because I was having issues with my account due to my own error. I was so stressed and was honestly a mess. The agent that answered my call, Nicole, made me feel calm and ensured me she would do her best to sort out my account problems. She spoke clearly, allowed me time to find my additional info needed, and didn’t make me feel silly for making mistakes. She was fantastic and was able to help me completely solve my issue from the other side of the world and in less than 10 minutes on the call. Thank you Nicole!!